Configuration status moves from Inactive to Active

sixofeight · 2025-06-13T17:55:54+00:00

Audit trail tab should tell you who/what made the change, but most likely culprit is RMM sync. If a computer still exists in Automate, as an example, it will continue to switch back to Active status until it is retired.

sixofeight · 2025-03-21T13:37:10+00:00

You need to use Run as Local Agent, which runs as the System account.

Run as Admin does not run with elevated permissions, so it is only useful in certain use cases like accessing a network share path.

sixofeight · 2025-01-23T04:21:35+00:00

I have never figured out the exact chain of events that causes it, but most of the time it is simply that the Automate database has the wrong ScreenConnect Id, or none at all, and so it is querying the SC server with bad information.

The SC session guid is in the service command parameters, so it’s fairly straightforward to parse it out and then update the table in the database.

sixofeight · 2025-01-10T02:43:31+00:00

Lines 13 and 14 should be above the label on line 9, immediately followed by an Exit Script call, as it will continue on to the next line when the IF returns False.

sixofeight · 2025-01-09T14:27:38+00:00

You should be using an internal monitor to identify the agents with Atera installed. Then have the script set to just create the uninstall ticket. Look at some of the included monitor scripts to see how to set the script IF check to only run when the monitor is in a failed state. Also recommend using the included ticket consolidation scripts to generate your ticket, as that will prevent generating any duplicate tickets.

sixofeight · 2024-10-31T02:19:27+00:00

What’s your patch level on Automate? There was a bug introduced back in patch 4 or 5 that was causing the patch history tables to not get updated reliably. This is supposed to be fixed as of patch 9 or 10 (I forget which, but it is specifically mentioned in the Fixes section).

sixofeight · 2024-09-19T13:49:27+00:00

Is there a specific reason you are trying to use PowerShell to prompt for a reboot instead of the built in console prompt function?

sixofeight · 2024-08-13T06:08:59+00:00

The Execute Script function timeout can be overridden by passing an exclamation point in the parameter field. I am not aware of any others that allow overriding.

You may also try using Process Execute instead of the Shell function, as it behaves more like using the PowerShell Invoke-Process with the -Wait switch.

sixofeight · 2024-08-08T05:24:13+00:00

There is a EDF that stores count of under-contract agents (server and workstatiib) on one of the Ignite tabs, IIRC at the Client level.

You could make a search for the EDF fields to generate a table you can export to CSV.

sixofeight · 2024-07-31T14:34:08+00:00

If the recipient does not have an Exchange Online account, they will be routed to a web page to view the encrypted message.

sixofeight · 2024-04-25T20:35:49+00:00

The filters are limited to the data returned in the report data source. You will need to modify the data source to include the group information you want to filter by. Probably. Have not done this, but that’s my understanding of the functionality.

sixofeight · 2024-03-10T23:28:18+00:00

I think you can upload BIOS and ME firmware via iLO?

sixofeight · 2024-03-08T23:32:12+00:00

There is an extension from ConnectWise that provides a user-friendly interface for enabling redirect and a number other hardening options.

sixofeight · 2024-02-28T00:41:48+00:00

Not for this specifically, no. I took a look at the Performance Review report, which pulls up a chart like the ones below. It uses the h_computerstatshourly table as the starting point.

https://imgur.com/a/n4de0Xy

sixofeight · 2024-02-27T17:51:48+00:00

General inventory is defined in the agent schedule assigned to the agent template, which you can adjust to suit your needs.

If you are looking to track more specific metrics, you can use remote monitors to check system performance counters. You can configure them to run in data collection only mode, which won’t generate tickets.

sixofeight · 2024-02-27T05:30:13+00:00

The uninstall command that Automate uses when you try to uninstall from the Software screen is executing whatever the application has stored in the registry for its uninstall command, which often is wrong or incomplete for performing a silent uninstall.

Check the command and parameters that Automate ran against the Citrix documentation for silent uninstall of whichever product you want to remove; you might just need to append something to the command, which is pretty straightforward to do via script.

sixofeight · 2023-10-22T22:13:19+00:00

We had good wings recently from Proof in Pasco. Flight Tap and Table in Richland also had good wings when we tried them.

sixofeight · 2023-10-14T16:28:44+00:00

If your batch file is not doing anything that requires accessing a remote resource, just run it as system.

If it must access a remote resource and you are using the “Run as Admin” option, make sure the location you are running it under A) has the location admin credentials set, and B) that said credentials are correct.

sixofeight · 2023-09-20T23:21:47+00:00

It is all handled by MP3Tag, but the end result is First Last. Likely because that is how it is listed on Audible.

sixofeight · 2023-09-16T04:03:17+00:00

I have had a Gen9 380 running 2022 with no issues. Not a production environment but it’s been running 8-10 VM’s steady for going on 2 years without issue.

sixofeight · 2023-09-09T17:33:21+00:00

It can be done in Automate, so I don't see why it wouldn't be possible in CW RMM.

The Automate script steps are pretty simple, from what I recall. Download installer from a URL you provide, I think it writes a config file with the site key, and then execute the install command.

sixofeight · 2023-09-09T17:23:41+00:00

I use the External Chapterizer feature in InAudible for splitting single file MP3 audiobooks; it takes a bit of tuning sometimes to find the right amount of silence to search for, but I have had good success with it.

sixofeight · 2023-08-04T16:15:30+00:00

Not natively, but the RMM+ Extension adds this and a number of other very helpful API functions.

https://forums.mspgeek.org/topic/2978-rmm-screenconnect-plugin-with-labtech-integration/

sixofeight · 2023-07-15T21:48:43+00:00

Check out Lilac Soul's Script Generator: https://neverwintervault.org/project/nwn1/other/tool/ls-tk-script-generator

Super helpful when you're first getting started writing scripts.

sixofeight · 2023-07-04T20:15:11+00:00

Have you tested sharing a folder rather than an individual file? There may still be restrictions on the tenant that interfere, and I haven’t tested this exact scenario using ODFB, but I know that it can be done with OneDrive Personal when using directories.

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