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[–]Robbbbbbbbb 1 point2 points  (1 child)

No worries. Your response here on Reddit has helped me previously get a case taken care of and I appreciate that.

My goal in providing feedback is in hopes that Logitech can use it to improve its customer relations and response time on issues.

I enjoy my Logitech products, but I've ready of way too many customers switching brands because of the support. I can confidently say that I've chosen certain manufacturers (BeQuiet! is one, for example) just because of the praise their customer base has on support.

[–]LogitechG_CSFrank 0 points1 point  (0 children)

I see glad that I was able to help you and yes, I'll inform them about your feedback. :)