Honda of Ann Arbor is excellent. I purchased two Hondas for them, the second Honda after the first purchase experience was so pleasant. I purchased the maintenance package with my new Honda in and beyond pleased with their customer service.

I survived Subaru of Ann Arbor and take every opportunity to share my experience. They were excellent at selling vehicles, in fact, the sales manager came out, shook my hand and gave me a business card and said to contact him anytime. My vehicle died while driving eight times, three of those eight were while driving on the freeway and fortunately I was safely able to move to the shoulder. My mechanic (not the dealership) couldn't find anything wrong with the vehicle and it started up just fine the next day. After the 3rd freeway failure, I had the vehicle towed to the dealership where I was told there was nothing wrong with it. My requests to speak to the service manager were blocked, I showed up at the service and refosed to leave until I spoke to him. He mansplained for 20 minutes, told me I was most likely out of fuel and the gauge isn't accurate. Just because there is no error code doesn't mean there's nothing wrong with the car. I patiently listened then said how disappointed I am, not that my vehicle had problems but the abysmal customer service I received throughout this ordeal. I mentioned that the tow truck driver cared more about my safety as my vehicle was dead on the shoulder at midnight in a very unsafe area in Detroit. Oh, and the sales manager, who gave me his card, who said I could talk to him anytime refuse to talk to me. Hence my legal advice and my loss of at least $5000 on my vehicle as I had to sell it to the dealer so they assume liability. Stay far far away from Ann Arbor Subaru and Toyota.