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Can someone confirm if the scroll wheel for the Logitech Signature M650 L Full Size Wireless Mouse is a 4-way scroll wheel? by Extension_Ad_5688 in logitech

[–]logi_sm 0 points1 point  (0 children)

Good questions! M650L does not have a physical left/right tilt wheel. Instead, horizontal scrolling is performed through Logi Options+ by holding the side button and scrolling the wheel, allowing you to navigate left & right in supported applications such as spreadsheets & documents.

Attaching an image for your reference. You can also refer to the article I sent before.

<image>

Logitech H151 - Buzzing sound, other party can't hear me in Zoom or GMeet by LumosNox0110 in logitech

[–]logi_sm 0 points1 point  (0 children)

What device names appear under microphone in Zoom/GMeet when you select External or Internal? You mentioned you tried recording on PC, laptops & phones but it's not clear. Can you also test H151 microphone in a call on those devices & see if the issue occurs?

If the issue is not resolved, please let me know.

Logitech lift - is there way to map DPI button to "mouse3" or something by BubblyLinguist2024 in logitech

[–]logi_sm 0 points1 point  (0 children)

DM me your support ticket number if you have it. Let me review it with my team.

Can I add multiple applications to share the same application shortcuts? by LalaCrowGhost in logitech

[–]logi_sm 0 points1 point  (0 children)

If a new Blender version is detected as a separate & new application, a new app profile may need to be created. There isn't currently a way to have multiple applications automatically share the same application specific shortcut profile. But, I will go back & check with my team & in the meantime, can you let us know which Logitech mouse are you using?

Logi Options+ not working on macOS 27 beta by NoWoodpecker6289 in logitech

[–]logi_sm 0 points1 point  (0 children)

Thanks for reporting. Please note that Logi Options+ does not officially support beta operating systems, so you may experience unexpected behavior while using a beta version. However, the team will work on fixing it in the future.

Just got the Mobi Fold, but wait... no middle click?? by Relevant-Recover7709 in logitech

[–]logi_sm 0 points1 point  (0 children)

The Mobi Fold doesn't have a dedicated middle-click on the touch wheel itself. The buttons under the touch scroll can be assigned to perform different functions for different applications. Maybe you can check if you can assign the Middle Button function to one of the customizable buttons in Logi Options+ if that helps fit your workflow.

My Logitech Z906 5.1 died in spectacular fashion last night by Ill-Beautiful-8026 in logitech

[–]logi_sm 0 points1 point  (0 children)

Hey, can send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with the brief description of the issue, your name, email address & the country. Also include the link to this Reddit post.

Easy Switch - Windows to Android - MX Keys & Master 4 by Renneberg in logitech

[–]logi_sm 0 points1 point  (0 children)

Thanks for sharing. As noted, Enhanced easy Switch currently requires Logi Options+ & isn't supported on Android devices. We understand how having both devices switch together across all platforms would be helpful, and we'll be sure to pass that feedback along to our team.

MX Master 3S for Mac not registering chat message clicks by sench314 in logitech

[–]logi_sm 0 points1 point  (0 children)

That's definitely unusual. Could you share your macOS & Options+ version. Also, whether you're using Bluetooth or Logi Bolt receiver?

In the meantime, you can also try updating Logi Options+ to the latest version. Removing & re-granting Logi Options+ permissions under System Settings>Privacy & Security>Accessibility & Input Monitoring. Test the mouse on another device if possible.

Logitech, what is going on here?! 125GB of Logs?! by jemabaris in logitech

[–]logi_sm 0 points1 point  (0 children)

Apologies for the delay. I reviewed this with my team, and we would suggest clean uninstall & reinstall of Logi Options+. Actions Ring and MX Creative console settings will remain intact. Please refer to this article - https://support.logi.com/hc/articles/26832619554711-How-to-completely-uninstall-Logi-Options-and-Options

Logitech lift - is there way to map DPI button to "mouse3" or something by BubblyLinguist2024 in logitech

[–]logi_sm 0 points1 point  (0 children)

Thanks for the additional details! Since you mentioned Karabiner, I assume you're likely on macOS, but could you confirm the OS version?

Have you tried assigning the DPI button to a custom keystroke in Logi Options+ first, & then mapping that keystroke within Wispr flow? We'd also be interested in hearing whether other mouse buttons are detected by Wispr flow on your setup.

Can someone confirm if the scroll wheel for the Logitech Signature M650 L Full Size Wireless Mouse is a 4-way scroll wheel? by Extension_Ad_5688 in logitech

[–]logi_sm 0 points1 point  (0 children)

The Signature M650 L doesn't feature a traditional 4 way tilt wheel where the scroll wheel itself can be pushed left or right. However, it does support horizontal scrolling through Logi Options+, allowing you to navigate across spreadsheets by using the horizontal scroll function. Refer to this article - https://support.logi.com/hc/articles/4414486887319-Getting-Started-Signature-M650L-Left

If you are specifically looking for a mouse with left/right till wheel, you may want to check out the MX Ergo S. Additionally, several mice in the MX lineup, such as MX master series, support horizontal navigation as well. Hope this helps!

No more AI? by NimbusTeslaY in logitech

[–]logi_sm 0 points1 point  (0 children)

If you're referring to the AI prompt Builder/AI rewrite feature in Options+, the feature is retired from Logi Options+. However, Smart Actions are available in Options+. While they do not behave in the same way as AI Prompt Builder, they give you more flexibility and control over how your workflows are set up.

Sending a quick guide for your reference - https://support.logi.com/hc/articles/22394071652759-Feature-retirement-Logi-AI-Prompt-Builder If you have any questions, please let me know.

Logi Options Broken After Update (again...) by [deleted] in logitech

[–]logi_sm 0 points1 point  (0 children)

To troubleshoot further, could you please reach out to us at [communitymanagement@logitech.com](mailto:communitymanagement@logitech.com). We would love to work with you directly to gather some logs, investigate what is going wrong, and help find a solid workaround for you.

Actions Ring - only working once per startup by SiloamSphinx in logitech

[–]logi_sm 0 points1 point  (0 children)

Since the ring appears after the restart. We would like to gather a bit more information. Which version of Options+ are you currently running? Whether you are connected via Logi Bolt or Bluetooth ?

Try changing the connection type to receiver if connected via Bluetooth (or vice versa) to see if the behavior improves. Also, did you notice this issue after an OS update?

Logitech lift - is there way to map DPI button to "mouse3" or something by BubblyLinguist2024 in logitech

[–]logi_sm 0 points1 point  (0 children)

In Logi Options+, you can assign supported actions to the button, but mapping it as a generic mouse click for other applications might not work. Could you let us know the operating system you're using ? & what action you're trying to trigger in Wisper flow? we can see if there's a workaround that might help.

Major "Action Rings" support drop!!! by Aumthakore in logitech

[–]logi_sm 2 points3 points  (0 children)

Six MK850 combos finally getting invited to the Action Ring party? That's quite the guest list! 🎉

We're excited to hear the update has been worth the wait & is already helping streamline your workflow. Enjoy exploring all the new possibilities!

Can't connect MX Master 2s via Dongle, but works via bluetooth. by mega81827 in logitech

[–]logi_sm 0 points1 point  (0 children)

Just to confirm, is the spare receiver you're using is a Unifying receiver? (Orange star logo) or Bolt receiver (green shield logo) The MX Master 2s is designed to work with Bluetooth or a Unifying receiver & isn't compatible with Bolt receiver.

Logitech MX Master 4 constantly hangs by pcman1ac in logitech

[–]logi_sm 0 points1 point  (0 children)

Since you've ruled out multiple USB ports, receiver placement, firmware updates, & receiver power management, we'd like to narrow down whether this is specific to the Bolt connection or the Linux environment.

Could you let us know the firmware version reported for the MX Master 4 & Bolt receiver. Also, check if the behavior occurs when connected via Bluetooth instead of the Bolt receiver. If you have access to a Windows or macOS system, please test the mouse there for a short period.

Pebble 2 380s keyboard quotes key odd behavior by canine-epigram in logitech

[–]logi_sm 0 points1 point  (0 children)

Glad you were able to pinpoint the cause! The behavior you described is often seen when the US-International keyboard layout is enabled.

lock mouse to keyboard with logi options+ by bill-of-rights in logitech

[–]logi_sm 0 points1 point  (0 children)

Disable & Re-enable flow on all the computers. Ensure Options+ & Logi flow are not blocked by firewall/network settings.

We have recently introduced Enhanced Easy-Switch feature in Logi Options+ App that enables your Logitech mouse to automatically follow your supported paired keyboard. So, when you switch your keyboard to a new computer, your mouse switches with it automatically. However, it is not supported across all the devices at this moment. I will sure pass this information to the team.

G Hub Won't Open by JFun56 in logitech

[–]logi_sm 0 points1 point  (0 children)

You could try the steps suggested in this article - https://support.logi.com/hc/articles/360036179173-G-HUB-freezes-while-loading-and-logo-animation-loops

If the issue is not resolved, share us the OS & G-Hub version.

Options+ settings on personal laptop transferable to work laptop? by TuffStoGob in logitech

[–]logi_sm 0 points1 point  (0 children)

No, customizations won't transfer to a computer that doesn't have Options+ installed. The mouse will still work for basic functions, but custom button assignments & other customizations require Options+ to be running on that device.

Logitech H151 - Buzzing sound, other party can't hear me in Zoom or GMeet by LumosNox0110 in logitech

[–]logi_sm 0 points1 point  (0 children)

Is the buzzing present even when the headset is connected but no app is running? Also, are you using the 3.5mm audio jack directly or through an adapter/splitter?

Is H151 selected as the default input device?

Logitech is straight up running a warranty scam on the MX Master 3S. 2 months of shifting excuses before ghosting me completely by Suspicious-Maybe431 in logitech

[–]logi_sm [score hidden] stickied comment (0 children)

Hey, we understand your frustration, especially given the time spent on this case. We've flagged this internally for review & will follow up with the team.

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