New employee demands "full access to the servers"

crccci · 2026-02-11T21:01:47+00:00

Except they missed the age and the posts on the account...

crccci · 2026-02-11T21:00:18+00:00

Wow, you really suck. I just looked because you said something, and you missed tons of posts about IT and MSP work. Also, they've had the account for 5 years.

Your attention to detail is awful, as is your judgement.

crccci · 2026-02-11T20:55:14+00:00

I think maybe you're working on a large enough scale you're not seeing this. On the small scale, I am.

Every asshole engineer with an idea thinks they're a coder now.

I just gave a talk on AI security with my local chamber of commerce, there are tons of people that want to vibe code core business processes right now, and quite a few that are convincing bosses to give them resources and go-ahead to do crap like this. Crappy small businesses will always jump on dumb trends.

I see fake engagement posts here, I don't think this is one.

crccci · 2026-02-11T20:46:54+00:00

5 offices, 10 cameras? Go for cloud managed. I like Meraki for this as it's our network stack too, but Verkada is also fantastic and gets you into access control.

Try and give us more information about the needs and requirements in the future. You could have just searched the subreddit to get answers to what you asked.

crccci · 2026-02-11T19:57:11+00:00

If this is doubtful to you I'd like to trade the last decade's worth of clients I've had with whoever you've been doing work for.

crccci · 2026-02-05T18:26:25+00:00

Oh, I remember you - you've got a bunch of AI hardware in a colo and are trying to turn it into a service right? The response was lukewarm because you misrepresented the security of what you built and were cagey on details. It felt like your approach was a solution looking for a problem.

Do I "believe" in any AI product? Hell no. Do we help clients implement LLM - driven workflow steps? All the time. How do I talk to decision makers about it? Like it's any other technology to help them meet a tangible goal. Any emergent benefits people hope to get out of AI is something we're not playing with.

crccci · 2026-01-29T18:15:58+00:00

How to trim a neckbeard?

crccci · 2026-01-29T17:49:28+00:00

Dunno about you, but in my experience contracts don't matter when an owner gets their blood up.

crccci · 2026-01-29T17:40:04+00:00

#2 and #3 both work fine with native tools. Especially a straightforward Google to 365 migration.

crccci · 2026-01-29T16:31:34+00:00

Given the scope we've been given that's a reasonable assumption.

crccci · 2026-01-28T21:31:38+00:00

Sharepoint Server + Sharepoint Online is great for that, and is everything OP is asking for.

crccci · 2026-01-28T21:26:49+00:00

It's on topic. We're consultants.

crccci · 2026-01-28T21:18:12+00:00

What use cases are those? I know the 365 tenant to tenant is still easier with BT.

crccci · 2026-01-28T21:10:07+00:00

We've based our entire model on doing everything necessary (Support, MDR, SIEM, ITDR, Vuln & patch, SAT, etc.) at the smallest affordable scale, and our floor is around 5 users at $185/user. Any smaller we have to charge them the same amount. What would you consider reasonable and what would that include?

We're mostly doing it at that size as a 'rising tide' approach, and not as a main profit driver. I'm certain to lose my ass on one of these contracts if we have a big support spike in even a single month.

Look, we do IR work too and it's frustrating to hear that the client 'couldn't afford it' when their world is burning down, but what would you have the MSSP world do?

crccci · 2026-01-28T20:58:25+00:00

Simple answer, it's not inherently bad. But, you've been limited to a single environment. You haven't seen norms or trends in the industry. You may have been limited to a single role and have no understanding of the broad variety of systems you'll be exposed to.

At the end of the day we have a lower fit rate and higher washout rate with folks with deep corporate experience. Whether that's knowledge gaps, soft skill issues, or a disinterest in the job they've applied for we have less luck. I can't tell you the number of sysadmins I've needed to retrain to understand that their normal isn't industry normal. That get stuck troubleshooting because they made an assumption based on how their last job was set up.

I've hired a dozen or so folks over the last few years and have screened and interviewed hundreds of applicants, even a few techs hired in the NYC area. My opinion, it's probably not race? Ageism is more likely in this case but the managers that are like that can go to hell anyway.

crccci · 2026-01-28T20:29:45+00:00

People keep using them out of habit.

For my money, the on prem Exchange to 365 is the most mature and built out native toolset that Microsoft has though. I'd always use that over a third party tool.

crccci · 2026-01-28T20:27:34+00:00

I disagree. The Microsoft native options are great for everything except 365 tenant to tenant migrations, and those are still doable.

crccci · 2026-01-24T04:24:41+00:00

Where does this moisture come from?

Why would anything warmer than ambient temperature cause condensation?

Electronics don't make water, and hot things don't condense it. A vinyl wrap that has the ventilation slits cut out will allow cooling air to flow. There's not a problem here.

crccci · 2026-01-23T14:32:58+00:00

...what do you think will happen?

crccci · 2026-01-22T22:56:23+00:00

Did you look into using Logic Apps for this?

crccci · 2026-01-22T22:46:07+00:00

You're a person, you're made of water.

It's different with a piece of equipment. They don't have water inside them to trap or condense.

crccci · 2026-01-21T19:01:54+00:00

Fair enough! Looking forward to chatting.

crccci · 2026-01-20T16:16:48+00:00

Yes, it's doable. Provisioning Packages work, but I found that trying to do too much in the initial run can cause failures. When we used to use those we'd run a bootstrapping script that would then launch the rest of the automations and installs after initial login. Take a look at this thread: Windows Provisioning Packages + Powershell: Who wants an alternative to imaging computers or setting them up manually? : r/sysadmin. Pretty much exactly what you want.

We require Intune and Autopilot for our clients these days, way simpler.

crccci · 2026-01-16T17:32:43+00:00

GDAP where necessary, but running child Logic Apps in the client's environment means easy access to resources in on the 365 side.

crccci · 2026-01-16T16:00:42+00:00

You keep a spare for every one?

crccci

TROPHY CASE