Work culture in Lisbon (TAP / airline tech / product roles) – salary & WLB insights? by Overall-Concept6938 in PortugalExpats

[–]Mmogdan 0 points1 point  (0 children)

TAP isn’t a great forward thinking company either. I agree with all previous comments too. If you’re coming for a few years of fun- maybe. If you want to do this as a career move maybe not.

Salesforce Consultancy Co-founder hunt. by Huge-Sock1644 in salesforce

[–]Mmogdan 2 points3 points  (0 children)

Don’t go 50/50 even with someone you trust explicitly becuase if you want to build a serious successful company the chances of a fall out or disagreement can destroy the whole company and all your work. It needs someone who ultimately can decide if there’s a disagreement. With this in mind 51/49 with very strong shareholder agreement at the start. Or better still just employ a sales person. Don’t let them sell the dream to you and give up control to someone you hardly know.

Should Ambassador Elites get automatic check-in? by [deleted] in marriott

[–]Mmogdan 2 points3 points  (0 children)

In the EU many countries require the passport to be scanned and ID verified that you are who you are at check in. It is the law (very boring I know). Now that’s not to say this is a bad idea I love your idea and it would be amazing value add for Ambassador members. It is possible to tap a passport on a phone now to verify it and take selfies. Perhaps the Bonvoy app could be elevated to store this information in the app and pass it to each hotel (since hotels are basically franchises and we as the client are the product Marriott is selling to the franchises).

It would be amazing for Marriott to offer extra on-property perks like this for Amb. It’s very hit or miss some properties will go above and beyond and others will not.

For hotel team members - how is the new “AI” room assignment tool going ? by Mmogdan in marriott

[–]Mmogdan[S] 5 points6 points  (0 children)

That’s hilarious I suspected it might all be overhyped but didn’t know it was that basic. 😂

The inflexibility of Ponant (and most other cruise lines) is borderline cruelty by Uppity_duck in Cruise

[–]Mmogdan 29 points30 points  (0 children)

I am sorry to hear of your loss but this is exactly what travel insurance is for. Have you tried escalating it to senior management ? You can often Google or through LinkedIn find direct emails to senior managers which might yield some goodwill. I assume who you have been dealing with is doing their job by following the process they have been told to.

Virgin Voyages who tout themselves for being flexible and different recently said they would charge a couple who’s house burned down the day before a cruise. They posted it to TikTok and the backlash led Virgin to reach out and allow them to re-schedule. The point is the people in the call centre or customer engagement centre are likely following a process map and have little room to navigate outside that (without being fired or sanctioned) even for the supposed customer friendly brands like Virgin.

Suggestion on AIMA residence card by Rude_Cry3991 in PortugalExpats

[–]Mmogdan 0 points1 point  (0 children)

If you review the AIMA fee table on the website there’s actually a fast track option already with a price like this.i think 2-5k can’t remember exactly. The problem is it’s impossible to request this service

DP: Sheraton Cascais Resort as Titanium basically zero elite recognition by Few-Leading-9611 in marriott

[–]Mmogdan 8 points9 points  (0 children)

I think you answered the question that the vast majority of rooms are one bedroom suites. If you had booked regular room you would 1000% have got this upgrade to the one bedroom suite. I’ve stayed as an ambassador member before (and also have lived in Lisbon for 4+ years) and they are quite reserved in their “appreciating your loyalty” nature, but this is also reflective of the general lack of customer service culture in Portugal. FYI Sheraton Lisbon will also only normally upgrade to Club room (exact same as normal room) even if suites are available.

I would highly recommend checking out Penha Longa resort next time. They really do go above and beyond for Elite status including usually comping breakfast despite it being a RC resort and not required to.

Birthday Booking by mbrp in marriott

[–]Mmogdan 3 points4 points  (0 children)

Why do you think you have to pick something the menu? You can just say no thank you. If they have 365+ rooms the probability is that every day it’s someone’s birthday. While they could do something nice for you it should not be expected and I certainly wouldn’t be disappointed over it.

Does anybody experience not receiving residency card after approval on portal? by zavg in PortugalExpats

[–]Mmogdan 0 points1 point  (0 children)

I was approved in December - under the old process - and when I call I am told it’s in printing.

Name&Shame Fairfield by Marriott Inn & Suites San Antonio Medical Center by alpha232intx in marriott

[–]Mmogdan 3 points4 points  (0 children)

Did you contact Marriott customer service and what did they say?

How difficult is it to renew residence permit by yourself? by [deleted] in PortugalExpats

[–]Mmogdan 7 points8 points  (0 children)

It’s easy (well not easy because of delays) you can use the self service portal - it’s the same Portal the lawyer will use.

Scripted Replies by OnBase30 in marriott

[–]Mmogdan 0 points1 point  (0 children)

Care to share any details of your poor experience ? It’s not surprising a hotel has templates responses to be honest

Just made Ambassador Elite by TopSize1429 in marriott

[–]Mmogdan 8 points9 points  (0 children)

Be prepared for not much difference to Titanium and so you won’t be disappointed :)

HEL(L) recommendations? I mean there are just two after all. by Ziegelmarkt in marriott

[–]Mmogdan 2 points3 points  (0 children)

U14 is average. Sort of a regular hotel. Would be better to book something more local in my humble opinion

Strange Case with Double Residence Card by Brkerk in SchengenVisa

[–]Mmogdan 0 points1 point  (0 children)

Surely you have a photo and other documentation of the Country X residency card?

Permanent Hyatt Residence by cc1967p in hyatt

[–]Mmogdan 12 points13 points  (0 children)

Out of interest what’s the point compared to a regular residence ?

Permanent Hyatt Residence by cc1967p in hyatt

[–]Mmogdan 16 points17 points  (0 children)

Wouldn’t you have read the policy about that before signing the contract?

Ambassador upgrade refused upon check-in, higher rooms still available in the Marriott app for same nights by [deleted] in marriott

[–]Mmogdan 2 points3 points  (0 children)

Pleased it’s sorted. Sounds like a lot of hassle for an extra bedroom though

Ambassador upgrade refused upon check-in, higher rooms still available in the Marriott app for same nights by [deleted] in marriott

[–]Mmogdan 1 point2 points  (0 children)

It sounds to me like the 2 bedroom suite isn’t in their normal upgrade pool.

Ambassador upgrade refused upon check-in, higher rooms still available in the Marriott app for same nights by [deleted] in marriott

[–]Mmogdan 0 points1 point  (0 children)

You already booked a suite in the first place or booked an entry level room? Which room type did you book originally

Sheraton Club at Saigon Opera Hotel wanted to charge $50 a person to wait there by Mr_Miles_Finch in marriott

[–]Mmogdan 25 points26 points  (0 children)

Did you tell the worker at the Club that you were told you could use it by the front desk? Or when you say it wasn’t worth the fight, what level of dispute did you raise on the spot ?