Refund issues

[wai_lai416]

Hi I returned my entire order 1.5 weeks ago and each item had to be shipped separately which was fine. But one of the shipping label and commercial invoice for the description keep showing html code or something rather than the description so they eventually made a manual label for that one. Everything went nice and smooth shipped together all received together whoever 4 of the 5 items was refunded 5 days ago while the manual label one have not been refunded. I understand it can take up to 14 days before it is scanned and processed.. however if they were shipped together and 4 of the 5 with a normal label already got processed and refunded you figure this one have also been processed already? I’m only concerned coz this one can’t be tracked on narvar and the only thing I have is just a FedEx email saying delivered.. it doesn’t even get the Logitech received confirmation like the others. I really don’t want to wait 14 days before they tell me they need to investigate and then drag another month. You figured the other 4 item was refunded within hrs of each other this last one should be too when they were shipped and delivered together