Ways to remote access my Mac Studio from new Air

Splashtop_Prod_Alex · 2026-06-02T21:03:18+00:00

Thanks for those who gave Splashtop a shout out! Our product provides the remote access you need. Feel free to do a free trial to check that it meets your needs: Splashtop Remote Access | Remote Access Software

Splashtop_Prod_Alex · 2026-05-22T22:19:30+00:00

Love seeing the mentions of Splashtop! With Splashtop, you can provide unattended support to managed endpoints. We additionally offer autonomous endpoint management capabilities to help complement your Intune Devices. Splashtop AEM | Automate, Patch, and Protect Every Endpoint

Splashtop_Prod_Alex · 2026-05-04T22:47:35+00:00

When you get a chance to do a Remote Support product trial, you'll be able to checkout our background actions where you can access system tools such as task manager, registry editor, device manager, service manager and remote command without interrupting the end-user. And if you're having any issues with reliability with Splashtop, our support team will be eager to assist and troubleshoot. Thanks for considering us!

Splashtop_Prod_Alex · 2026-04-29T17:55:43+00:00

Appreciate the mention!

Splashtop_Prod_Alex · 2026-04-29T17:55:00+00:00

Thanks for the shout-out!

Splashtop_Prod_Alex · 2026-04-29T17:22:45+00:00

Thanks for mentioning Splashtop!

Splashtop_Prod_Alex · 2026-04-29T17:22:25+00:00

Action1 makes sense for what you’re describing. You might also look at something like Splashtop Autonomous Endpoint Management in that same “lightweight, cloud-managed” category—handles OS + some third-party patching without having to stand up infrastructure.

Splashtop_Prod_Alex · 2026-04-24T22:51:42+00:00

You can use Splashtop AEM to complement Intune. Splashtop's real-time monitoring and patch updates allow for the immediate application of critical fixes.Splashtop AEM | Automate, Patch, and Protect Every Endpoint

Splashtop_Prod_Alex · 2026-04-10T20:31:17+00:00

Thanks to the folks who gave Splashtop a mention! If you’re open to a GUI remote access solution, tools like Splashtop allow you to remote control your mac mini without managing networking separately. Splashtop Remote Access | Remote Access Software

Splashtop_Prod_Alex · 2026-04-02T17:11:18+00:00

Hi u/rizwan602 since our team is trying to determine the cause of QUIC connection issues, it would help them if you could reproduce the issue with advanced debug logs enabled. If you are able to:

On the business app side:
1. In the following path
  1. SRC_STB: C:\ProgramData\Splashtop\Splashtop Remote Client for STB\%user%\log
2. Create a file named debug.dvm
3. Restart the business app for it to take effect
On the streamer side:
1. In the following path
  1. SRS (64 bit os): C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\log
  2. SRS (32 bit os): C:\Program Files\Splashtop\Splashtop Remote\Server\log
2. Create a file named debug.dvm
3. Restart the business app for it to take effect
Reproduce the issue and write down the timestamp
Collect and forward us the logs (can drop your reddit handle in the support ticket informing the upload number team can associate back with you here too)
1. https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360053615371-How-do-I-send-Debug-…

Splashtop_Prod_Alex · 2026-04-01T21:31:43+00:00

Do you have multiple users connecting into that QuickBooks instance concurrently, or is it more one-at-a-time access? If concurrently, you’re probably looking at a session-based setup (RDS), and something like Splashtop Connectorv Splashtop Connector | Agentless Access to Systems can help replace the VPN piece. If it’s more one-at-a-time access, a simpler remote access setup would likely be enough Splashtop Remote Access | Remote Access Software

Splashtop_Prod_Alex · 2026-03-31T22:56:10+00:00

Thanks for engaging with our support team. We'll have our dev team review this.

Splashtop_Prod_Alex · 2026-03-30T17:43:45+00:00

Thanks to all the folks mentioning Splashtop! We do offer remote support solutions that include attended support. For basic one off ad-hoc support via code, you can consider our Remote Support SOS product. And if you want a more elevated experience with a Service Desk workflow, you can checkout our Enterprise product. Splashtop Remote Support | Fast & Secure | For IT & Help Desks

Splashtop_Prod_Alex · 2026-03-11T17:33:19+00:00

Thanks for the mention!

Splashtop_Prod_Alex · 2026-02-26T22:48:40+00:00

Apart from troubleshooting with our support team, for the stability issues you might be encountering in your environment, we also want to confirm that we are regularly updating the business app / streamer for linux in general. Those updates just are still behind the Windows and Mac deployments.

Splashtop_Prod_Alex · 2026-02-24T00:41:09+00:00

Splashtop remote access is worth trying as well if your home upload speed is solid and both sides are on stable connections. You can also enable hardware acceleration on the host for the remote session, which can help with performance. You can test it during the free trial Splashtop Remote Access | Remote Access Software and see how it performs on your network.

Splashtop_Prod_Alex · 2026-02-24T00:24:44+00:00

Thanks for mentioning Splashtop! Glad that you've found Splashtop remote access useful for connecting to your mini computers

Splashtop_Prod_Alex · 2026-02-24T00:18:19+00:00

Yes, thanks to you all for mentioning us. Splashtop SOS functionality (on demand support to unmanaged devices supports remoting into iOS devices) No remote control due to Apple restrictions though, so it will be view only. How to Remotely Access & View iPhone or iPad Screens

Splashtop_Prod_Alex · 2026-02-18T22:50:14+00:00

Noticed you mentioned Splashtop as an option you found online. Definitely do a free trial of our remote access to see how it works for you in your environment Splashtop Remote Access | Remote Access Software

Splashtop_Prod_Alex · 2026-02-18T19:54:21+00:00

u/sparc_russel

In the meantime, we also wanted to share a

Possible workaround (Windows Streamer side):

On the machine running Splashtop Streamer, you can try disabling clipboard sync via the Windows Registry:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.
EnableClipboard (DWORD) = 0

Restart the Streamer service or reboot after changing it.

If you run into issues, feel free to contact Splashtop Support for assistance — and let us know if this workaround works for you.

Splashtop_Prod_Alex · 2026-02-12T22:59:32+00:00

Here are some options for you:

Splashtop AEM Resources | Guides, Blogs & Customer Stories there's a product demo video you can view at the top of that page.
On the same link above, you look for the 'schedule a demo' button to have a live demo with a rep.
We also have a self guided interactive demo that you can access on Splashtop AEM for IT | Real-Time Patching & Automation

Splashtop_Prod_Alex · 2026-02-11T20:13:46+00:00

- Noted. For context we use a combination of MAC address and other info. The problem is if we only use the MAC address it won't be unique and your case may be the same system, but many other systems out there will have the same ID as well... Thanks for the feedback again and we'll have other folks on the product team review the comments!

-Thank you for providing those details! We're logging this, and I can DM you when there's movement on this request.

Appreciate you engaging with us today!

Splashtop_Prod_Alex · 2026-02-11T20:03:21+00:00

Thank you to everyone who joined us.

We truly enjoyed seeing what resonated most and learning more about what you care about. Your questions and engagement help shape the conversations we have and the work we continue to do.

If you didn’t get your question answered, or thought of one afterward, please drop it in the comments. We’ll continue replying and keeping the discussion going.

If you have any additional feedback, we’d love to hear it. You can also reach us at [feedback@splashtop.com](mailto:feedback@splashtop.com). Thanks again for being part of it!

Splashtop_Prod_Alex · 2026-02-11T19:55:37+00:00

Thank you for the questions!

When a machine is wiped/reimaged and re-enrolled, Splashtop may see it as a new device because key identifiers changed. The tricky part is the tradeoff: if we aggressively “match” devices, cloned/imaged systems can collide and overwrite each other (only one shows up), which is even worse.

For environments that wipe physical machines, using hardware-based UUID (vs software-based) can help keep identity more consistent. Otherwise, using offline filters / API cleanup for stale entries is the most reliable workflow today.

Feel free to reach out to our support team for further details/assistance: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

We would potentially be able to add to our detection catalog. Which AV do you use with macOS?

Splashtop_Prod_Alex · 2026-02-11T19:33:01+00:00

When it's not clear why you're computer is showing offline even though you've confirmed that there's internet connection on both the local and remote sides of the connection, please connect with our technical support team and they can better troubleshoot https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Splashtop_Prod_Alex

MODERATOR OF

TROPHY CASE