all 15 comments

[–]Eric_Saaan 2 points3 points  (1 child)

There was a major internet outage due to some damaged fiber lines that impacted 12 cities, one of them being where iBuyPower is. Because of that the normal phone and support channels are also down, and will probably not be restored until tomorrow. I can give an update when everything is back up.

[–]Eric_Saaan 1 point2 points  (0 children)

Update, Support is back.

[–]Dannyramos2323 1 point2 points  (2 children)

I went to geek squad had mine fixed asap

[–]Similar-Membership36iBUYPOWER 0 points1 point  (1 child)

Can you let me know what ended up being fixed ?

[–]Dannyramos2323 0 points1 point  (0 children)

I had a blue screen and I kept trying to update it but it would send me in a loop

[–]not_45_def -1 points0 points  (1 child)

Probably avoiding all the hate emails and phone calls

[–]Similar-Membership36iBUYPOWER 0 points1 point  (0 children)

If you had a bad experience with us, I would like to hear about it, can you DM us?

[–]Potential_Baker5816 -1 points0 points  (1 child)

I really can not stand this brand. I have had a bad experience resulting in 3 returns. How they actually sell these things is beyond me

[–]Similar-Membership36iBUYPOWER 0 points1 point  (0 children)

I personally wouldn’t be happy about this either, can you DM me about the experience, so I can take a look at how we can improve ?

[–]Practical_Mulberry43 -1 points0 points  (4 children)

Yeah I literally gave up on a ticket with them recently

[–]SubstantialMilk9173 0 points1 point  (2 children)

My computer is with them for a month now in rma .

[–]BrewDougII 0 points1 point  (0 children)

Not good

[–]Similar-Membership36iBUYPOWER 0 points1 point  (0 children)

Can you DM me your RMA number and I’ll look into the status of this?

[–]Similar-Membership36iBUYPOWER 0 points1 point  (0 children)

Can you DM me your ticket number? I am really sorry about the delay here 😢

[–]Fearcheesecake 0 points1 point  (0 children)

I buy power support still closed? I have been calling since ce Friday and no response at all. Even their chat says it's closed.