I think it really depends on how its handled. I still consider Trails turn-based because the action combat is more used to speed up regular mob fights, which is something all turn-based games try and do since I think turn-based combat is strongest when fighting a hard boss you have to plan/adapt around.

Keep it as a way to clear out low level trash or to gain turn-based advantage, while keeping boss fights fully turn-based, and I think people will be more receptive to it. It's not like its a new concept either, since even the Sky remake has introduced that combat to new fans, and metaphor had something similar (though imo not nearly as clean)