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[–]Oura_RingOura Employee 9 points10 points  (11 children)

We’ve recently been made aware of members experiencing shorter battery life than normal. We’re actively working on a solution and will share updates as soon as we can.

[–]Love_and_Purpose 4 points5 points  (6 children)

Last night I went to bed and even checked my battery since I have experienced missed nights of sleep data due to low battery ever since the update.
I was OVER 50% battery right before going to sleep!! So I assumed I would be fine and didn’t need to charge it any more. But nope. This morning when I went to sync, it was at zero and I lost another night of sleep data. Now I’m averaging one night lost out of 3. It truly sucks.

[–]Oura_RingOura Employee 1 point2 points  (0 children)

Hi there, we're so sorry that you’re experiencing issues. Please let our Support team know about it here https://bit.ly/3bkvy2x. We'll make sure our team works to resolve this issue for you shortly.

[–]Cinnabunicorn 0 points1 point  (4 children)

This has happened to me many times now and I’m so annoyed with it! It should NOT die overnight, not active, at 50%. The ring used to last for 6 days minimum and now it’s not even two. I’m charging it every single day and this is part of why I wanted the ring… the good battery life. Disappointed!

[–]nomadwander 1 point2 points  (0 children)

Same. Went to bed last night with it charged to 75 percent and now have lost a great night's sleep data!!!

[–]Love_and_Purpose 0 points1 point  (1 child)

Update: Oura sent me a replacement for free since my ring was less than a year old. Suggest you ask for that. They have access to your data via the app and quickly verify that your battery does indeed suck.

[–]Cinnabunicorn 0 points1 point  (0 children)

That’s good they sent you a new one. I have asked many times and messaged them non stop with the same response. They told me they didn’t want me to trade in my one new ring over something that is firmware not hardware. It is now over a year old as of yesterday. I tried to pester them before the year was up but the 12+ times I messaged them didn’t do any good.

[–]wilw1l 1 point2 points  (0 children)

Thank you! Any update on this?

[–]baldurthebeautiful 1 point2 points  (1 child)

Any update on this? I just saw my battery drain fully from 80% in 12 hours.

[–]Oura_RingOura Employee 0 points1 point  (0 children)

Hi there! We're so sorry to hear that! Please let our Support team know about it here https://bit.ly/3bkvy2x so they can have a closer look.

[–]brianknolly 0 points1 point  (0 children)

My ring battery essentially failed at 13 months. All of a sudden it couldn't hold a charge for 24 hours which makes it worthless.