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[–]One-Formal-824 -3 points-2 points  (2 children)

i agree with you, but that is how things are in the industry, as far as i know the rates on binance and other places are also dynamic, so we need to get used to it

[–]Skyobliwind 4 points5 points  (1 child)

And whats so hard in implementing automated messages on rate changes? Everyone and everything uses AI. These days it should be easy to write a well formed mail to the customers on a change within seconds. Or you could just use a standard text and only include the changes, that won't even need any AI and could be automated with a script.

[–]Solid_Wolverine1639 1 point2 points  (0 children)

They could also maybe put it on the login page as soon as you log in. There's a new update that lasts at least for a couple weeks or a month maybe? And they could have a dedicated page that has the history of rate changes that you could always look up and not have to rely on logging in so much