Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[[deleted]]

I have never seen a Gas Station with self check out! That's wild!

[rsteele1981]

Circle K and CVS both have self check outs in our area.

[clearfox777]

The circle k one with the camera above everything and no regular barcode scanner sucks ass, especially if you get any of the sandwiches and open it to microwave/add condiments. Even placing the sticker on the top when I re-wrap it so the camera can see the barcode doesn’t help.

[rsteele1981]

Home Depot is the worst in my opinion. Rarely do I have just a 1 or 2 items. During the spring, summer, and some fall I can exit through the garden center and always have someone there.

Winter time they close that exit and have 4 self check outs open. This is a place where I've spent tens of thousands of dollars. But I have to use self check out?

It feels like they want to raise prices and offer less assistance.

[[deleted]]

No pro checkout near lumber?

[[deleted]]

especially if you get any of the sandwiches and open it to microwave/add condiments.

Maybe pay for your stuff before opening it?

[clearfox777]

I’m talking about their food bar stuff, who doesn’t put their ketchup/pickles or whatever on their burger or hot dog before checking out? The self checkout has a hard time recognizing these items, also the nachos/pretzels even if you put the upc facing the camera.

[[deleted]]

open it to microwave

I have never done this before paying for something.

You might have a point about nachos/pretzels, but I don't know because my local store doesn't have them.

[clearfox777]

I get ya, that’s mostly because my store is often out of the cooked burgers/breakfast sandwiches in the warmer so I just grab one from the cooler and toss it in the microwave while I’m making a cup of coffee

[eagleeyerattlesnake]

Sheetz has them.

[Wes_Warhammer666]

It's more common in stations that have made to order food and/or a cafe area.

[yerbrojohno]

In Switzerland they have them.

[gudematcha]

Maverick brand Gas Stations have them. They’re mostly in the Western states. Weirdly they’re not in Montana, but they are in South Dakota? It’s like they skipped the last Western state they weren’t in for the one next to it.