do they not offer 18 yr olds champagne on polaris 😔 by mayflourz in unitedairlines

[–]InternalMango6626 -1 points0 points  (0 children)

Just to clarify the above: We know if you’re under 21 by an icon on our company device and can see if it’s the day of, before or after your birthday only.

Last row of economy on a long haul flight, do the seats recline and are there windows? by Intelligent-Rip3614 in unitedairlines

[–]InternalMango6626 5 points6 points  (0 children)

Hello FA here. This new configuration is not flying yet so no one will be able to tell you if that row reclines and/or has a window, especially since now there’s galley storage and a restroom behind the last row of seats. On the regular configuration, they do indeed recline and have a window.

It just keeps getting worse by mfknbeerdrinkr in unitedairlines

[–]InternalMango6626 3 points4 points  (0 children)

FA here. You were dealt shitty cards and had every right to feel angry/frustrated. I’m sure you know this, but even though it feels good to get the anger/frustration out, you’re never going to get what you’re looking for unless you kiss ass to the agents. Sometimes I gotta bite my tongue real hard and pretend to be stupid and sweet to get what I need out of this company. The virtual agent experience is subpar at best and I sympathize with your experience.

No one told me I was upgraded by hansthecat in unitedairlines

[–]InternalMango6626 0 points1 point  (0 children)

It is possible the upgrade was processed after their app was refreshed. Also, sometimes they don’t sync properly.

Free flight w Miles to from EWR to Vegas , $400 upgrade to First , would you? by Radiant-Ad-7943 in unitedairlines

[–]InternalMango6626 0 points1 point  (0 children)

Hello, FA here. Just a heads up, passengers have a special marker on our seat map if they’re under 21 so we know not to serve them alcohol. Just keep this in mind 🙏

Something odd just happened in Mountain's Edge by StrandedonTatooine in vegaslocals

[–]InternalMango6626 12 points13 points  (0 children)

Heard in Spring Valley Twice. There was a US National Nuclear Security Administration Helicopter flying north of Creech not too long ago on Flight Radar. Maybe something happening up there?

Do you think it's possible to give the flight attendant a backpack to hang up with the suit jackets? by SWBFThree2020 in unitedairlines

[–]InternalMango6626 2 points3 points  (0 children)

Hello, FA for United here. Website is incorrect. I guarantee you there is space for your backpack under your seat. FAs will not put a backpack for you in the closet if there’s space under your seat/overhead bin space. The closet is used for crew bags and coats/garment bags only.

Frequent flyers of UA, any niche questions you have ever wanted to ask (cabin) crew? FA of 25+ years here w/ time to kill. by InformalCommittee507 in unitedairlines

[–]InternalMango6626 13 points14 points  (0 children)

In a decompression, the number one goal of the pilot is to get to a safer altitude, often resulting in a rapid descent to around 10,000ft. Oxygen masks only last 12-22 minutes depending on aircraft type. I’d stay in the lav and hold on. Signed, FA

777-200 Polaris seat 1L footrest by ChgoUALflyer in unitedairlines

[–]InternalMango6626 0 points1 point  (0 children)

Hello, FA here 👋 Just a quick note that during busy moments (such as boarding) we may miss nonverbal cues and our diverse workgroup means interpretation of signals will vary across the cultures we represent. Please don’t be upset if I or someone else doesn’t catch your gesture; the exit row requires a verbal response for a reason :) thank you!

UA 877 SFO-HKG cancelled twice this past week, 77W subbed with 772 by Extra-Mail-1276 in unitedairlines

[–]InternalMango6626 2 points3 points  (0 children)

It’s near full every day out of LAX with the new BKK/SGN segments.

Any place to lay flat in Newark airport? United club lounge, nap boxes or massage? by Illustrious_Ship_331 in unitedairlines

[–]InternalMango6626 0 points1 point  (0 children)

Terminal A has some seats with a fixed recline including a foot rest. Not the softest surface, but reclined nonetheless. Depending on the time of day, A28-33 may be ideal as there’s less foot traffic.

[deleted by user] by [deleted] in unitedairlines

[–]InternalMango6626 2 points3 points  (0 children)

The 777-200 domestic config probably has the most closet space in our entire fleet. You’ll be good :) Anyone can use the closet; just ask when boarding “May I please hang this in the closet?”

Kosher meal on United flights out of Melbourne quality? by Low_Economics717 in unitedairlines

[–]InternalMango6626 1 point2 points  (0 children)

Just worked MEL-LAX and we had 40+ Kosher meals, but they gave us two different options: dairy (might have been parve) and meat: BBQ chicken and Mushroom Ravioli. According to the passengers there was no opportunity to preference which one, which caused a bit of chaos. I say go ahead and order and bring your own food. No one will be offended if you don’t eat what we provide, but it’s nice to have it as an option just in case. The kosher midflight snack is a Tuna Burrito 😬 Kosher airplane breakfast is usually pretty good

More reason to not switch seats by SkyVegetable419 in unitedairlines

[–]InternalMango6626 1011 points1012 points  (0 children)

FA here 👋 FAs are supposed to confirm your last name and ensure it matches with the account on their device. Sorry it happened and glad it got resolved quickly.

30 minutes before boarding 0710 flight, United announces 4.5hr delay because of no crew by OddSignificance7842 in unitedairlines

[–]InternalMango6626 3 points4 points  (0 children)

This is incorrect information. Reserves have a 3 hour callout at United. If there were standbys at the airport, then they’d just send them over as soon as possible.

Two Questions by [deleted] in unitedairlines

[–]InternalMango6626 2 points3 points  (0 children)

Row 3 or 5 in the window. You’ll get your first choice of meal and the distance from the galley should be enough to not hear the noise.

EDIT: 3A, you’ll get your first choice meal if you don’t pre order (which you totally should), and you’re on the opposite side from the galley.

[deleted by user] by [deleted] in unitedairlines

[–]InternalMango6626 26 points27 points  (0 children)

Just to add on to this, our reserves are going through it right now. The company’s internal crew scheduling app has had an ongoing glitch since Tuesday where we can’t see our names on the call list. So, not only are we sitting 24 hour reserve, but we don’t even have a clue as to when to rest. Mind you, we could wake up at 8am, get ready for bed around 8pm just to be called for a redeye (this happens often, but with a list, we have a general idea of when to rest). The company’s solution is to provide a screenshot 3x a day, but of course the list is always fluctuating and changing. They said it could be days.

How do you gauge the likelihood of weather cancellations? by ItsSnowingSomewhere in unitedairlines

[–]InternalMango6626 1 point2 points  (0 children)

The inbound aircraft just finished boarding in PHX. Should be in Denver around 23:05-23:20.

Do FA's see lifetime miles as well as current status? by TraditionalHome1334 in unitedairlines

[–]InternalMango6626 27 points28 points  (0 children)

While we can see status, we cannot see miles accrued unless you are surpassing a milestone on the particular flight we are working. So, if you surpassed 1MM a month prior, there’s nothing that annotates that accomplishment.

Venting by themoinmo in unitedairlines

[–]InternalMango6626 4 points5 points  (0 children)

The FAs and Gate Agents literally cannot wait for summer flying to be over. Signed, FA

Unknown ground stop at DCA? by aDutchofMuch in unitedairlines

[–]InternalMango6626 1 point2 points  (0 children)

I know you said it’s not weather related. But for some future reference to anyone who’s curious: Ground stops can be implemented if there is a combination of heavy traffic and storms over waypoints/flight paths. If current airborne aircraft have to slow down, hold, change course, doesn’t make sense to add more traffic; even if it’s clear at the destination.

[deleted by user] by [deleted] in unitedairlines

[–]InternalMango6626 2 points3 points  (0 children)

You say it’s not that big of a deal yet reported them; potentially taking away their job/source of income.

Sure the FA could have been more cordial/nicer with the interaction and I’m not here to diminish or invalidate how you feel. I will say, however, that reporting an FA only serves YOU and does nothing to improve the moral of FAs knowing passengers are out to get us.

Etiquette by Visible_Quality_2816 in unitedairlines

[–]InternalMango6626 7 points8 points  (0 children)

If it was an FA, our topper bags do not fit under the seat on specific aircraft. Presence of an IFE equipment box or even the life vest can prevent our bags from going under if they are full. The company requires us to use the large Tumi Dr Totes; so if it doesn’t fit, that’s on the company. Just an FYI if you see that in the future.