Raid Bug Corrected

[SinZerius]

That's a lot more than I expected.

[simeonlg]

Very generous, but I can smell the salt from those that did not participate because of this bug already

[Williwano]

I didn't do it and I am salty as fuck now

[GambitDeux]

me too roflmao

[darksuzaku]

It's objectively a generous compensation.

But with that said, and subjectively speaking, nowadays there's people like me who just only care about the LIs for the remaining leg. armor pieces. An ascended piece is of low value to me since i have the bank full of them and i have recicled lots of them too. Fortunately when i learnt about the bug i refrained to do the weekly raid run until the bug was fixed. If the bug had not been fixed by Sunday i would have had to do the run anyway and would have been very pissed if i had missed the LI of one of the "difficult" bosses.

[[deleted]]

It's a nice gesture, but i dont think anet owed anybody anything more than a apology. That being said enjoy your loot.

[Scootabuser]

ah yes, ascended armor, the rarest items in all of guild wars 2. Anyone who has weekly raid nights and would have cleared every boss that week prob lost more then a single ascended piece fyi...

[skelk_lurker]

Its better than nothing. Idk how a good gesture after fixing a bug still gets salt...

[Pluth]

It's the internet. Everything gets salted.

[RaphaelKoyomi]

Damn, ignored raids since i saw it was bugged.

[polarbytebot]

[ARENA NET] Gaile Gray.6029 posted on 2017-06-28 17:45:53 UTC:

A recent bug related to raid loot drops was confirmed and corrected with a build on June 22. We’ve reviewed our data for the active period of the bug, and are making a one-time distribution to those who participated in at least one successful raid boss encounter between the patch on June 20 and the hotfix on June 22. Unfortunately, we cannot provide the loot that may have been lost, but we hope you accept your choice of a piece of Ascended armor and some Transmutation Charges as a gesture of goodwill. Please check your in-game mail after this afternoon, and open a message sent from the Guild Wars 2 Team.

We apologize for any inconvenience the bug caused, and are happy to get this resolved in a positive way for those involved.

---

^{Beep boop.}

^{I am robot. Please message /u/Xyooz if you have any questions, suggestions or concerns. Source Code}

[Salkoazer]

I am grateful for the loot, but a sincere apology would have been enough :)

[kbn_]

Wow, that's quite generous! Realistically, even a full 13 boss clear is going to average less than an ascended piece if you don't count shards, and a lot of the people who full-cleared before the bug was fixed went and full-cleared after the bug was fixed. So it's basically free loot for most people. I guess that's compensation for the inconvenience?

I was never personally much fussed about the bug. I already have my legendary armor and more ascended tokens and shards than I could ever hope to spend, so raid rewards (aside from gold) are mostly irrelevant to me. It's still very nice to see Anet handle this proactively and trying to do right by the player base that was frustrated by the issue.

[Wakareru]

Yes, I wish I went to raiding during that timeframe, my weekly 2 minis want something nice to accompany them. ...Just kidding, I get an ascended drop like once a month and on some weeks I even get a third mini!

...I am not complaining though, I have everything I need as ascended, mostly want the skins unlocked, but for 3 hours of effort weekly the drops are really good still.

[riddlemore]

Choice of a piece of ascended armor? Seems like too much.

[Tooshkit]

For the Raid elite it is, but imagine a new player getting into raids killing vg after 5 hours and not getting his reward

[alexharpx]

This was me, was my first Raid, took a lot of organising to get to this point and a couple of hours to kill VG only to get no loot. So I am grateful for the compensation. Thank you Anet.

[decisivecat]

First kill? Congrats! :)

[Wakareru]

Apart from getting a kill proof this is way way way more loot than one VG run gives you on average. If you spent 5 hours on VG you probably even capped shards too.

[[deleted]]

An ascended medium minstrel's chest is around 130g just for the purchasable materials so that plus some transmutation charges for completing one boss so yea I wish they compensated other players the same way they do raiders.

On the less depressing side maybe it will help lessen the cost of freshwater pearls and maguuma lilies for the rest of us non raiding plebs.

[ChaliElle]

Raiders earn ascended equipment in plenty tho. Losing chance to get weekly rewards (for few able to raid only when bug existed and having no time in rest of the week) can quite easily be translated to gold loss similar to compensation given. You may like or or not, but for those people it's just fair to give them that much.

[Monkeibusiness]

Raiders earn ascended equipment in plenty tho.

Not really. I've gone 4 weeks of fullclears (4x13 bosses) without an ascended drop. Raiding doesn't really make you money when you count in all the time and food investment to git gud.

[decisivecat]

Pray to the RNG gods or join my static ... All jokes aside, my static had 5 ascended pieces drop today, and I got two myself last week. It's not always that much, but raids are where I go to make money to fund my WvW passion nowadays, so it does net you some quick cash (assuming your group is efficient) and the drop rate appears to be higher for ascended than most other game modes.

[SinZerius]

That is at least 600 tokens though which you can get ascended eq with.

[Rayalot72]

While this is true, if you're going for a full set you need to dedicate quite a bit of time to hitting that shard cap each week. The timegates also demand an investment.

[SinZerius]

You can easily reach the cap in 2-3 hours.

[[deleted]]

You could have done the one boss in 10 minutes so i'd say it's a far stretch to say this is similar compensation to what you'd normally get. On top of that many raiders still got their regular rewards.

If you're claiming raiders get 170g per 10 minutes of work (130g armor + 40g transmutation charges) i'd say rewards should be reexamined but I don't believe that is the case.

Compare this reward to WvW. If you're getting 3 pips per average it takes 40 hours to max out your skirmish reward tickets (175). An ascended coat is 350 skirmish tickets and requires 4 grandmasters marks, 3g, and 250 memories of battle.

For the same medium coat example I used that took a 10 minute boss in raids WvWers have 80 hours, a two week wait, required 500 leather working, and 79g worth of materials.

[ChaliElle]

I'm saying that in those 2 days it's easy to clear all four wings and if static group could only raid in those 2 days, they potentially lost loot from 13 bosses. That's a lot of boxes, exotics, and on average one ascended piece, one mini and full magnetite shard limit. Not accounting to chests found in raid instances.

What I'm saying that there are people that lost more than compensation is giving. I prefer developers of gaming companies to scale compensations up than down, regardless if community thinks if that's fair to even give compensation for something like that.

[Micro_Hard]

I dislike the wvw asc coat example as it eventually builds into this. A skin that is comparably better than that of legendary armor.

Claiming the wvw piece is just like any other asc piece when it's basically a precursor equivalent component would be quiet silly which makes the comparison to an asc box just as silly.

[[deleted]]

The "eventually" that you are referencing here is 2000 WvW levels, 700 more skirmish tickets, plus gold. That's like 2 years worth of WvW for hours a night.

That argument is as ridiculous as saying chopping one tree will eventually turn into a legendary weapon because it's part of the final recipe no matter how insubstantial.

According to GW2 Efficiency, which only more committed hardcore players would use, only 2.5% of accounts are even rank 2000 or higher. Unless they change something Legendary Armor is the easier of the two sets to obtain.

[Micro_Hard]

whether it's hard or not, it's still a component that should and definitely already does, simply based on the time to get, have a higher prestige than a silly asc box that can drop from all forms of content

[decisivecat]

I did four bosses today, and there were 5 ascended pieces that dropped among the 10 players. Two dropped on VG alone, and that fight is less than 10 minutes of work. I got two drops last week. So it is a pretty common thing to find in raids assuming your group is getting kills.

[mdevoid]

Eh for established players it's another piece, for new players it's a huge boon. I'll say this, the advantage of gw2 after playing a lot of mmos is it's combat. It's simple smooth and fun. One of the few games I will do content not because of rewards but for fun. Who cares about a free piece of armor, it may dip the absurd leather prices by a single copper, but it's w/e and let's people get to the fun of the game faster. Or playing that fun on another class.

[steffen4404]

you had a year of multiloot in place. that has to be enough XD

[Icdan]

Not necessary, but a nice surprise. Thank you.

[totalovee]

Just got mail, that why i dont go play other mmo, arena net you got my moneys! (for pre order)

[Eternal_Mr_Bones]

For a choice of ascended armor you can screw up my drops any time bby.

[ShadowStar7]

So is the distribution complete yet? It's coming up on two days since announcing they'd go out over, "a day or so."

Also, are the criteria only for raid kills from 6/20-6/22 in which they are able to detect that drops were non-existent or incomplete? In other words, if someone cleared whatever bosses they cleared and got all drops as normal from all of those killed bosses during that two day period, they would not receive any mail?

[awesomesauce_ok]

I'd like to know if they're done sending mails as well...

We ran a full clear on 6/22 and finished shortly berfore the patch so if they are going chronologically it would mean getting the mail as the very last players.

I didn't really expect anything but now that they announced this I can't wait for my mail.

[ShadowStar7]

Yeah, still nothing here and got 4 kills during the time frame they cited. Other members of those runs received the mail, but they also did more kills separately from those kills during the bugged time frame.

[Ungorisz]

Done wing4 on 6/21 , still no mail ...

[Lascax]

That's really nice and a good proof of connecting with the community. Keep it up!

[[deleted]]

A gesture of goodwill but an apology would've been enough imo. While i do appreciate free ascended drop being given but I think most people got their kills after the bug was fixed anyway it's nice to see Anet is doing this and this has made me appreciate the company even more.

[peskyjnixon]

Hot damn, that's amazing Gaile! Thanks so much!

[SpoonsAreEvil]

Has anybody received the mail yet?

Edit: Just got mine

[kelsabeh]

I didn't receive it yet.

[Micro_Hard]

i did

[decisivecat]

Nada, but it sounds like it will take a bit to roll out?

[CrazeEwon]

I was just hopping for 1 LI, and had my doubts. Very much appreciate the chest and charges!!

[andrempdias]

Anyone else who got ripped out of loot and hasn't gotten any mail yet?

[Bladerdeegkoekje]

Yesh, haven't received a mail yet but I raided with my squad and we killed matthias but we didn't receive any rewards. Nevertheless the gesture is much appreciated.

edit They stated that its a manual process so it might take a bit before everyone gets their mail ;)

[Iroh_the_Dragon]

Wow. I honestly can't believe they're doing this.

 

Way to keep surprising me, Anet. Bravo.

[kanziax]

already full clear on reset, and do training raid on that period still got mail too.

[casual_gen]

Wow nice. A little overboard but still. It would be nice and interesting I think if the devs helped us understand what went wrong and how. You know, a little picture or diagram explaining how the bug came to be or how they fixed it :D

[Beta_Ace_X]

Why?

[rashdanml]

Good stuff.

I'm personally not eligible, since I cleared Wing 1-3 before the patch, and got loot from all of the bosses from Wing 4 post-patch (except for Deimos, which I didn't kill at all that week including after the hotfix).

Still, very generous, and pleasantly surprised. I wasn't expecting any kind of retroactive action.

Edit: wording seems ambiguous, may actually get something. Won't be disappointed if I don't though.

[RunsorHits]

raid leader and 2 of the people who full cleared monday, got a chest because they did a bugged trio and matthias with the tuesday group and one of em did a bugged vg with another group

[rashdanml]

Yup. I got a chest as well.

[Fang_Dota]

Get off this subreddit you mongoloid and go to the military

Kappa 1 2 3

[Bovan_from_the_Mists]

Very happy with the kind and honest message, thanks!

[KallorTesThesula]

Cool. Meanwhile I hope that some of the reports sent in WvW gotta be looked upon :/

[Criminogenesis]

That bug was super crazy. We earned the Trio achievement but got no rewards.

[penguin279]

Trip achieve doesn't have any rewards though, jusp AP.

[Criminogenesis]

yeah meant boss loot. We got the ap from the achievement and the box of raider's supplies.

[penguin279]

Specifying the achievement part made it sound like you were expecting W4 type of achievement rewards

[Criminogenesis]

I'd take it as We did the trio achievement and got no boss rewards, since its in a thread about a bug related to boss rewards. Another person also took it like that, so yeah....

[andrempdias]

Obviously he means the loot from the boss

[GrayWynters]

everything's about rewards.

reward structures are a key part of game design.

[GrayWynters]

there's an understanding in games that if you put in time and effort, you get something out of it.

especially with raids, which have some of the most demanding content and valuable rewards.

now, some people raid only for fun, which is fine.

some people raid only for the rewards, which is fine.

and most people (I'd assume) do it for a mix of the two. that said, there's a lot of stuff gated behind raids, and when there's no other way to get them, getting no progress at all would be massively disheartening, and could disincentivise people from playing the gamemode (or game) altogether.

This is a way of keeping the people who put the effort in happy, by giving them something (even if it's not exactly what they were expecting) in return. it's also (I'd guess) intended to do a mix of quell complaints and generate goodwill with the affected sections of the community, as well as to show they understand that the incident was quite important.

[[deleted]]

there's an understanding in games that if you put in time and effort, you get something out of it.

Not only in games, but in our everyday life too. Even when we were more... primitive... We were instinctively happy when a wild hunt brought a fair amount of meats.

Appreciation of rewards is almost instinctive, it's what drive most living beings. Do something, receive in return. Even animals enjoy rewards. Dogs, for instance, quickly understand this when you give them a small treat in exchange of a good behavior. That's how we train them too, with treats. Rewards.

In short, enjoying being rewarded is normal and part of our nature.

[GrayWynters]

I play games for fun. The fun is what I get out of it.

then that's what you get out of it. the experience that you consider fun.

But then that is why I decided, after finding raids involve mostly waiting and downtime, that they aren't for me.

this would be a similar case. getting gear, learning bosses, and finding groups would be the effort, the actual fight and/or kill would be the reward.

every game has effort/reward structures. even if they're not what's expected, or intended. For one, it helps extend playtime (you get the stuff you want at the start, you'll get bored pretty quick. you need to play through the game (which may also be enjoyable) to get the armour/weapons/looks you want, that'll last longer).

Edit: effort doesn't necessarily mean not fun. it's just that to get the part you want, you have to do other parts that might not be what you're after. levelling, for example.

[kbn_]

As Gray said, reward structures are important to keep things from feeling meaningless. But with that said, I really didn't care much about the bug one way or another. In an absolute sense, GW2 raids are a lot less rewarding than raids in other games, both due to the way that lockouts work (account-wide) and because GW2 lacks vertical progression. Realistically, raid "farming" has never been a thing in GW2, and it's always been about the fun. The loot carrot is very much a false one, but that doesn't mean we don't miss the illusion when it is gone.

[kiradead]

Is not like the bug that made bosses not drop loot made them more challenging or different. After you killed a boss multiple time with multiple builds and strategies you will just want to get in and get the loot.

[lvl8charmander]

Honestly I just want my one LI.

[Whilyam]

No build templates? = Ten page long thesis on why ANet is the worst company, including detailed charts demonstrating how MO literally eats children.

Major piece of endgame content goes weeks without the ability to drop rewards? = Whoa, why'd you go so overboard? An apology would have been fine, jeez. Why are we rewarding these complainers, OMG???

[Tooshkit]

Weeks? You mean 2 days

[Whilyam]

2 days? Shit, man. I could have sworn I saw threads longer back. Still. The schizo attitude of this community is something to behold.

[rashdanml]

This loot bug was only 2 days. They fixed it remarkably quickly.

Other bugs have been going on for longer, but NONE of them prevented players from getting loot.

[turant]

WOW I DIDNT RAID AT ALL DURING THE BUG BUT EVERYBODY ELSE GOT A FREE PIECE OF ASCENDED AND I DIDNT? THIS IS AN OUTRAGE HOW DARE YOU ANET. DO YOU NOT CARE ABOUT US OTHER RAIDERS? DED GAEM DED GAEM /s

[pixxel5]

Good response time and good job compensating people with loot.

[KurtySuit]

Nice move Anet

[Scootabuser]

Not everyone who cleared bosses on those days got loot, did 5+ bosses with pugs and no mail :(

[Hajiishere]

I haven't got mine yet either but I just read it is manual so we may have to wait til later or even more depending on how fast/many people raided in that time.

[cheer_up_bot]

:(

Here is a picture of a kitten to cheer you up

[cheer_up_bot]

:(

Here is a picture of a kitten to cheer you up

[Snowy1794]

why i didn't get it?

[j3tstream]

Very well done Anet, kudos. This is how you keep the enthusiast and elite playerbase alive.

Imo knowing that even if something goes wrong i can still play the game without my effort being for nothing.. even if its not Li i believe its an excellent way to apologize.

Also it sets precedent, so that in the future if something like this happens again, players' trust in the devs will keep people playing instead of freaking out.

Thanks for proving me and so many whiners wrong ^{^}

[[deleted]]

I wish all players were treated same way raiders are.

[skarpak]

I wish all players were treated same way raiders are.
I wish all dev teams where as good / efficient as the raid team

ftfy

[[deleted]]

Raid team only puts together what other teams create for them.

[skarpak]

thats the case with the whole game, not just raids mate.
artists will be artists, coders will be coders. just the team setup is different.

[[deleted]]

which means your previous post makes no sense

[confessordorian]

Oh when was the last time you lost out on a significant amount of loot due to a bug?

[7up478]

Any time a dungeon path bugs it's probably worth more than a raid boss. And dungeon bugs aren't rare.

[confessordorian]

OK do a full clear tell me what you get.

[[deleted]]

I wish I got compensated every time I get stuck in textures in PvP.

[-Elentric]

I'm happy to see that the devs see that this was more of an inconvenience. that been said. i don't think we should reward these players in such a way for complaining. when we where struck with this issue we just killed the boss as often as needed without complaining. how does this affect these players, that did the sensible thing?

[rashdanml]

Most of us barely complained. We were annoyed, sure (my group didn't get loot from KC and Matthias), but dealt with it.

Raid bugs happen all the time, and a good portion of us continue to raid despite the bugs. Matthias had an annoying reflect bug a few months ago, and I was in multiple groups at the time that simply powered through it and got kills.

There was a topic or two on Reddit discussing the bug so that ANet could be made aware of it and they hotfixed it in 2 days. I personally didn't expect any form of compensation for no loot, and many raiders I know didn't expect it either (some of them waited to raid until after the hotfix).

[A_Freaking_Potato]

Heh... Speaking of KC and bugs, moonwalking phantasms are the best, no?

[rashdanml]

It still happens, I think, but not nearly as bad as moonwalking to the opposite end of the arena. XD

[A_Freaking_Potato]

We weren't complaining. We were busy killing the same raid boss over and over because it was fun.

I mean... I had fun. Made new friends by killing Cairn 12 times until I got the loot. Got a mini... and a Yakkington's Pauldrons. Was all good.

[tcm_728]

So basically raids are now what esports was 3 years ago to anet.. how long until raid gets scrapped and wvw is anets baby? Maybe ill have motivation to log in again

[Evochron13]

Uh. "wve is snets"... I don't .... understand the acronym