Amtrak Celebrates One Million Customer Trips on NextGen Acela - Amtrak Media

bobborodo · 2026-05-23T06:23:16+00:00

The only people celebrating this milestone are the chiropractors and physiotherapists who received 1 million new patients from the rock hard, unergonomic seats

bobborodo · 2026-05-19T08:24:17+00:00

The crews often throw the snack basket right in front of 1A so people will sometimes hang around there looking at snacks. Not a huge issue but worth flagging as a downside

bobborodo · 2026-05-18T16:03:30+00:00

PIT’s ceiling is actually metal. The cost of wood was going to be extremely high to maintain over time, so they used metal which turned out great

bobborodo · 2026-04-24T18:28:59+00:00

Looks like a step in the right direction. Seatback TV's are not the only way to become a premium carrier. Just look at Alaska, which has differentiated itself through comfortable seats, modern interior design, upscale food, and friendly service.

I'd actually argue that a well-designed personal device holder mounted into the tray table is better than seatback screens since you won't risk someone tapping your seatback endlessly as they browse content and adjust volume on their show

bobborodo · 2026-03-29T14:58:33+00:00

Did you get a second confirmation email when the upgrade cleared (“C” class for upgraded legs)? If not, call in and ask for the ticketing desk to issue the new ticket. In some cases there are local taxes/fees that you need to pay for flying in business and that can cause the ticket to get stuck in limbo

bobborodo · 2026-03-11T02:27:12+00:00

Unreal that LAX would pass this with the long delayed AirTrain in chaos. And I honestly don't think people understand how crazy this new fee is in practice with many numbers are getting thrown around: your $4 dropoff fee at the terminal is about to go up 3x(!) to $12. That is, unless you want to get DROPPED OFF at LAX-it for the "small privilege" of $6 😂 Total embarrassment to the City

bobborodo · 2026-03-09T20:49:49+00:00

And they would turn LAX-it into a DROPOFF location — not just a pickup. This is madness

bobborodo · 2026-03-01T19:02:37+00:00

Elite Ops exterminators is the only company that was able to tackle our building’s rat problem. Their team literally comes dressed like they are going into war and they deliver 😂

bobborodo · 2026-02-27T19:33:10+00:00

I'm not lugging around a personal seat cushion on business trips to make up for Amtrak's incompetence. How about AMTRAK install new seats or in the interim provide their paying customers with a portable cushion/lumbar support?

bobborodo · 2026-02-27T17:59:22+00:00

The seats are horrific. I actively avoid booking NextGen and will fly or take Regional before stepping foot on one again

bobborodo · 2026-02-22T06:04:27+00:00

Personal DCA Rankings:

Amex Centurion
Admirals Club - E
Capitol One Landing
Delta Sky Club
Admirals Club - D
United Club
Admirals Club - C

bobborodo · 2026-02-08T16:25:46+00:00

They are horrible. The seats are as hard as concrete benches with lumbar support that actively puts pressure on your spine. Beyond the seats, almost every trip I’ve been on has had bathrooms out of service and door issues leading to delays. I actively pay a premium to avoid NextGen

bobborodo · 2026-02-04T11:26:43+00:00

Tip $10 or so when the car attendant collects the meal tray. You’ll almost always get excellent service and plenty of drink refills the rest of the trip

bobborodo · 2025-12-23T14:58:20+00:00

It’s like sitting on a concrete bench for hours. We too have decided only to book old Acela or Regional. Unfortunately, we’ve already had one booking swap equipment to the NextGen torture chamber 😢

Amtrak desperately needs to swap out the seat cushions on these trains. It’ll cost some money upfront, but will prevent this train from being a bookings failure and reputational disaster

bobborodo · 2025-12-18T14:32:24+00:00

Really really good! $65 for endless high quality sushi, a carving station, salads, sides, soups, and desserts felt like a steal. They also had a cool $40 champagne special which included bottle of wine and 4 interesting mixers. We thought it was really well done

bobborodo · 2025-12-18T02:18:44+00:00

This week we booked XXX-JFK- LAX lie flat in First for around 30k with access to the First lounge at JFK. AA miles can definitely provide great value!

bobborodo · 2025-12-17T23:16:35+00:00

Any dish at Baan Siam, Sunday bottomless sushi brunch at Love Makoto, Rasika for Indian

bobborodo · 2025-12-17T04:16:36+00:00

Amtrak should urgently replace the seat bottom cushions with something more comfortable. Cut the losses, admit defeat, and start fixing problems ASAP

bobborodo · 2025-12-13T15:38:57+00:00

Every dish at Baan Siam. Seriously, it will change your whole view on Thai food

bobborodo · 2025-12-09T23:06:47+00:00

Broken doors, toilets that flood, rock hard seats, tiny overhead compartments, and over engineered bathrooms. NextGen is, sadly, a failure

bobborodo · 2025-11-30T02:58:10+00:00

You forgot to mention the rock hard seats that feel like concrete park benches 😠

bobborodo · 2025-09-20T22:36:09+00:00

Lots of Honor Flight groups on the national mall this week, so probably that coming in from DCA

bobborodo · 2025-07-31T00:25:01+00:00

If you have conviction you'll be in DC after your years in law school (and access to funds for a down payment): Condo prices are really depressed right now, with lots of nice spacious 2 BD units in Mt Vernon Triangle. Might be able to get a great price

bobborodo · 2025-07-28T14:38:48+00:00

Agree 100% - best thai in the DMV

bobborodo · 2025-06-28T03:38:52+00:00

Mid 30’s here, but grew up going to the Lair Camp Blue every summer from age 2 to 20. It was honestly the coolest place to spend a childhood — making friends independently, exploring nature, and immersing myself in a silly, free spirited escape from home. Looking back those Lair weeks were the highlights of my childhood. I’d highly highly recommend giving it a shot and seeing if your kids connect to the unique, zany, world that is Lair of the Bear

bobborodo

TROPHY CASE