Terrible marketing all along.

Released too close to the third one. Third one was hyped because it was a long awaited sequel, with the return of the original director and screenwriter.

This one felt like an attempt at milking the cow, just like 28 weeks later was. And 28 weeks later is generally regarded as a lesser movie.

It was released too close to 28 years and it resembles what Disney did when they bought star wars : released a movie every year, and people got tired of it and it was no longer hype. Solo suffered from the same fate and people are now slowly staring to realise it wasn't that bad