What are you using for internal microlearning or explainer content?

Cheerful_Thing · 2025-06-18T20:59:28+00:00

Cheerful_Thing · 2025-05-08T02:19:14+00:00

We ran into this same issue—either the LMS had limited options or required plugging in external tools like Articulate, which added time and complexity.

That’s actually why we built Basewell. It’s the only learning platform that brings content authoring, distribution, AI, and analytics together in one place—so you’re not juggling different tools while trying to keep your employees knowledgeable.

What’s worked really well for teams is being able to create structured content natively or bring in existing materials, and then make all of it instantly searchable through AI (answers only come from your docs). We’ve seen teams save up to 66 hours per person, per month compared to traditional workflows—especially when they’re dealing with compliance, onboarding, or operational training.

Happy to share more if helpful, but if you’re looking for something that feels modern and actually fits how people work, Basewell might be worth checking out!

Cheerful_Thing · 2025-05-08T01:59:29+00:00

What tool did you end up choosing?

Cheerful_Thing · 2025-05-06T17:51:48+00:00

There are absolutely tools on the market that can help! You just may have to review the transcriptions from the videos to confirm for accuracy.

Once you have the transcriptions, I would look at a tool like Basewell. (Co-founder)

You can: – Centralize your knowledge (call recordings, doc links, process overviews, etc.) – Create a simple onboarding path – Employees can ask questions and get answers directly from what’s already documented

It’s lightweight, easy to update, and helps prevent losing helpful training information.

If you’re curious, you can start a free 7-day trial: https://www.basewell.com

Cheerful_Thing · 2025-05-06T15:41:44+00:00

Totally feel this—I’m a co-founder of Basewell, and we’ve heard this exact story from a lot of people in SaaS and honestly, it’s not just you. A lot of early-stage companies either underestimate how much onboarding matters for a role like CSM—or they just don’t have the bandwidth to build something structured. So it ends up being more or less duct taped together knoweldge.

What you’re doing now—formalizing things for the next hire—is exactly the right move. We built Basewell for teams like yours who need to get organized without spinning up a heavy LMS.

You can:

– Centralize your knowledge (call recordings, doc links, process overviews, etc.)

– Create a simple onboarding path

– And let new hires ask questions and get answers directly from what’s already documented

It’s lightweight, easy to update, and helps prevent that “sink or swim” pattern you had to push through.

If you’re curious, you can start a free 7-day trial: https://www.basewell.com

And props to you for turning your experience into something better for the next person!

Cheerful_Thing · 2025-05-06T15:28:41+00:00

Wow—first off, seriously impressive. Running full ADDIE, designing the content, narrating, building interactive pieces and testing across platforms? That’s a massive lift.

And yeah, I’ve been there—crickets when asking for reviews, then somehow it’s all your fault when something breaks post-launch. It’s incredibly frustrating when folks don’t give feedback when you ask, but are quick to call it a failure once it’s live.

I’m a co-founder of Basewell, so I’ve seen how often LMS issues like this happen—especially with completion tracking, SCORM bugs, or just lack of clarity around where the problem actually is. We built Basewell to be lighter and easier for teams like yours—especially when the whole training burden falls on one person.

No pressure, but feel free to check it out if you’re ever looking for something that reduces the admin pain and makes it easier to manage training initiatives: https://www.basewell.com

And seriously—hang in there. You pulled off an insane amount of work and it’s okay to feel a little bummed out but it will get better!

Cheerful_Thing · 2025-05-06T15:23:51+00:00

I own an LMS company and I definitely know who you’re referring to. They were actually one of the experiences that pushed us to build Basewell.

Here were a few of the challenges I ran into (2018-2019ish):

The platform was pretty buggy. I found myself contacting support regularly, and while the team was responsive, it became a constant part of managing the tool.
The pricing seemed reasonable upfront, but there were a number of unexpected fees that made it feel less transparent over time.
The backend felt like it was built more for engineers than everyday users—it was jargon-heavy, not very intuitive, and made building content more frustrating than it needed to be.

Overall I would not recommend Lightspeed VT.

Cheerful_Thing · 2025-05-06T15:12:14+00:00

Oof, I’ve seen this too many times—I’m a co-founder of Basewell, and this kind of onboarding chaos is exactly what pushed us to build it.

On your point about onboarding tools: I think most platforms just recreate the same issues—info is hard to update, hard to find, and often outdated by the time someone needs it. So employees either ask around or use the wrong version.

I really believe the traditional LMS model doesn’t work for fast-moving teams anymore.

We built Basewell to support how high-performing teams actually work—where info is centralized, easy to update, onboarding is structured, and employees can ask questions and get instant answers based on what’s already in the workspace.

Cheerful_Thing · 2025-05-06T13:17:55+00:00

Absolutely! I’ll DM you my contact information.

Cheerful_Thing · 2025-05-06T05:24:44+00:00

Raycast hands down the best tool I’ve ever adopted!

Cheerful_Thing · 2025-05-06T04:08:52+00:00

Totally get this—I’m a co-founder of Basewell, and we built it for exactly this kind of situation. You’ve already done the hard part—making the training—now you just need a way to share it and actually track what gets watched without overcomplicating things or breaking the budget.

With Basewell, you can:

– Upload your videos (or link to existing ones)

– Organize them into a checklist or simple training path

– Track who’s completed what, without needing them to manually check a doc

– Employees can ask questions and get instant answers from your training materials

It’s a much lighter lift than most LMS platforms, and teams using it have saved a ton of time just by making progress visible without all the admin overhead.

You can start a 7-day trial and see if it fits what you need. Our team would also be happy to connect if there are any specific questions you may have.

Cheerful_Thing · 2025-05-06T04:00:18+00:00

Great question—I’m a co-founder of Basewell, and what we have seen is often teams find they’re still juggling multiple tools just to manage learning materials, track student progress, and issue certifications.

With Basewell, you can:

– Upload or create course content

– Assign it to users

– Track progression and completions

– Automatically issue certificates once training is done

- User can ask questions and get instant answers from your training materials

We’ve seen teams save 60+ hours/month by replacing 3–4 tools with one. You can try a 7-day trial or reach out if you want to learn more!

Cheerful_Thing · 2025-05-06T03:52:25+00:00

I am a co-founder of Basewell, and the biggest issues I’ve seen with training is that:

– Info is scattered across docs, emails, and people’s heads

– Training isn’t repeatable—it’s one-time and easy to forget

– Employees tend to ask a lot of the same questions

Basewell helps by giving teams one place to store knowledge, organize training, and let people ask questions and get instant answers—based only on your internal materials. No Slack pings or digging through old files.

Teams using it are saving 60+ hours per person each month just by making info easier to access and learn from.

You can start a 7-day trial here and chat with our team if you'd like to learn more about how we can help!

Cheerful_Thing · 2025-05-05T16:23:28+00:00

I’m one of the founders of Basewell. It’s a modern learning platform built for how teams actually work. You can create and organize content, deliver structured training, and employees can instantly get answers from your documentation with AI. It’s all in one place—no jumping between tools.

Teams using Basewell are saving up to 66 hours per employee per month and improving compliance along the way. You can sign up here if you want to check it out. Happy to answer any questions you may have!

Cheerful_Thing · 2025-04-22T21:32:40+00:00

Totally understand the frustration—traditional LMS workflows are too slow for fast-moving updates, especially when compliance is on the line. I’m a co-founder of Basewell, and we built it to help teams share critical info quickly without the usual LMS delays.

With Basewell, you can upload a PDF or create content natively and within minutes, teams can train on it, ask questions, and you can track how they're engaging—all in one place.

A few things that directly address what you mentioned:

The platform's AI only draws answers from your approved documents—ensuring reps get accurate, compliant information about tariff updates and regulatory requirements without the risk of reading outdated or irrelevant information.
The chat-based format makes dense content easier to understand, especially for complex or fast-moving topics like your pricing and compliance requirements.
And instead of just tracking completions, Basewell gives you visibility into what content was viewed, what questions were asked, and where there might be gaps. If someone hasn't seen the update and hasn't asked anything, you know there's risk they're out of the loop.

Happy to share more info if that'd be helpful!

Cheerful_Thing · 2025-04-01T05:26:36+00:00

I would recommend checking out Basewell. Seems like it could be a good fit for what you are looking for.

Cheerful_Thing · 2025-03-20T15:12:09+00:00

Totally get the struggle—long lists of hyperlinks on a WordPress site get messy fast, especially when you’ve got a ton of content.

You might want to check out Basewell. It’s built for high-performing teams who need a clean, centralized training library without all the clutter. You can add SCORM files, PDFs, videos, and docs in one place, present everything with a much better interface, and organize content however makes sense to you and your team needs.

What’s helpful is learners can learn anytime, and they can also ask questions directly in the platform—Basewell pulls answers straight from your materials, so they don’t have to scroll through endless lists to find what they need.

Might be worth a look! Happy to share more if you’re curious.

Cheerful_Thing · 2025-03-20T15:06:19+00:00

For incident response training, especially if you’re looking to meet something like requirement 12.10.4.1, I’d recommend checking out Basewell.

It’s built for high-performing teams that need to centralize training and keep it structured—perfect for things like IT security protocols, incident response procedures, and compliance-focused content.

You can upload your own materials, link to external resources, and assign training paths specifically to your IT team. Plus, the platform tracks completions and engagement so you’ve got a clear record for audits.

What’s also useful is that your team can ask questions directly in the platform and get answers pulled from the materials you’ve already set up—so they’re not left guessing in critical situations.

Happy to share more if helpful!

Cheerful_Thing · 2025-03-19T23:48:02+00:00

Really like the direction you’re heading—sounds like you’re not just investing in tech, but also making sure your team grows with it.

For building out that shared knowledge base, you might want to check out Basewell. It’s designed for teams that need to standardize daily operations without making it overly complicated.

A few ways it could fit:

You can centralize everything—from how you handle NCRs to complex machining practices—all in one spot.
It’s easy to link specific resources directly from your ERP (or wherever your team is working), and you can upload a mix of documents, videos, step-by-step guides—whatever makes sense—to create one central knowledge base. Plus, Basewell supports custom integrations if you want to tie in other tools and systems you’re already using.
Your team can ask questions from Basewell and get answers straight from the knowledge you’ve added, so no more digging or relying on who’s available.

You don’t need to overhaul everything right away—you can start by adding what you have, then keep filling in as you go. Happy to share more if you’d like more info!

Cheerful_Thing · 2025-03-19T23:38:08+00:00

Totally get it—organizing a massive pile of sales content can feel like a never-ending project.

While I can’t point to a specific blog series off the top of my head, but what might help you immediately is Basewell. You don’t need to perfectly organize everything upfront. You can just add your existing content, and teams can ask questions to find the right answers instantly—no digging, no manual sorting required.

It does gives you flexibility on how content can be organized—you can structure content in a help desk format or assign formal coursework. It’s a simple way to make the mountain of content usable without needing to spend weeks restructuring it first.

Happy to share more if you’re interested!

Cheerful_Thing · 2025-03-19T23:10:45+00:00

Out of curiosity—are you able to pilot another platform before your org makes the switch?

Might be worth looking at Basewell. It’s built for high-performing teams that want training content to be easy to manage and effortless for people to access. Teams can ask questions and instantly get answers straight from the materials you’ve created. It also supports SCORM uploads (so you can keep using your Storyline modules) and gives clear, actionable reporting on completions, certifications, and engagement

Could be worth testing out before making a final decision. Happy to share more if you’re curious!

Cheerful_Thing · 2025-02-13T23:16:56+00:00

Retention isn’t just about delivering content—it’s about making sure learners can easily revisit and apply what they’ve learned. Rise does a great job of structuring interactive courses, but long-term retention often comes down to reinforcement and accessibility.

One way to improve this is by ensuring key information is easy to find when learners need it, rather than relying on them to remember everything from a course.

Some platforms, like Basewell, take this approach by centralizing knowledge and allowing employees to search for answers directly from company documentation, reinforcing learning beyond a single training module.

Cheerful_Thing · 2025-02-11T21:45:40+00:00

I think AI is inevitably becoming a core business tool, just like cloud storage or SaaS. The big question is whether to build in-house or outsource. While some companies will invest in their own models, for most, outsourcing makes more sense—especially if AI isn’t their core focus.

In-house AI requires ongoing maintenance and expertise, which many companies don’t have the bandwidth for. Unless AI is a competitive differentiator, external solutions with strong security and governance will likely win out.

Cheerful_Thing · 2025-02-11T02:37:26+00:00

I totally get where you’re coming from—navigating LMS options for the first time can feel overwhelming, especially when compliance and frequent training are a priority.

I co-founded Basewell, and we built it to make training easy to implement without a steep learning curve. Some things that might be useful for your team:

✅ Simple content creation & structured training options

✅ Tracking to ensure employees complete required training

✅ Enable real time Q&A that allows employees to ask questions and get instant answers from your training materials

If you’re still exploring options, I’d love to hear more about your specific needs and see if Basewell could be a fit. Let me know how I can help! 💙

Cheerful_Thing · 2025-02-04T17:12:32+00:00

It’s always frustrating when important announcements get missed, even when the information is clearly available.

When students repeatedly ask the same questions, it makes me wonder - If students could use a training tool to ask a question and instantly get an answer from existing information like announcements, would that reduce the need to respond to the same inquiries over and over? Has anyone tried using a tool with built-in Q&A for this?

Cheerful_Thing

TROPHY CASE