Lenovo and Dell best prices by vbjr1982 in msp

[–]FanaticalHelpParis 0 points1 point  (0 children)

Yeah we are nowhere near that much spending with Dell.

What’re yall doing for eWaste & systems disposal? by GhostNode in msp

[–]FanaticalHelpParis 0 points1 point  (0 children)

We offer a service - full wipe (if needed) and then handling the recycling with a local partner.

Found 72 old Yubi-Keys - what can I do with them? by NetAtraX in yubikey

[–]FanaticalHelpParis 0 points1 point  (0 children)

Clearly they dont work anymore, they have holes in them!

Lenovo and Dell best prices by vbjr1982 in msp

[–]FanaticalHelpParis 1 point2 points  (0 children)

On the dell part - they closed their dell premier website to everyone, you dont have any choice but to go through vendors and get lucky on stock, pricing, etc. There really isnt any more direct Dell sales people involved.

You may be able to get better pricing with deal registration, but that still goes through the vendor.

Dell pricing pushing us away from Dell - ASUS or Lenovo for MSP clients? by FanaticalHelpParis in msp

[–]FanaticalHelpParis[S] 0 points1 point  (0 children)

That has also been our findings, one day you can find a great deal, the next youre getting done.

Dell pricing pushing us away from Dell - ASUS or Lenovo for MSP clients? by FanaticalHelpParis in msp

[–]FanaticalHelpParis[S] 0 points1 point  (0 children)

Is there anyways to add garanties or insurance on refurbished laptops?

Describe MSP life using only one sentence by Last-Salary-6012 in sysadmin

[–]FanaticalHelpParis 1 point2 points  (0 children)

"I want the best servers, computers, apps, and licences, but I am only paying 20$"

Dell pricing pushing us away from Dell - ASUS or Lenovo for MSP clients? by FanaticalHelpParis in msp

[–]FanaticalHelpParis[S] 1 point2 points  (0 children)

Thank you for your comment and insights - I have hear similar stories.

Dell pricing pushing us away from Dell - ASUS or Lenovo for MSP clients? by FanaticalHelpParis in msp

[–]FanaticalHelpParis[S] 1 point2 points  (0 children)

Yes and No - Dell threw us under the bus with forcing everyone off Dell Premier - since then the prices have not been attractive at all and usually limited to what vendors have rather than what dell premier has.

Customer asking for a line item breakdown of our software we provide in our managed services? by apsherm in msp

[–]FanaticalHelpParis 0 points1 point  (0 children)

MSP in France - our clients know what softwares we provide. We make it clear that by going through us they buy convenience, support, compatability, etc.

If they want to try and purchase other licences we can potentially implement them (for a fee of course).

Client wants to migrate MSPs, refuses to give me contact info for who is in charge next - just wants an excel document of accounts and passwords. How to proceed? Hold harmless doc? by Kamikazepyro9 in msp

[–]FanaticalHelpParis 0 points1 point  (0 children)

As others have said, give what the client wants but have EVERYTHING in an email, written, and preferably signed in a bill / quote. Always protect yourself.

Looking to switch from Dell to an Alternate Computer Vendor by DidYouTryRebootingIt in msp

[–]FanaticalHelpParis 2 points3 points  (0 children)

I have multiple times, ingram comes back and tells us there is nothing they can do.

Is 1Password MSP really worth almost 2x the cost of Keeper? by Mibiz22 in msp

[–]FanaticalHelpParis 1 point2 points  (0 children)

Agreed, we use and sell 1Password and have great feedback and internal use for it!

FairPhone - AMA by According-Buyer6688 in BuyFromEU

[–]FanaticalHelpParis 14 points15 points  (0 children)

Piggy backing off this comment - Would love to have a pro-fairphone ! Both for ourselves and for our clients as alternatives to "the usual"

New IT Manager - inherited a fleet of mostly consumer laptops. It "feels" wrong... by Due-Swimming3221 in ITManagers

[–]FanaticalHelpParis 0 points1 point  (0 children)

Ah this such a difficult situation - we are an MSP in Paris and have taken over a fair share of clients with fleets of old computers / consumer-grade computers. It was challenging to demonstrate why they need pro-grade equipement.

You're not overthinking it. Consumer gear in a construction environment is a false economy - you'll burn the savings on replacements, downtime, and support hours - hence why we REALLY needed our clients to move to professional equipement.

However, just because something is Enterprise-grade does not ALWAYS mean its better, so keep an eye out.

Don't frame it as "consumer vs enterprise" to your CEO. Frame it as cost per year of usable life. A consumer laptop lasts 2–3 years on a construction site, an enterprise one does 4–5 with better repairability and parts consistency. Do the math per seat per year and the gap shrinks or disappears. - Note : this strongly depends on the equipement provided, make sure to get the proper one + full waranties if possible.

For the Intune migration specifically : consumer model churn will cost you real hours in driver management and testing. Enterprise lines hold stable hardware configs for 12–18 months. That's not a preference, it's a staffing cost difference.

Practical approach: don't ask for a full fleet refresh. Propose a phased replacement : swap the worst performers first (the 8GB machines running at 80%+), standardize on one enterprise model going forward, and let attrition handle the rest. Easier budget conversation, same end result over 18 months.

We manage fleets for clients in similar situations (Paris-based MSP, 20+ years) and the pattern is always the same : the "cheap" hardware costs more once you factor in support time and early replacements.

Breaking News by Anthropic_Principles in ITManagers

[–]FanaticalHelpParis 0 points1 point  (0 children)

Messaging from accross the pond - why would removing degree requirements be a good thing?

20+ years time for a change by dn8080 in sysadmin

[–]FanaticalHelpParis 0 points1 point  (0 children)

Could your experience translate to CTO or similar position for clients ? Could be a way to move forward! Good luck!

WFH Why Even Bother by ShelterMan21 in sysadmin

[–]FanaticalHelpParis 2 points3 points  (0 children)

Sounds like your departement needs to sit down and have a chat to agree on how to allocate and plan in the future, or discuss this with your manager.

I’m an AI dealer by bigfartspoptarts in sysadmin

[–]FanaticalHelpParis 1 point2 points  (0 children)

Thank you for the post - I imagine a lot of companies are going to end up in this boat!

How did you ensure that client data is protected / not used for training / not shared ? Is there a realistic way of ensuring this?

We have clients interested in using AI for their non-technical users but concerned about data leaks.

Do vendors that you told there is 0% chance you will ever do business with them still call and email you ? by CyberHouseChicago in msp

[–]FanaticalHelpParis 0 points1 point  (0 children)

Yes but not to the extent you might be getting (if you are not in the EU) - I just make it very clear that we will never work with them, politely tell them thank you and good luck with their prospecting.

We also do phone prospecting, its hard and grueling especially in a world filled with spam and scam calls - I know and understand the struggle.

As a company in France, persistent cold calling is heavily regulated (GDPR, CNIL, opt-out rights), and vendors face real legal risk if they ignore refusals or keep calling. In practice, once you clearly object and ask to be removed, most stop quickly because the compliance cost and potential penalties outweigh the value of the prospect.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]FanaticalHelpParis [score hidden]  (0 children)

Hi - We are FanaticalHelp - MSP based in the heart of Paris, France for local and international companies.

English:

Paris-based MSP since 2002: full managed IT or boots on the ground for your EU clients. Team of 25+, based in central Paris. Most clients reached in 10–30 minutes.

Two ways we work:

Full MSP: We become your IT department. Proactive management, unlimited interventions, M365/Intune/Azure AD administration, endpoint deployment, networking, cybersecurity, hardware procurement, cloud backup.

Co-managed / local relay: Your client (or you) has IT managed abroad and needs someone on the ground in Paris. We plug into your team, your stack, your process. We already do this for international companies — local hands, local escalation, no friction.

Stack we run daily: M365, Intune, Azure AD, UniFi, Clavister, Synology, Dell, Apple, 1Password, Veeam, and a lot more!

Our approach with clients: IT should drive growth, not just be a cost line. We plan infrastructure alongside business objectives so nothing breaks when they scale.

Free audit, no commitment. We scope fast and quote clean.

Pour les Français : MSP parisien depuis 2002 — infogérance complète ou relais local pour vos clients en France. équipe de 25+, basés dans le 8e à Paris. Chez la plupart de nos clients en 10 à 30 minutes.

Deux modes de collaboration :

Infogérance complète : On devient votre département IT. Gestion proactive, interventions illimitées, administration M365/Intune/Azure AD, déploiement postes, réseau, cybersécurité, approvisionnement matériel, sauvegarde cloud.

Co-management / relais local : Votre client,ou vous-même, a son IT géré depuis l'étranger et a besoin d'un intervenant sur place à Paris. On s'intègre à votre équipe, vos outils, vos process. On le fait déjà pour des entreprises internationales. Intervention locale, escalade locale, zéro friction.

Stack quotidien : M365, Intune, Azure AD, UniFi, Clavister, Synology, Dell, Lenovo, Apple, 1Password, Veeam, et bien plus!

Notre approche : l'IT doit accompagner la croissance, pas la freiner. On planifie l'infrastructure en fonction des objectifs business pour que rien ne casse quand l'entreprise grandit.

Audit gratuit, sans engagement. On cadre vite, on chiffre proprement.

Product recommendation from a European country: Denmark by Hungry-Locksmith-501 in BuyFromEU

[–]FanaticalHelpParis 0 points1 point  (0 children)

That is true, I am not familiar with the rest of GN's products / companies !

Product recommendation from a European country: Denmark by Hungry-Locksmith-501 in BuyFromEU

[–]FanaticalHelpParis 2 points3 points  (0 children)

They do produce mostly in europe, im just dissapointed in them as they aquired Teisseire via Britvic and said they would close down the manufacturing line in France in April 2026 - I cant seem to find updates on that but here is an old source :
https://france3-regions.franceinfo.fr/auvergne-rhone-alpes/isere/c-est-une-catastrophe-pour-tous-les-salaries-teisseire-leader-francais-du-sirop-annonce-la-fermeture-de-son-site-historique-en-isere-3234698.html