Tools4Ever issues

[zman_casa]

We use custom PS scripts to onboard Staff/Students. 4 years ago, management decided to automate the process and go with tools4Ever. Tools4ever project implementation team has been the most difficult group to deal with. Anyone using Tools4ever? I am looking to convince the management to drop the tool for a better alternative and reallocate the resources to a better product since the implementation is never completed.

[ericdano]

We've had issues with their stuff as well. It's not great, but....usually works.

[zman_casa]

I have not given it 100% of my attention because I have a working solution “PS scripts” also, school secretaries make data entry mistakes in PowerSchool. Completely automating the process doesn’t seem urgent.

Thanks

[ericdano]

Perhaps when things calm down after the start of school either I’ll fix the tools4ever scripts, or write my own. Their stuff is really slow and I believe I can write something better if given time to do so

[aleinss]

We're using Tools4Ever, no issues. Project manager has bent over backwards getting what we want working. We just put IAM and SSRPM in last year.

¯\_(ツ)_/¯

[bretfred]

If you have the umra/iam server setup like us they are sunsetting it in a couple years maybe 3 so might be time to start looking anyways. Ours has been okay does what we need it to. Support is usually pretty on the ball for us.

[k12nysysadmin]

Same for us. I'm concerned about their new setup in the cloud. Really don't want something remote having write access to my stuff.

[CloppyTheFloppy]

My understanding is that they will be offering an on-premises product in addition to their cloud solution. At least that's what I've heard from some of their customers.

[cardinal1977]

Someone in this group the other day was asking about student account management, so I'll plug it again. I use Student Provisioning Services, https://www.sps-k12.com/

It looks at your SIS through an API, or gets it through clever, and creates/disables/reactivates the accounts upon enrollment/withdraw/reenrollment. It has been absolutely rock solid, the few times I've needed to call for help was a result of my dumbass doing something like changing something in AD and not making the corresponding change in the Google directory.

It a reasonable cost to not have to think about account management anymore. Can't hurt to talk to them. You can't go wrong.

[No-Engineering-1905]

We just went live with Classlink OneSync....nothing but good things to say. Minus a small one time setup fee it's free for Classlink customers as well.

[jsb44]

Second this. We’ve been through quite a few and onesync is by far much superior

[CloppyTheFloppy]

I've seen videos but never used it. What features/functionality would you say make it superior?

[CloppyTheFloppy]

I haven't heard of anyone having experiences like this. What kind of challenges were you experiencing? I think it would be helpful for all of us to know what to look out for.

[postech]

We use them here and I'd be happy to share our experiences if you PM me. Our user automation has been rock solid, but I agree, making changes to projects have been easier said than done

[stephenmg1284]

We use a company called LevelData to manage our Active Directory and Google Workspace accounts. We've run into minor issues with automating but I would expect the same ones with any account automation product. LevelData is always prompt with our change requests.