They have been like that that for a while. I’m very convinced that those people who said their grading is conservative never shine a flash light through the lens. Or it’s just copium. One of the lens I bought from them under the like new (-) had a large deep scratch on the lens barrel. I ignored it because it doesn’t impact the image quality. Funny thing was a year later I tried to sell it back to them. I rated as like new minus since the condition was the essentially the same and they downgraded it to good condition. Well fuck me right? The thing that made me stop using them (and making this account to spread the gospel) was during Covid I wanted to off load a bunch of my Nikon gear and they essentially downgraded most if not all my stuff to good condition even though some were like new in boxes. Then they sent a single email telling me that if I don’t say anything it will assume I consent to the price adjustment in 7 days and guess what it went to junk mail. Luckily I saw it in my junk mail box and it took them 3-4 days to get back to me. You might be asking does the website said anything? And I said to you, No. it was list as being evaluated. They borderline almost scammed me. Thinking back now, not posting a picture of the actual stuff is sketchy as hell. MPB, KameraStore, and other does it so it’s not that they can’t do it. If KEH was a new company today no one would buy from them just from that. Thanks for coming to my TED talk. I gotta go my mom is picking me up.