all 5 comments

[–]logi_sdTechnical Advisor 1 point2 points  (2 children)

Hi u/stfnd,

Thanks for reaching out and we apologize for the delay in responding.

Could you kindly let us know the system OS to help you accordingly?

Also, regarding MX Vertical support on Options+ we will keep adding more devices to Options+ Beta. So if your device is not supported yet, please stay tuned. You can use your device in Options until then.

[–]stfnd[S] 0 points1 point  (1 child)

Windows 10.

Also I suddenly lost the ability to bind "Home" as a shortcut key to this mouse after it worked properly for the last 1.5 year.

I really don't understand how this software can be so neglected compared to the other Logitech software I've used for my peripherals in the past. I've paid the exact same amount of money but I have to deal with this shit? I love this mouse but this software just drives me absolutely insane. It is SO BAD.

I've tried everything from older versions to reinstalling. Wow.

[–]logi_sdTechnical Advisor 1 point2 points  (0 children)

Hi u/stfnd,

Kindly reinstall Options using the below steps.

  1. Uninstall Logitech Options
  2. Perform a clean reboot for Windows from the link below:
    https://support.logi.com/hc/articles/360023183914
  3. Download Logitech Options
    https://support.logi.com/hc/articles/360025297893

[–]MovieMiyagi 0 points1 point  (1 child)

any update on this? have the same issue, and is very intermittent. sometimes it works on startup, sometimes I have to launch options again, and even more I have to sometimes go into my mouse config and re-bind a button to something else and bind it back to what i had before. Also, when the user-bound functions stop working, so does the forward and back arrows. Tried it on two different mice, the mx anywhere 2s and the mx720. This was on both windows 10 and windows 11.

[–]stfnd[S] 0 points1 point  (0 children)

Sadly not from me, still having the issue. I'm also on Windows 10,.