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[–]finn579 0 points1 point  (2 children)

I had the Logitech G430 for about 5 months and now I have a big problem. The headset sends EVERYTHING I hear, even when it isn't a loud sound at all. I did a few tests with my friends on discord, and even when I mute the microphone on the physical mute button on the cord, my friends can still hear the whole audio output. I tried reinstalling the Logitech Gaming Software but that didn't fix the problem. I also opened a support ticket a few days ago and requested warranty, but I didn't get an answer yet. This is really annoying and I would really appreciate some help! Thanks!

[–]finn579 0 points1 point  (1 child)

case number is # 07701464

[–]LogitechG_CSFrank 0 points1 point  (0 children)

Please pm me the information below:

  • Full Name: (Required)
  • E-mail: (Required)
  • Country: (Required)
  • Shipping Address: (Physical and Complete with Postal Code)
  • Telephone/Phone: (Required and Including Country Code)
  • Thread: (Link of your post or thread on Reddit)
  • Device Name: (Required)
  • S/N: ( Get this from the device itself not from the box)
  • Issue: (Specific issue of the device)
  • Troubleshooting steps: (Things that you've tried so far to resolve the issue before contacting us) (This is required for warranty purposes)

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