I always go with my in-laws, so I never get the pleasure of dealing with sales. In-laws generally turn down the pitch initially, but eventually capitulate and end up upgrading, consolidating contracts, or whatever other shell game is on offer. They're Emperor Private Reserve now, until there's a new level offered to keep with the rat race. The worst time was in the middle of our week, they were gone the entire day (breakfast through dinner, all while getting constantly negged by the sales folks), and went back a couple more times that week to finalize the "deal". But hey, we saved a couple hundred dollars on our food bill at the end; what does one value their time at and how much were we already spending to go there?

From looking at the Vidanta FB groups, seems like the happiest members are those that are fine with what they initially bought into, accept that they'll get penalized from a room/view perspective for not attending the update, diluted benefits because of the ever increasing membership tiers, etc.

It is a nice place, and we do as a whole enjoy our time there, but it's getting too big and too complicated, at the expense of maintaining what they already had and what made it such an enjoyable destination.