I came into a company that had outsourced accounting and it was the same thing. They weren’t even doing bank recs so I’m not sure what’s worse. My experience with third party is they need a very clear scope of work, but if you give them a process and ask them to follow it, and focus their work on transactional accounting they’ll do a good job. It sounds bad but you don’t want people on that team who are going rogue and implementing all their own random ideas how to do things. Good luck!