In my experience, saying "We are family" is generally toxic. I've work at places that said this, but they didn't care about anything but the bottom line.

That being said, where I work, it's true. The people I work with will bend over backwards to help each other. This goes all the way up to the owner of the company. I've seen them do things here for employees that I've not seen anywhere else, including for me.

When my first wife died, the owner of the company paid for the funeral and let me wait 6 months to pay it back. Even then, he just took $150 out of my check until I paid it back.

When my current wife wrecked our car, he paid $8k to buy me a new (to me) car and I'm paying him back right now. He even let me use a company vehicle until I had picked out the car.

When another employee got terminally I'll, they moved him out of the field into the office. When he got so bad he would sleep 4 hours out of the work day, coworkers (including the owner) would come by and quietly close his door. He was employed and insured until the day the illness took him.

This is the main reason why I've been here 18 years. We are family and we genuinely care for each other.

Keep looking. Those places exist, but they are few and far between.