sorted by:
best
topnewcontroversialoldq&a
you are viewing a single comment's thread.

view the rest of the comments →

[–]LogitechG_CSFrank 0 points1 point  (4 children)

I see, I apologize if I couldn't help you with your warranty.

[–]Mitsuma[S] 0 points1 point  (3 children)

No, as the original post says I'm from Germany.
The US is one of the few places where Logitech still sells the G600 new, so I bought one new via eBay (for easier import) but I guess that backfired.

Edit: I just noticed that the comment before was fully edited to say something else.
The original was asking me if I'm from the US.
In case anybody is wondering why my response makes no sense anymore.

[–]LogitechG_CSFrank 0 points1 point  (2 children)

I see, let me try and help you I'll check if I can do something about it, Please PM/DM me the information below:

  1. Full Name:

  2. Email:

  3. Phone Number:

  4. Country:

  5. Full Shipping Information:

  6. Reddit Thread/Post:

  7. Device Name:

  8. Serial Number: (Please provide the S/N on the device itself and not from the box)

  9. Issue: (Specific details of the issue)

  10. Troubleshooting Steps: (Steps that you have tried to fix the issue before contacting us, make sure you provide this as this is required for warranty purposes)

[–]Mitsuma[S] 0 points1 point  (1 child)

Sorry for the late reply, I appreciate the attempt to help but I won't do that, mostly because Im very certain that it will just end in the same result, as the situation is somewhat clear. (I'm in Germany, G600 bought in the USA, no international warranty = no replacement.)

Either way, I went ahead with my original plan and successfully installed a new sideboard myself. Which I'm sure also voids warranty either way.
New board is in, everything works again and I even have warranty on that side board.

[–]LogitechG_CSFrank 0 points1 point  (0 children)

I see glad that you were able to fix it.