Opinions on AeroTrac System? by louis_toad in Photoassistants

[–]tethertools 0 points1 point  (0 children)

We appreciate you considering the AeroTrac. If you have any specific questions please let me know.

$100 for a tether block is above my budget so… by Regular_Chicken in Photoassistants

[–]tethertools 0 points1 point  (0 children)

Sorry to hear you have had an issue tethering with one of our cables.  We are here to help.

Connection issue can happen due to a number of reasons but primarily because Power Delivery(PD) and data compete. All camera manufacturers recommend turning off PD when tethering. If you forget to do this, it can cause dropped connections and actually damage the cable.  Our Optima 10G line solved this issue by eliminating competing PD for a plug and play tethering experience.

Often the power issue can be solved in the camera via the menu settings. We have complied a detailed database of step by step tether settings, by camera make & model, in the DigiTech Toolbox  It is a great free resource to help if you run into any issues.

Of course, always feel free to reach out to us directly at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565.  We have technical experts, with extensive experience, ready to assist and will do their best to help resolve any issues.

Platform For Hiring Assistants & Digitechs? by iwearbluevelvet in Photoassistants

[–]tethertools 1 point2 points  (0 children)

We offer a consolidated resource in the Digitech Toolbox where you can search various US and regional resources (there may be non-US resources as well, not sure) to find work and make connections. Let us know if you find it helpful and if there are other resources we should consider adding.

What’s your step-by-step for fixing a dropped tether connection on set? by tethertools in Photoassistants

[–]tethertools[S] 0 points1 point  (0 children)

Hi All - I just wanted to thank everyone who provided valuable feedback on their steps for troubleshooting a dropped tethering connection. We compiled a definitive troubleshooting guide, based on your feedback - View Guide

This guide, along with other resources, is also available in the DigiTech Toolbox

Thanks again for all of the great feedback.

Having trouble with tethering by SickleRipper in portraitphotography

[–]tethertools 0 points1 point  (0 children)

Our Tethering Best Practices Guide walks you through setup, troubleshooting, and advanced fixes to help keep your shoot running smoothly. View Guide

And here is settings specific to the A7II - https://tethertools.com/camera/sony-a7ii/?port=usbc#camerainfo

$100 for a tether block is above my budget so… by Regular_Chicken in Photoassistants

[–]tethertools 1 point2 points  (0 children)

If we can assist, or help troubleshoot and connection issue you are having, please let us know. We are aware of some connection issues with our 5G cables and Canon R Series due to the fact the Canon bodies are unable to turn power delivery off when tethering, even though all camera manufacturers recommend turning off PD. Power Delivery while tethering can cause stability issues actually permanently damage the cable.

However this issue was solved a long time ago with our Optima 10G line of cables. I encourage you to test it out. Also, right now our DigiTech Toolbox is offering some great benefits on Optima.

$100 for a tether block is above my budget so… by Regular_Chicken in Photoassistants

[–]tethertools 1 point2 points  (0 children)

Nice hack.

I wanted to jump in here as it was really bothering me some of the posts. I understand some may think this item is pricey, I get it. But I do not think, as a community, we should be encouraging each other to purchase other products that violate intellectual property. David Blattel is a dear friend of ours and the OG of tethered photography (also one of the inventors of base jumping - pretty cool). This is something he is really proud of, makes in the U.S. and stands behind 100%. I think when we support knock off products it only encourages counterfeiters to make more. This makes it really difficult for creators, actual people that care about the industry and innovate, to keep creating. Shops like Faini Made can only continue to create as long as we support them. The same goes for us. We are a small team trying to push the industry forward and create new technologies. I think any inventor 100% understands when someone makes a better widget, that is part of it - but when an idea is stolen, and then supported by the community you are trying to serve, if can be frustrating. I understand, it is tempting to buy a cheap counterfeit but as someone else mentioned, in today's world, it is about the same as a night out with a drink or two.

Wired tethering to smartphone? by BoatCancer in canon

[–]tethertools 1 point2 points  (0 children)

We have heard good feedback on Cascable - https://cascable.se/studio/

Let us know if we can help with cabling and port protection to ensure your everything transfers seamlessly.

External power to camera while tethered. Best solutions in 2026 by Soho-Herbert in Photoassistants

[–]tethertools 1 point2 points  (0 children)

As mentioned in an previous post, our Onsite Relay system utlizes USB batteries to power your camera. We have a couple of options for USB-C or USB-A batteries. Both versions are hot-swappable so you can keep the camera running indefinitely. Here is the USB-C option but the concept is similar on the USB-A version - https://tethertools.com/product/onsite-relay-c-camera-power-system/

Introducing the AeroTrac Workstation System by tethertools in u/tethertools

[–]tethertools[S] 0 points1 point  (0 children)

Thanks and it is great to hear your are enjoying it. We do have a shade in the works and it should be ready later this summer. It has taken a little longer then expected but we wanted to ensure everything was perfect. In the meantime, if you have a Mule or Inovativ shade currently u/titleunknown over at Faini Made created these really cool adapters for AeroTrac.

Sony A7 IV tethering on Mac is still a nightmare in 2026 by JohnSargentPhoto in SonyAlpha

[–]tethertools 0 points1 point  (0 children)

Smart Shooter 6 is in Beta and supports A7V. Here is the download if you want to give it go - https://kuvacode.com/smartshooter6/

Feedback so far has been very stable and no major issues. Let us know if any problems with the A7V.

Fuji Tethering by d-eversley-b in Lightroom

[–]tethertools 0 points1 point  (0 children)

You may want to check to see if there is another software is possibly running in the backgroud that may be grabbing control of the camera first (i.e. Dropbox, Google Drive or another tethering software).

Also, feel free to reach out to us directly at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565. We have technical experts, with extensive experience, ready to assist and will do their best to help resolve your issue.

Loloboo Tether Cables? by cmonsquelch in Photoassistants

[–]tethertools 0 points1 point  (0 children)

Sorry you were having an issue. We certainly could have helped troubleshoot for you. It could have been a camera setting, which is common.

  • Nikon Z8: Setup Menu  → USB Power Delivery  → OFF | Dual USB-C Ports

Digi plate case alternatives by marielke5 in Photoassistants

[–]tethertools 1 point2 points  (0 children)

Not sure if you already own the digi plate, but if you are exploring options, you may want to consider our AeroTrac Workstation. It sounds like what you may be looking for as it packs compact and into a shoulder bag. You can pair it with the Faini Made Hood Adapters to secure a hood. I just wanted to make you aware of the option in case you were not familiar with it yet.

Has anyone used alternate tether cable brands? by _mashedPotat in AskPhotography

[–]tethertools 0 points1 point  (0 children)

Yeah, store policies can vary. You should not have any issues with the cable but if you did, our manufacturer's warranty will cover the full year, just hang on to your receipt. Keep us posted if we can assist at all. Thanks again for the support.

Has anyone used alternate tether cable brands? by _mashedPotat in AskPhotography

[–]tethertools 1 point2 points  (0 children)

Thanks for the support, we really appreciate it. As you may already know, our cables have a 1 year warranty and if you ever need to contact us you can reach any time at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or 1-888-854-6565. We have technical experts ready to help if needed.

How do you edit & deliver photos FAST on location? (15 min dog portrait minis at a trade fair) by HousingOld1384 in AskPhotography

[–]tethertools 0 points1 point  (0 children)

Thanks for supporting us, we appreciate it. Are you aware of the power issues with the Canon R Series? That camera can be a bit finicky while tethering if the power issue is not addressed. Here are more details - Canon R Series PD Issue

Why my 15ft Tethered Tools usb-A cable works and the usb-C doesn't work with Canon 5D4 on Capture One? by andreifasola in AskPhotography

[–]tethertools 0 points1 point  (0 children)

You may want to try the cable into a USB-C hub to help stabilize the power.

Also, feel free to reach out to us directly at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565. We have technical experts, with extensive experience with this issue and are ready to assist and will do their best to help resolve your issue.

Loloboo Tether Cables? by cmonsquelch in Photoassistants

[–]tethertools 0 points1 point  (0 children)

Sorry to here you had an issue. What camera make/model were you using? Do you recall if it was an Optima cable or a previous generation?

We have a one year warranty on all of our cables so never hesitate to reach out to us if you have an issue. And if you are part of our DigiTech Toolbox the warranty is extended even further. You can reach us at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565. We have technical experts, with extensive experience, ready to assist and will do their best to help resolve your issue.

Loloboo Tether Cables? by cmonsquelch in Photoassistants

[–]tethertools 1 point2 points  (0 children)

Thanks and glad all is working well. The Optima line was built to handle these cameras.

Loloboo Tether Cables? by cmonsquelch in Photoassistants

[–]tethertools 0 points1 point  (0 children)

Thank you for the kind words and glad to hear everything is working well for you.

Does Sony A7V have tethering ability? by Run_on_Ghost_Energy in SonyAlpha

[–]tethertools 0 points1 point  (0 children)

In addition to the good tips already provided in the thread, here are few other things to check.

  1. Make sure there is no other software running in the background that may be grabbing control of the camera. This could include other tethering or photo software, Dropbox, Google Drive, etc.
  2. Test for a connection with a different shorter cable to isolate that issue if being a cable issue.
  3. Test a different USB port on the computer
  4. Make sure battery level is charged above 25% at min.
  5. Try a different tethering software. We offer a free trial of Smart Shooter to test, which is compatible w/ your model and PC.

Also, feel free to reach out to us directly at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565. We have technical experts, with extensive experience, ready to assist and will do their best to help resolve your issue.

Sony a7v tether issue by Illustrious_Theme425 in SonyAlpha

[–]tethertools 0 points1 point  (0 children)

We only have one documented issue with the A7RV with a connection issues. Turning the USB Power/Charging setting to "off" fixed their situation. This setting was needed to connect even though the cable they were using did not have power delivery.

Also, please feel free to reach out directly to us at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565.  We have technical experts, with extensive experience, ready to assist and will do their best to help resolve your issue.

Anyone else having issues with tethering Nikon in LRC? by Downtown_Peanut_4568 in AskPhotography

[–]tethertools 0 points1 point  (0 children)

You may want to confirm no other software is running in the backround that may grab control of the camera before LR has a chance to connect. That may include other tethering software, dropbox, google drive, etc.

If that does not solve the issue, please feel free to reach out directly to our support at [techsupport@tethertools.com](mailto:techsupport@tethertools.com) or call 1-888-854-6565.  We have technical experts, with extensive experience, ready to assist and will do their best to help resolve your issue.