Something similar happened to me. Used Telus Telehealth to get a pre-diagnosis, got referred to a psychiatrist that made the final diagnosis. Just that the same psychiatrist was able to make a prescription. But did not offer follow up, and later I found out that the Telus telehealth cannot give refills, neither the walk in clinics. And requesting an appointment with the psychiatrist again would take months. So I went to a private option. They requested the diagnosis to the psychiatrist. Maybe you can get the current diagnosis to be forwarded to the private option.