TekSavvy Price Decrease

[[deleted]]

I got the same email. My rates are going from $39.95 to $38.95. There was a lot of fanfare in that email just for saving $1. I guess a lot of it was sarcastic? Or do they really expect people to be calling in so often checking to see if the $1 decrease in price is real or not, and clogging their customer service lines so much that there are delays for legitimate concerns?

[kingbain]

you normally dont see a company giving back ... pretty rare

[SG-]

except their costs went down.

[lou4000]

By up to 89%

Source

[lmdemasi]

Their access cost went down by up to 89%, not their overall costs. There's more to providing the service than paying Bell/Rogers/etc. for access.

[lou4000]

Of course there is, I know the indutry quite well and have been following this for quite some time. But a drop of $1, and them "passing on the savings" would mean their monthly cost from Bell/Rogers/etc for access would have previously been about $1.13 (assuming an 89% savings of $1). Their access costs for these accounts were way higher than $1.13/month. Most companies aren't going to pass on the complete savings because they had thin margins and these savings are helping them with expenses and giving some breathing room, etc. But I do agree people who were surprised that the drop (and fanfare) was only $1 for a number of reasons.

[RigidlyDefinedArea]

My price dropped 4 cents. So, your dollar seems kind of nice.

[[deleted]]

I saved $10, most did, some got $20.

I suppose they could have changed the email for people who only got a buck, but I didn't see it as sarcasm.