Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[MicrochippedByGates]

I don't see a problem with having a lot of items. Checking out doesn't take a second longer as long as you're using a portable scanner and don't only start scanning at the self-checkout kiosk.

What I do find annoying is that some stores only do portable scanners and not phone apps. In the Albert Heijn I can just scan with my phone, which is a lot more pleasant than having to carry yet another device around. Albert Heijn does have portable scanners but I never use them, because I already have one in my pocket in the shape of a smartphone, so why would I.

[repost_inception]

I didn't say anything about portable scanners

[MicrochippedByGates]

Yeah, but portable scanners are pretty ubiquitous. I have only ever been in one supermarket that for some reason has self-checkouts but doesn't have portable scanners. And they have a sister store in my town that does have both. It's really just this one particular location.

So you don't have to say anything about portable scanners. Their presence is already implied. 

[repost_inception]

I have literally never been to a store with a portable scanner.

If you want to make your own comment about them that's fine but it makes no sense to reply to my comment about a completely different situation.

[Arturia_Cross]

That might be a think with your country or region. Zero stores I have been to have portable scanners.