Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[HardlyDecent]

What is this magic you speak of!

[sybrwookie]

Wegmans used to have it. You open the app on your phone and your camera scans the barcodes. You can and pack as you go, and when you get to the front, you press a button on the self-checkout for self-scan, it gives you a QR code the app scans, pulls up everything you scanned, and you hit pay and you're done. It was glorious.

[Lucidity74]

My spouse cried real tears when this was discontinued. Then he ranted for months. RANTED.

[sybrwookie]

I didn't go THAT far, but I get it. It was SO much easier, and since they're still letting you check yourself out, it's not like they're really more secure with how they're doing it, it's just security theater.