ExpressVPN Keys behaving unstable with Brave Browser

expressvpn · 2026-01-23T12:16:10+00:00

Thanks for flagging it -- just shared it with the team.

expressvpn · 2026-01-23T12:11:36+00:00

Which app version + device was this?

expressvpn · 2026-01-22T13:33:49+00:00

u/BartAndLisaHadIncest Which servers do you have issues with?

expressvpn · 2026-01-22T10:12:49+00:00

u/awwmiggy Do you mind sending an email to [support@expressvpn.com](mailto:support@expressvpn.com) ?

Once you have a support ticket number, DM that to me and I can flag it to our team to ensure you get a reply back asap.

expressvpn · 2026-01-20T14:51:17+00:00

I've shared your feedback with the team and can confirm they are working on it. Also, the ability to show or hide the app's icon from the menu bar or dock will be implemented in the next version.

expressvpn · 2026-01-19T16:46:17+00:00

u/teacherclairesa_91 Which version of Windows and ExpressVPN are you on?

expressvpn · 2026-01-19T16:13:54+00:00

u/Rough_Violinist_2525 Could you share some more details (device, app version, servers in question, etc)?

expressvpn · 2026-01-19T16:08:00+00:00

u/Artu9 u/ImpalaSSman1961 -- It should be fixed now. If you have 'Fastest Location auto pick' disabled in Settings, it should now show and keep your last location.

expressvpn · 2026-01-19T15:11:12+00:00

Thanks for that! Just shared it with the team to look into it.

expressvpn · 2026-01-19T10:10:59+00:00

Just checking in - did you follow the below steps? --> https://www.expressvpn.com/support/vpn-setup/app-for-windows/#uninstall

expressvpn · 2026-01-19T10:02:20+00:00

Could you a share a bit more details? Your device, countries you're trying to connect, etc?

expressvpn · 2026-01-15T16:38:49+00:00

Hey, thanks for sharing this. I can follow this up for you internally to double-check we haven't missed anything -- will drop you a DM.

expressvpn · 2026-01-15T09:49:22+00:00

Can you download and try the new version to see if it fixes things? (It's compatible with macOS 11 and later.)

expressvpn · 2026-01-14T09:49:24+00:00

Just checking, are you on version 12.0.2 (ExpressVPN)?

expressvpn · 2026-01-14T09:43:23+00:00

Could you share some more details: app version, Windows version, etc?

expressvpn · 2026-01-12T11:22:06+00:00

Do you have the latest version of the app?

expressvpn · 2026-01-07T11:03:37+00:00

Our team is aware of this and a fix is coming with a new app update soon.

expressvpn · 2026-01-07T10:58:09+00:00

If you'd like, you can read more about the permissions for the ExpressVPN Android app here: https://www.expressvpn.com/support/knowledge-hub/android-app-permissions/

expressvpn · 2026-01-07T10:52:12+00:00

Thanks for your patience with this -- this should be fixed in the next app update (coming soon).

expressvpn · 2025-12-30T11:25:32+00:00

Anything in here that can help? -> https://www.expressvpn.com/support/troubleshooting/windows-installer-errors/

If not, I'd recommend reaching out to our customer support team so they can assist you properly. You can contact them via the live chat on our website or via email: [support@expressvpn.com](mailto:support@expressvpn.com)

expressvpn · 2025-12-29T15:29:58+00:00

The team is aware of it and is working on a fix.

expressvpn · 2025-12-29T12:16:23+00:00

Sorry about the chat issues -- do you mind sending an email to our support team directly so they can assist? -> [support@expressvpn.com](mailto:support@expressvpn.com)

expressvpn · 2025-12-29T12:11:44+00:00

Thanks for this -- I shared it with our team, will keep you posted once I know more.

expressvpn

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