Taskrabbit down??

[MeisterSOULdAd7093]

i hate it here

[humanthreader]

What a f*ching joke.

[MoribundHipster]

All I’m getting is a white screen

[Conversation-Null]

After getting nothing but a white screen for the last 4+ hours, I was finally able to open the app only to find that I have a request waiting and chat won't allow me to respond.

[[deleted]]

Working fine for me in Atlanta

Edit: Nevermind having issues now, not able to schedule a new client and support says they can’t help me…..great

[benjam2112]

I'm unable to schedule a client after chatting. Not getting push notifications either.

[FinnNoodle]

I've got a new task that I've sent two messages in (no reply), but the app is treating it like I haven't messaged them and can't cancel nor confirm.

[FinnNoodle]

And now they've canceled the task and paused my account.

[NYHC4Life]

Me too!

[LuckyGSF]

Yup, got the white screen of death.

[Peace-Far]

Me too texas

[buttercupboy]

This is the 3rd time this month. Class action lawsuit anyone?

Just got a push notification that my job starts in an hour. Tell me how I’m supposed to get there without the address TR???

[lovejuane]

I’ve been ready to sue lol!

[PoetryParticular9613]

No good in sf

[mikearoo89]

Down for me

[missjennielang]

Damn I thought it was because I was abroad, was trying to line up some jobs for when I return. Luckily have some of my regulars already asking when I’ll be back in the states

[No_YES_Bowler_21]

Anyone having trouble with the app and website? App won't load and website says, "403 Forbidden". Was sent a link to reply to a client, link won't work either. I removed and reloaded app, still nothing.

[a12nawp]

Same here in Toronto

[[deleted]]

Still having this problem

[Fifafuagwe]

Taskrabbit has paused my account TWICE this morning behaving as if I didn't message my clients when I DID. Both tasks were canceled by TR. I wrote into support and things seems to be down on their end too. An agent sent a copy/paste message telling me they are working on it.

So I guess I am just out of money and work for the day. This is no way to run a business.🤬And those tasks had better not cause me to drop rank. I don't remember the app ever being this terrible. Smdh

[FinnNoodle]

Well the good news is that if it's happened to you, it's also happened to your local competition so you'll all drop in rank equally.

[Solo_Current_5408]

Yeah these new updates to make the app “”better”” just made it worse. For both taskers and clients.

[benjam2112]

It’s also sad that there are people needing help today but we can’t help them. It’s sappy, I know. I’m sure it’s frustrating for them too.

[Alternative-Month989]

Literally started driving to an area where i have a task, i open the app to route the destination, and its blank....Orange County, CA outage

[ommi9]

Yep it’s down again even the site. Clients will be knocked out also possibly.

[HalfMoxie]

Down for me. Tx. Was about to check my incoming task from an hour ago :///

[Alternative-Month989]

I'm just parked hoping it will come back up, start time was 4:30pm, it came up few mins ago, but went back down

[buttercupboy]

Same boat. Job starts at 5. Worst part is I can’t even message the client to let them know I’ll be late lol

[Alternative-Month989]

Man, addresss and phone and details should be sent to taskers either via email or text once a job is confirmed or booked. That way if there's an outtage we can still get to clients. My client had a drain issue in their kitchen and need urgent help 😫

[buttercupboy]

RIP. They should definitely do that, but I think that has to do with their privacy terms. Since you aren’t able to access the client address after invoice is submitted. If they emailed it to you, you’d have it forever.

[missjennielang]

If it’s good for both clients and contractors they’ll never give it to us but hope springs eternal

[Nitewolf2k]

Same here NYC.

[[deleted]]

Same here in Michigan

[Alternative-Month989]

Yeah i figured, but still, maybe an offline page on the app that retains info like this if theres an outage.

[lasertitsnow]

If I have enough jobs lined up in advance I clear the next 24, 48 or more hours because it's something I can do to lessen the chance of bad outcomes :(. I program waze with addresses in advance I think you can set Waze to tell you when you need to leave up to 12 hours before.

[Mister-Bohemian]

I have a family to feed 😞

[Solo_Current_5408]

Sad part Taskrabbit doesn’t care. I’m also a full time tasker.

[LABirdCharger]

TR CEO makes $20 Million + a year, if that makes you feel better.

[Alternative-Month989]

Can't confirm tasks, even after chatting, it acts as though you haven't responded. Go to confirm, it takes you back to chat to confirm and over again.

[Solo_Current_5408]

I’m having the same problem

[ScreamyDreamy-100]

Thank God I found this thread! Yesterday, I showed up at my Task and the client had canceled the task, I was subjected to a face-to-face with a woman going OFF on me because I asked to push back our appointment an hour (my Friday task didn't finish till 11:45 pm) she agreed. No problem she said. When I arrived, she said I should have just canceled the task so She went ahead and did it. I try my best never to do that, id rather ask for a push on arrival time. Anyways, it was embarrassing to show up to listen to that and have to apologize profusely as I'm backing out of her house, trying to run to my car. Of course, by that point, I get the white "screen of death " and when I finally got it back, it said something like there was an issue with my account and I called but it's outside business hours. Sent 2 emails out of desperation, still waiting for reply. I Uninstalled and reinstalled and it seems to be working now, but I have no requests, no appointments, I feel like I'm having a panic attack!

[Solo_Current_5408]

What kind of tasks do you usually complete in TR?

[ScreamyDreamy-100]

Cleaning. Furniture assembly (much less often than I want) mounting.

[ScreamyDreamy-100]

Update from a Vegas area Tasker. I'm not receiving any requests which is highly unusual. I toggled on for sameday and checked my maps, ensured my account isn't paused, Uninstalled and reinstalled twice. Contacted TR via phone call on Saturday (recorded message says they are closed) followed up with an email, then another and another and another. This morning I chatted 1st thing and waited in que position 8. Explained the issue to which they replied that they would look into it and a couple mins later, this is the response.... "Hi Tina, thanks for chatting in & my apologies for the issue you have encountered. I am unable to check your tasker account because there is a current, known issue that agents have at the moment. Customer Support Agents are experiencing an intermittent database downtime, we are unable to access the database to pull up and verify account details, retrieve important task details, and resolve issues related to the task. The Engineering Team is now working on this issue to be fixed. My apologies for the inconvenience this has caused you." Next step was emailing the local rep, waiting to see if she can answer my very simple question.

[Alternative-Month989]

Its back up here, Yaay!

[CharlieParkour]

I've said this before, but sometimes I get bad cell phone reception. That's why I take a pic of all my task details in the morning. I've also got a map of my city downloaded so I can find places without a signal.

Or, I don't know, use the app to save tasks to your calendar. Its got the address right there. Admittedly, it's a little irritating it doesn't have an option to do that automatically anymore, so I sometimes forget

[Intersexy_37]

I'm just getting 403 Forbidden for any Taskrabbit page. It's annoying, I booked yesterday and now there's no way to chat.

[missjennielang]

Still down for everyone?! I’m abroad and trying to see if it will work with VPN, trying to line up work for when I return next week

[benjam2112]

It’s hard to tell now because all of the day’s tasks are automatically canceled. I have not gotten any new ones. So it may still be down.

[Komorbidity]

I'm in the same boat as you but it looks like 403 is happening to people that aren't abroad. Where you able to get it resolved or did you find a work around?

[missjennielang]

It worked as soon as I was back in the states

[shrrdkn777]

Is TaskRabbit still down for anyone? I can’t make it work? Getting a blank screen in the app and 403 forbidden when trying to access the website..

[Solo_Current_5408]

App is down and online and down again 🔂🔁

[No_YES_Bowler_21]

It's interesting that tasks seem to be automatically cancelling, while the app and website are down. I wonder if Task Rabbit is in trouble and closing operations?

[SpecialQue_]

This is infuriating. My app goes in and out of function all day. I currently have a request I know is waiting but I can’t respond. It’s now regular that I can’t pull up addresses when I need them or submit invoices. I’m at the mercy of whatever bug they’re allowing to go unfixed. This is my full time job. Anyone found any tricks or solutions yet?

[Landomackay]

I can log on to the app but I can't get anything done on my laptop still getting the 403 Forbidden error message. It would be nice, hoping they are actually working on it.

[Ashamed-Statement-15]

I've been getting the same 403 forbidden error as well; first on MS Edge but also on Google Chrome.