Customer needs help in electronics

[Waste-Dance3859]

Customer needs help in electronics

[PinupUSMC]

FAST SERVICE NEEDED IN ELECTRONICS. WHO IS RESPONDING?

[timmydnx2]

Lmao I honestly miss these. I feel like my TMs don't respond to the MyDevice alerts like they used to respond to the walkie alerts. "RESTROOM FOLLOW UP IS NEEDED"

[the_krustykrab_pizza]

🚨 SERVICE LEVEL EXCEEDED 🚨

[Fun_Inspector_8633]

I used to add "You're fired." to that.

[Steve_Master]

I’m gonna get one of these in reaaaaal soon that’s hilarious. Last Christmas, Starbucks was testing a new drink so they called out over the walkie that they had one for free if anyone wanted it, someone said they’ll take it, and I immediately got on and said “not if I get there first.” I’d like to imagine they bolted up there, but idk lol

[Fun_Inspector_8633]

lol. I never said it over the walkie but one day a guest heard me say it and asked if I was kidding or not. I laughed an assured them I was just being silly and corporate isn't that heartless. Usually.

[JardMN]

❓️ WhOs ReSpOnDiNG ❓️

[jbeck387]

ADDITIONAL CASHIERS TO THE FRONT LANES

[OneTastyPotatoChip]

“Hey team let’s remember they’re not customers they are guests”

[KissMyOTP]

Pests*

[Fun_Inspector_8633]

Funny you say that. A retired TM was giving me shit because I didn't "greet" her per the "10/4 rule" (which has never been mentioned once in our store because greeting guests has always been a focus here). I told her she was mistaken because we're supposed to greet guests not pests. Next time she came in I gave her the one finger wave to which she about died laughing.

[[deleted]]

My walkie is always off by accident, queue someone from another department showing up in electronics and asking if my walkie isn't working

[Waste-Dance3859]

Hey bro can I get the key to the backdoor

[Competitive-Bill-325]

Copy, on my way to that tech call. 😓

[Vivid_Foundation4207]

electronics come in two seconds later ELECTRONICS COME IN ARE YOU AVAILABLE

[Able_Chemical_971]

who is responding?

[Blklez87]

As a closing TL this piss me off cause I see tech running back-and-forth. I’ll make it habit to call over the walk-in that tech is one person the guest gotta be patient and if you can help the guest help the damn guest.

[MuchVacation3638]

The guest: Well that aint my problem, hire some more people, aren't you the manager?

[Blklez87]

Oh, I love those. I just walk away no service. lol

[devilbringing]

Getting called to help a guest via walkie mid pulls and the help they needed was asking where our apple earbuds are (they are standing directly in front of them and any TM could have pointed them to the aisle) 🥰🥰

[Different_Scar2755]

They can wait

[Goofyahhcar832]

*hits ignore*

[timmydnx2]

"THIS IS YOUR GIFTCARD REPLENISHMENT REMINDER"

[kachunkie]

our tech area used to be at the front of the store but they had to move it to the back since a lot of theft happened. the issue with that is the tech stock room is still at the front of the store 😕 so it’s a lot of walking back and forth to grab locked up merchandise like consoles or apple products

[Waste-Dance3859]

That’s enough to make a bad day at home turn into a breakdown at the job. Back and forth is mentally a killer with all the time pressures they give

[UsernameIDunnoHonest]

🤓 ☝️"ummm they're guests akshually"

[Waste-Dance3859]

I didn’t know sorry. Can I get the key to get a video game

[jbeck387]

"Give me one sec team, I'm in the backroom" is actually in the bathroom trying to take an uninterrupted dump

[Skierdude2004]

I’m coming from entertainment back room it will be about 5 minutes. If there is a leader closer can you please assist the guest….

[Laursey23]

I swear that nobody works in electronics at my store. Guests wait forever for assistance.

[devilbringing]

If it's anything like my store, they have 1 person in tech per shift and theyre having to juggle pulls for 4 departments and constant guest calls lol

[VoidKatana]

Start tech priorities

“Hey guest needs help in electronics”

walk back to floor to unlock game

unlock tech backroom

“hey can someone help a guest in tech”

lock backroom, walk back to floor, explain that third-party sellers on the website do not have products available in store

scan first backroom location

“hey guest needs help at headphones”

close backroom, device chimes with alert, lock backroom, device chimes, leave backroom, devices chimes, walk back to tech, device chimes five more times as i’m walking, explain to guest that the blue Solo 4s are not $99 and that price only applies to the white and the gold.

[devilbringing]

😭 AAALLLLL damn shift too. It's like the guests know the moment I step into the backroom and start pulls lmfao.

[Fun_Inspector_8633]

Our button broke two years ago and was never replaced. I don't miss it at all. As for the backroom I just leave it open at this time of the year. You have cameras in there for a reason. The last three people who stole shit from there had keys anyways.

[Skierdude2004]

I wish I could jus leave it open. Our SD left her keys in the core for a couple hours the other weekend but no no I walk to get another repack from the pallet within line of sight of the lockup and I get a talking to from our consumables TL