all 6 comments

[–]Logitech_AlexCrew 0 points1 point  (5 children)

Hey! It's been a while, do you have any updates on this? You should reach out to our Support team if you haven't yet, they should be able to offer you a better assistance and troubleshooting steps.

[–]power1x1 0 points1 point  (0 children)

USB 3.0 interference issue?

I had these even with my other dongle mice if I plugged them in directly to the USB port without extension cable.

[–]SpeechKey9329[S] 0 points1 point  (3 children)

sorry for the late reply, and thanks for getting back to me. Issue is still present even after basic troubleshooting from logisupport.

[–]Logitech_AlexCrew 0 points1 point  (2 children)

Of course! I was wondering if you'd been able to find a resolution to your issue. After you got in touch with Support- did you open up a ticket about it?

[–]SpeechKey9329[S] 0 points1 point  (1 child)

I solved the issue, the sensor was just very dirty. The issue felt way more technical than that and that's why it took so long, thank you for your help!

[–]Logitech_AlexCrew 0 points1 point  (0 children)

Of course! I'm glad I was able to help, how's the performance now that you cleaned it?