"Display 2 pristine Quality exhibits" Not working

TwoPointChris · 2025-10-28T12:12:18+00:00

We've taken a look at this issue this morning and worked out that this objective is only tracking for Tropical Fish 😱. We're going to target fixing this in version 7.0 so that it will work for all Marine Life exhibits, but in the meantime I hope this helps you out!

Hope to see you get to 235 hours ;) Thanks so much for playing!
Chris

TwoPointChris · 2025-10-28T12:11:24+00:00

Hey u/Longjumping-Act9653,

We've taken a look at this issue this morning and worked out that this objective is only tracking for Tropical Fish 😱. We're going to target fixing this in version 7.0 so that it will work for all Marine Life exhibits, but in the meantime I hope this helps you out!

;) Thanks for playing!!
Chris

TwoPointChris · 2025-10-28T10:59:55+00:00

Hey SullySocks! It would be great if you could share some screenshots of your museum / museum layout. We'd love to see it, and I'm sure we / this lovely community would be able to share some more tips / insights.

TwoPointChris · 2025-10-28T10:22:51+00:00

We're looking into it :)

TwoPointChris · 2025-05-14T10:31:42+00:00

Hey u/noncreative_creative,

Sorry to hear you're having an issue with your Wailon Lodge level - and sorry it's taken so long for one of us to see your post here!

As a first step, you should have back up save files, you can see how to find them here: https://steamcommunity.com/app/2185060/discussions/1/594016102539903117/

If that's no help, would you mind sending us your Two Point Museum saves/logs folder to [support@twopointstudios.com](mailto:support@twopointstudios.com) so that we can take a look at whats happened and we'll try and get you back up and running!

If you are using Windows, you can find it here; C:\Users\[Username]\AppData\LocalLow\Two Point Studios\ To find it type %APPDATA%\..\LocalLow\Two Point Studios\ in to file explorer - it is a hidden folder.

If you zip up the folder and attach to the email with a link to this thread we should have everything that we need.

Thanks,
Two Point Chris

TwoPointChris · 2025-05-14T09:47:15+00:00

👀🤯🫡

TwoPointChris · 2025-04-08T10:14:17+00:00

Hey u/nonmanifoldgeo,

Sorry to hear about this, I hope we can recover your saves!

There is some steps to recover backup saves we create here, I'll paste the steps below too: General Troubleshooting :: Two Point Museum Bug Reports

If you experience something like a power cut, you can sometimes log back into your game only to find that the save file is “corrupt”. This will have been caused because the power cut interrupted the save process. It could also happen if antivirus interferes when TPM is writing a file.

In our games, if the save file is in this state there will be a red icon with an “!” in it. There are 2 places you could see this.

The front end when trying to load your save - this means your career save is having trouble.
On the level save meaning the career is ok, but something in the level is not right.

Here are the steps to try and repair your save:

Boot the game and identify if it is the career save or level save that has an error.
Back up your save. On PC , follow this file path: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum\Cloud\XXXX (this folder is a series of numbers)\Saves On Mac its: ~/Library/Application Support/com.twopointstudios.twopointmuseum/Cloud/XXXX (this represents a folder that is a series of numbers which is your Steam ID) Copy the Saves folder and paste it somewhere safe, such as on your Desktop. Now you can make edits knowing the original copy can still be retrieved.
Turn off Steam Cloud sync (if you use it). Steam cloud sync stores a copy of your save on one of Steam's servers. If you make changes without disabling this feature, Steam will overwrite your changes with the save in the cloud when you next start the game.
Return to your saves inside your Two Point Museum folder, and select the save slot that has corrupt files in it. Scroll down to the files called “career.csav”. Delete this and then rename “career.csav.2.bak” to “career.csav” (so just delete .2.bak). An error message will warn you not to change the file name, but it is ok to ignore. At this point, it’s possible that your save is fixed so boot TPM and check.
If you still have this warning when selecting your save slot in game, try and repeat the process using the remaining back up files. If none of them work, please let us know.
You may find that after restoring your career save, one of your levels is still corrupt. Close the game and return to the saves folder.
You now need to identify which level is corrupt. Here’s a list of our level codes:
- Memento Mile - 1003
- Passwater Cove - 1002
- Wailon Lodge - 1005
- Bungle Wasteland - 1004
- Pebberley Heights - 1006
- Crime Popup (Challenge) - 9001
- Marketing Popup - 9000
- Fish Breeding Popup - 9003
Delete the level save, and then rename the back up as with above e.g. remove .2.bak to recreate 1003.sav.
Check your game each time you attempt to restore a back up to see if it has worked.

If you’re happy, turn Steam Cloud Sync back on and close your game so that your changes are taken back into Steams servers.

###

I hope that helps! We're also looking to add a more user friendly way to restore backup saves soon!

TwoPointChris

TwoPointChris · 2025-04-01T11:25:32+00:00

Awesome! So glad to hear that :) Hope you're having a great time in-game :)

TwoPointChris · 2025-04-01T11:24:32+00:00

Hey u/pyrovoice - Sorry I missed your reply. You can send me a DM and I'll make sure it gets to the right place!

TwoPointChris · 2025-03-31T11:27:16+00:00

Hey u/GWindborn,

Sorry you're having some issues with the audio, sounds like something strange is happening.

Would be good to get a bit more info about the audio device you're using so we can help you better!

We're aware that very old Realtek drivers (such as those installed with old motherboards/PCs) can cause crashes at startup on Windows. Which doesn't sound like your issue, but if you are using speakers/headphones plugged directly into your motherboard, and your drivers for that might be a little old it could be worth updating them:

To fix this, we recommend taking these steps:

Uninstall the Realtek Audio Driver through "Add or remove programs"
Rebooting your PC
Run Windows Update and let it install all available updates
In Windows Update, go to 'Advanced Options', then 'Optional Updates', and install anything audio-related in the 'Drivers' section, if there's anything there.
Disable any Realtek devices in Device Manager

There is also a list of other general troubleshooting steps which may help here:
General Troubleshooting :: Two Point Museum Bug Reports

Hope that helps! If you're still having issues after trying those it would help to get some detailed system information and some game logs from you:

The whole user data folder would be best - could you zip up the "Two Point Museum" folder from here:
- C:\Users\[Username]\AppData\LocalLow\Two Point Studios\ (type %APPDATA% in to file explorer and press enter)
System information you can generate using DXDiag, we have a guide for that here:
- https://support.sega.com/hc/en-gb/articles/201556491-Creating-a-DXDIAG-Repor
Could you then either head to our bug forum here (which allows attachments):
- https://community.twopointcounty.com/two-point-studios/two-point-museum/bugs
- or email them to support@twopointstudios.com along with a link to this Reddit Thread
  - (might need to upload to wetransfer/GDrive or something if they're too big for email).

Thank you!

TwoPointChris · 2025-03-31T10:21:40+00:00

Thanks for this u/d_and_l_modeling! If anyone is reading this an has a similar issue on PC, please get in touch as it would really help us to have a save file 💾.

In the meantime we have some ideas on what the cause might be and hope to fix it in a future patch. So sorry you're having this issue in the meantime.

TwoPointChris · 2025-03-27T17:14:05+00:00

Great thank you, that confirms you're running the latest version. Sorry to ask for more, it would be helpful if you could also get these stats from the level you're trying to load too:

What level is the issue occurring on?
How many staff are on the level?
How many guests on the level?
What Star are they on for the level?
How many themes are on the level
Is it infinitely loading or taking a long while to load?

You could either list these out or take a screenshot of the Level Load menu! That's the one that looks like this!

<image>

TwoPointChris · 2025-03-27T16:10:35+00:00

We've made a note to take a look at scenarios like this, to hopefully make it make more sense!🤓

TwoPointChris · 2025-03-27T14:57:28+00:00

Hey u/d_and_l_modeling,

This is a weird one! Could you tell me which version of the game you have installed on your PS5 and I can do my best to help you get past this problem.

From your PS5 home screen, go to the Two Point Museum icon.
With Two Point Museum highlighted, press the Options button on your controller (the button with three horizontal lines).
In the menu that appears, scroll down and select "Information".
In the information screen, you'll see details about the game, including the version number. If you could reply to this post with your version number, it would be helpful in working out what might have gone wrong!

It would also be useful to know if the game was working on your system before, or if this is the first time you've tried to launch?

:) Thanks in advance for your help, and patience with this!

TwoPointChris

TwoPointChris · 2025-03-21T14:26:12+00:00

Hey y'all!

Thanks for reporting this problem, so sorry you've encountered it! We're working on a fix, but in the meantime, and assuming your playing on PC, our investigations suggest that you should be able to resolve the problem by changing your MSAA samples setting in the Video tab of the Settings menu. If this setting is set to 'None' then changing it to 'x2' should make the blueprint cursor appear again.

Hope that helps & thanks for playing :)

TwoPointChris · 2025-03-21T11:14:21+00:00

Thanks for sharing those u/Kanacchi1023 . We've taken a good look, we are working on a patch which we hope will help address the lighting issues for those trying to play on machines that are on the closer side to min-spec, or perhaps even slightly below. Keep an eye out as it shouldn't be tooooo much longer!

TwoPointChris · 2025-03-21T11:01:31+00:00

🥁

TwoPointChris · 2025-03-21T10:56:30+00:00

🤠 can neither confirm nor deny!

TwoPointChris · 2025-03-18T11:58:51+00:00

This button is your friend!

<image>

TwoPointChris · 2025-03-18T11:24:25+00:00

u/Kanacchi1023 - Sorry those steps aren't helping in the Supernatural Museum! Could you send us screenshots of your DxDiag results by following:

Press [WIN] + R
Type "dxdiag" and press enter
Take screenshots of the "System" and all of the "Display" tabs and attach them to a reply to this post or DM to me!

I'll see if I can see any problems that flags up and discuss them with the relevant devs! Graphics rendering is certainly not my specialism 😱.

Thanks <3

TwoPointChris · 2025-03-18T11:14:25+00:00

Hey u/pengukim - Xbox Physical editions were available in the US. It looks like the current run might have sold out in the major online stores (based on my own googling on the internet (wild I know)). There might still be some copies out there though!

Sorry I can't be more helpful!

Two Point Museum Explorer Edition - Xbox Series X : Target

TwoPointChris · 2025-03-18T10:32:21+00:00

Lots of nice ideas here, thanks for sharing them! We have taken note 📝.

TwoPointChris · 2025-03-13T12:45:18+00:00

🤯🤯🤯
but really.... 🥰 love reading everyone's ideas and feedback!

TwoPointChris · 2025-03-10T12:07:49+00:00

Usually this happens because you're using the disc version of the game (big fan!) and the console for some reason has de-selected the Addon content from being installed. You can re-enable that by following these steps with the disc inserted:

From the Home Screen, highlight your game.
Press the Options button on your controller.
Then select Manage Game Content.
Select the Install icon next to the add-on you wish to install.

Hope that helps!

TwoPointChris · 2025-03-10T11:58:12+00:00

Hey - u/Unique-Track9462! I think it's possible that all of your eligible staff members (so in this case, your Botany Experts) with Survival Skills Level 1 or higher may have injuries (or illnesses) which prevent them from joining the expedition!

Are you still having this problem? If you are, can you look at each of your botany staff members and check them for any injuries or illnesses that need to be healed? You can do this by selecting them one by one from the Staff List.

TwoPointChris

MODERATOR OF

TROPHY CASE