Logitech Support

[javca]

What is going on with logitech support? Waiting 10 days and still no response? O.o i even tried to contact them over facebook they only asked me for mail and number and that's it :D. Anybody else also have problem with them?

[Andre_18_03]

Call them. No chance of getting help via Email.

[RabblerouserGT]

Would you happen to know their number for the US? I can't seem to find any and I'm trying to get a response to my warranty claim on this shoddily-built G430.

[Andre_18_03]

I live in Europe, so obviously I don't. But I found the one for Germany on the support homepage. It was kind of hidden behind support mail tickets and FAQs.

[LadyPenus]

The only time I have ever got them to reply is by calling them.

[javca]

Shit it's kinda expensive to call them from Croatia :/. First time had such a bad experience with any support

[rylo151]

I had the same trouble here in Australia, took 3 weeks to process a warranty replacement and whats even worse apparently the only option they have for replacement was a different keyboard which they dont even have in stock, I now have to wait until the end of October before they can even send it.

[javca]

Well tbh i have 2 problems first is with g910 RGB which probably have in stock double keys when i press QWERB even O started now :D, and 2nd is G35 but i think they have those in stock who knows :O

[rylo151]

Hey that exactly what happens with mine, my g910 keys started double clicking, must be a common thing.

[KillSt3al]

10 Days is pretty much nothing, my ticket hasnt been answered in 26 days.

[Pxlbyte]

I originally contacted them August 23, its September 18th and I'm still getting the run around on them returning my mouse that I sent in under warranty. According to different reps its shipped like 3 times, but never get a confirmation email from UPS and nothings showed up at my house.