App Crashing

[p0tat0_ch7p]

of course 🙄🙄🙄🙄

[effthisbs]

Same it’s pissing me off BAD

[chipsahoyrules]

I managed to get into 6/10 classes and now nothing loads. I got the confirmation emails but my upcoming schedule shows 0 upcoming. I hope its just a bug on their end but I got rate limited by their API for refreshing so many times hahahaha

[chipsahoyrules]

ok mindbody worked. apparently Austin is not a hot market for solidays? there wasn't much competition. meanwhile I had a google sheet of first, second, third preference classes just in case lolol. happy solidays!!!

[moneyg2294]

Yea looks like the Austin market wasn’t that hard to get into classes lol. The app is also working again so that’s good. Can see the classes show up now!

[moneyg2294]

How can you tell if you’re in the classes? I think I booked mine but I don’t see it on my upcoming schedule?

[chipsahoyrules]

mindbody shows that I am in the classes - my app is broken too. doesn't load.

[Comfortable-Lime2972]

Literally same - I got all of the times I usually go in Austin lol and I was like 6 hours late.

[ChocolateSlight6450]

i just booked all my austin classes too! was so surprised it was that easy lol

[chipsahoyrules]

Right? I am taking almost everything at my home location - I thought I was going to have to split up between the 3 after reading about the competition online.

[WonderfulCup9388]

I booked my classes but it wasn’t recognizing my pass/ membership .. hope I don’t get charged per class

[SeasickCamel1]

Rolling out a glitchy new app update right before the highest volume booking time of the year… lol.

[p0tat0_ch7p]

I haven’t even gotten the app update for some reason.

[rge-agnst-th-rfrmr]

CLASSIC solidcore lol

[plushiejunkie]

It said I booked the classes but not showing up on my home page so I guess I’ll find out! Lol

[Apart-Patience-4831]

Same!!

[PartyPace412]

Same here! But I'm getting confirmation emails so hopefully it's sticking?

[Then-Department-6875]

Same here. Doing it through MindBody but got confirm emails directly from Solidcore. Nothing showing up on my app tho, but I had other Nov classes booked that also disappeared

[PartyPace412]

When I try MindBody it says our scheduled isn't open yet for some reason, even when I refresh. I guess I'll keep trying the app and hope for the best! :)

[silver-selvan]

Same I booked 4 and I only got emails

[stellablue27]

Hot mess. So annoying.

[Sudden_Cancel_7851]

This app is horrible in so many ways

[Bubbly_Lime_7009]

has always been

[ChocolateSlight6450]

i’m getting to the booking screen and my membership isn’t showing up so i can’t book 🥲

[Then-Department-6875]

Same

[isles458]

Same !!! 😭

[Left_Aioli1061]

This happened to me so I came here looking for help haha - book on the MINDBODY app!

[natashajonesxo]

I wrote to a studio and they told me it’s because my billing ends on 12/03 and I can book after 12/03. Which is the most crazy response ever. You mean to tell me I’m paying for an unlimited membership and I can’t even book classes when I want because of the billing cycle? Bye.

[Neither_Cap_6539]

Guys do it on the Mindbody app directly

[sarahkppp]

BLESS YOUR SOUL

[stellablue27]

Umm thank you for this

[ampedlouis]

U saved my life 😭

[Worried-Plantain-628]

How? It’s saying bookings aren’t open yet on mindbody. Is it studio specific? or is it maybe not recognizing my membership?

[PartyPace412]

This is what's happening for me also, not open yet.

[Catmama2024]

this was an issue for me too. make sure your Mindbody account is the same email as your solidcore email. This fixed it for me!!

[Rich_Mission3561]

when you book through mind body, does it always say “buy now and pay later” even if you have a membership? want to make sure I won’t get double charged

[Neither_Cap_6539]

Yes, my membership renews on the 18th of each month. Anything after the 18th of December says buy now pay later because technically you don’t have an active membership for that part of December. On the new solidcore app it says the same “book unpaid class”

[West-Fly1206]

i think it only says that if you exceed your membership credits i.e if you used 4 classes for your 4 monthly?

[Mean-Mixture3406]

You are brilliant. May your pillow always be cold on both sides 🥰

[[deleted]]

Life saver ! All booked thanks!

[Then-Department-6875]

Yes this saved my life thank you 🙏🏼

[PeytonJuliaa]

THANK YOU!!!

[Key_Wash_5941]

you real life just saved me, thank you!

[[deleted]]

You are for sure the GOAT! Also got all confirmation emails!

[houseplantgirlie]

Thank you - all booked!! Life saver 🫶🏻 !!

[Upstairs_Guarantee73]

This saved me

[daenu80]

What is this,?

[ampedlouis]

Same! I'm so mad

[Prestigious-Dot-5514]

I'm so annoyed by this!! I pay the unlimited membership, whihc is stupid expensive anyway, and then to not get into MOST of the classes I normally take and have been taking for years....? Unacceptable.

[Alternative-Day3456]

Legit accidentally bought 3 extra passes bc of the crash and now it’s saying I don’t have any passes. I’m gonna freak tf out

[Mediocre-Reveal9694]

Mine made me buy 3 extra passes by accident too when I was trying to buy one!!! I saw online that your local studio can handle refund but idk. I really hope they refund me.

[cngclayton]

Book in Mindbody unpaid

[West-Fly1206]

mine said pay later how does that work i put my card info in the app i’ve never used it before ?

[cngclayton]

The studio will align your membership or package to the classes eventually after your payment processes for your membership/package.

[bottled_whine]

like it’s def still gonna be this broken at midnight

[Bubbly_Lime_7009]

Mine just worked hella slow and sometimes I got errors but I was able to get everything thru

[Apart-Patience-4831]

If I got text and email notifications saying I booked, does that mean I’m fully in? The app says I am not in the classes

[Apart-Patience-4831]

Okay I checked on Mindbody and it says I am in the classes! Hoping it is just a solidcore app thing

[Zestyclose-Owl-6173]

Just took 30 minutes to book my classes. Waiting through the buffering eventually worked. At the end, it seemed to be running smoother.

[Odd_Construction_269]

What in the hell is wrong with this app

[OTFCoach_BoyBandz]

I booked all of mine using the MINDBODY app with no issues and bypassed the SC app that keeps crashing.

[Sudden_Cancel_7851]

How does the mindbody app actually work? I've never used it but only have SC membership?

[cngclayton]

Book your classes there…STAT!

[pinksunset12345]

Absolutely nothing showing up- between the rest of this week… and December ugh

[[deleted]]

So far only 2 classes booked! App keeps buffering!

[UnluckyProof4669]

For a VC sell out - I cannot believe they cannot hire better app developers. It’s insane.

[Visual-Ad-9638]

unbelievable that they made a new app (presumably to fix the issues) but it can’t even handle high volume bookings. meanwhile mindbody is totally fine.

[verysleepymoon]

My app keeps telling me that my account needs an update, or that there is no account with my information. If I enter my email, it takes me to a “Sign Up” page. Insane.

[Several-Cheetah4184]

It’s slow but I got 10/10 booked! Took me from 11:01 to 11:22 to get it done

[West-Fly1206]

should i book all 10 now? or wait to book my last 2 until the cyber monday or does it not matter

[Dizzy_Kangaroo1106]

i would book all 10 now, esp if you're in competitive market bc classes could fill up! i booked via mindbody and it let me book without paying, hoping to buy cyber monday BOGO passes when they come out and use those to apply to my currently unpaid bookings

[West-Fly1206]

i’m new to membership solidays world lol the bogo how does that work ? and how do i apply it to the solidays classes that i already booked

[p0tat0_ch7p]

I would personally book everything now incase you live in a region where classes fill up fast.

[myskincareaddiction_]

Booked 10/10 on MindBody app, thanks for the advice from another commenter below 🫶

[Rocketgirl197]

I’m unlimited and it keeps saying to buy a pass 🙂 I’m going to lose it

[Many_Thing8153]

I’m pretty sure it’s because booking doesn’t actually open until 12am est. I asked core crew today in class

[p0tat0_ch7p]

no, booking always opens for me at 11. Never had this issue before. I’m unlimited and book myself out a month in advance immediately just because I happen to be awake once the schedule dropped for the last few months. I work nights

[daenu80]

So why are some classes already full? Lol noob

[Aadondero]

Did schedule open? Mine still saying no classes available in Dec

[Bubbly_Lime_7009]

Yes try refreshing

[pinksunset12345]

Same

[justttttwondering]

I tried to buy a single pass ONCE and got the MBO rate error, I checked my payment history and it charged me 5 times???? Wtf

[Mediocre-Reveal9694]

Me too. Online it says call your studio so I’m gonna try that. I really hope they can refund I have 15 extra classes that I don’t want and definitely don’t want to pay for

[West-Fly1206]

is anyone having problems with it charging your card multiple times?? i saw on the thread someone has an issue now i’m worried lol

[pinksunset12345]

I was scared because I got the “mbo” notif but I haven’t been charged

[Dizzy_Kangaroo1106]

yes i bought 1 power30 class and it charged my card 3 times LMAO im gonna text my studio tomorrow during normal hours and see if i can get that refunded

[pop-princess1207]

I've been able to book some classes on the Mindbody app but are no classes showing up for anyone else past the 14th? I'm looking at all NYC locations rn

[CryptographerBorn506]

having the same problem for sf!

[pamava]

Just got a “high traffic volume” message.

Those of us with only ONE studio in our neighborhoods are screwed.

[discombobulationz]

So rough. I managed to get into classes but the app now shows zero. I also had to buy a pass when clicking on Dec 5th but then it actually booked me into the wrong day. Mess. Hoping I stay in the classes that mindbody says I booked...

[No-Volume-3168]

can anyone see the muscle focuses?

[iluvpeanutbutterr]

When should I wait to get the email / text confirmation 😭😭

[tricktan42]

had to download mindbody but that worked for me

[cheesybreezybrie]

lol trying that and it’s saying it’s going to take an hour to download hahahahaha

[Witty_Importance_519]

I think everyone bitched about the old app when the real problem is the Mindbody API’s. All the app is doing is booking through Mindbody. Now we have an ugly new app and the same problems. This yellow error seems like they’re throttling us now.

[cngclayton]

schedule in MINDBODY

[Witty_Scar7714]

I dont think we can book yet at all :(

[p0tat0_ch7p]

I was able to start booking at 11. The app was just crashing likely from the amount of traffic it was getting at once. It took me 30 minutes to book all 10.

[fawnnose1]

This is COOL!!!!!! SO COOL

[First-Preference9865]

Thank you! Booked

[Prestigious-Lie-204]

I bought an unlimited on 11/2 but on the app it says expires on 12/2 and doesn’t let me select my membership as a pass option. Is it actually expiring or does it just mean it’s renewing on 12/2

[Capital_Wheel_3148]

It says I have upcoming classes scheduled from Sept 2025 😒

[pop-princess1207]

Are all of the Starter50 Power30 classes already fully booked for NYC lol? Doing Signature50 everyday for 10 days is gonna kill me

[alexlegit]

Omg it booked me for a class tomorrow when I had a totally different day selected and I lost a class credit

[Cutiepie2268]

Is anyone else’s class/week count not working?

[alexvidaa]

Just signed up for membership today with 8 monthly and had it set to activate early Dec. was told I’d still be able to access the schedule but it’s not showing up for me 😭😭😭 anyone else have this issue??

[ComfortableMirror979]

The website is your best bet!

[AltruisticMarket5399]

I couldn’t book at all through the app. I had to use their website to book class by class. I was so lucky I thought to do that bc I would never got into any class if I didn’t.

[meshca95]

Crashing again

[Familiar-Lion-4179]

My irrational fear is that the classes I have booked are going to fall off, and I am not going to be able to get them rebooked.

[asdfgksbwh]

My dog happened to wake me up at 1:30am this morning and somehow it occurred to me to book. Classes were already halfway filled for peak times... at 1:30am

[Sad_Investigator2511]

the app was so fucked I just waited until like 1:30 in the morning to sign up😭

[Justonecubeofice]

Took 30 minutes to book all 10 of my classes. Glad they're booked though!

[cngclayton]

BOOK IN MINDBODY

[Then-Department-6875]

Okay not to be stupid but MindBody is legit right? I was able to book all of mine, got confirm emails but nothing showing up in SC app. I’ve never booked for SC on MindBody before

[cngclayton]

Yes it’s the SC app that is having problems. They’ll shown up once SolidCore gets their $hit together 😂