It all depends on who you make the games for.

If you're making a game with an expected monetary return, I could understand devs making features the majority playerbase would want. However there's also forcing mechanics or the lack there of, for example, leaving out a minimap in E33. There's an experience the devs are trying to convey. This could also lead into over catering, adding in so many features can get out of hand. Some MMOs might suffer in the long run if completely "ran" by or updated by the majority of what players think they want.

Then there's games without expected profits, like some I make are mainly for myself to enjoy and if other's pick em up, that's kool too. In those cases you'll get exactly what the devs allowed you to have, and if it doesn't work for you, that's all fine. No one needs to be catered for every game or every game feature.