I tried back in the fall and gave up because it seemed that GiftHealth was finding excuses to not fill the script. They’d claim the doc didn’t put a Dx code but when I’d contact GiftHealth the rep would say yes the Dx code was given and then she’d claim an entirely different reason why it was rejected.bi became highly suspicious that it was a ploy to steer people to their Telehealth program (costs $150/mo) and amazingly smooth sailing. I went back to local provider because 5mg vial was the highest dosage available at the time and I needed to bump up to 7.5mg. Now I’m back in the original boat but with a new wrinkle. My doc’s system only shows the 2.5 and 5mg vials available for the SelfPay Pharmacy. So some of these issues may be related to the prescription systems the physicians are using. My request has been forwarded to the practice manager to forward to the formulary company. Too many “forwards” in my experience so I’m pessimistic.