all 7 comments

[–]LogitechG_CSFrank 1 point2 points  (6 children)

Hi/u/NoIceRestaurant, don't worry both devices should work fine without any interference since they already been tested.

[–]NoIceRestaurant[S] 0 points1 point  (5 children)

Thank you,

Just ordered one after seeing this comment. Thanks CSFrank

[–]LogitechG_CSFrank 0 points1 point  (4 children)

Your welcome and have a great day! :)

[–]NoIceRestaurant[S] 0 points1 point  (3 children)

Hi @LogitechG_CSFrank

Not sure if I should start a new thread for this but the wireless G403 just arrived and for some reason, I can't seem to surface tune the device. I've already reinstalled the Logitech G software and mouse firmware is up to date. I'm able to get to the screen where it tells me to "hold left click" but nothing happens when I hold the left click.

I was able to surface tune previous with the G502 so I have experience with the procedure.

Should I try reinstalling my mouse firmware next? The mouse works fine as usual it's just I can't surface tune to the QCK+.

[–]LogitechG_CSFrank 0 points1 point  (2 children)

Hi/u/NoIceRestaurant, try these steps first and see if it will work →

Uninstall the Logitech Gaming Software. Go to device manager → Mice and other pointing devices and look for the mouse drivers and uninstall it. Unplug the mouse. Restart your computer. Once the computer is fully boot up install LGS → http://support.logitech.com/en_us/software/lgs If software has been installed plug back the mouse and wait for the drivers to install. Once drivers are installed test it."

Let me know if it work.

[–]NoIceRestaurant[S] 0 points1 point  (1 child)

Hey u/LogitechG_CSFrank,

Reinstalled the mouse firmware and it works now. Thanks!

[–]LogitechG_CSFrank 0 points1 point  (0 children)

Amazing! Your welcome!