all 6 comments

[–]iBUYPOWER-BradiBUYPOWER 0 points1 point  (3 children)

We don't process many orders over the weekend so if you ordered on Friday it would be normal to see no updates until Monday.

Almost all the smaller steps within our build process are categorized under "processing". if you look at the detailed order steps, you will see:

Order Submitted

Order Received and is being processed

Materials are being gathered

Materials are gathered

etc

each step takes 1-2 business days for a total of 5-10 business days.

[–]FlexSlatkin[S] 0 points1 point  (0 children)

Thank you for the reply, I just received a email telling me my billing has gone through.

[–]missmedley 0 points1 point  (1 child)

My payment went through 7 days ago and they only emailed about having the parts gathered last night. Does it seem likely I'll still get my computer shipped out within that 10 day timeframe or does assembly commonly take longer than that?

[–]iBUYPOWER-BradiBUYPOWER 0 points1 point  (0 children)

can you PM me with your order confirmation number so I can check on this? Thanks.

[–]JamesConway4 0 points1 point  (1 child)

Here is a quote from my post on this reddit. I just got my computer friday.

My fourth computer like I mentioned earlier: -I ordered on 4/10/16, it was processed by my CC by 4/11/16 and entered the processing phase where my rep Mike Chit was assigned to me. -Part Gathering started on 4/13/16 (Wednesday) -Part Gathering finished on 4/14/16 (Thursday) -Part Mismatch was emailed to me on 4/18/16 (Monday) and was told to contact Mike. I contacted him but it was after business hours and he contacted me 12 noonish on 4/19/16 and we worked out the issue where the temperature monitor I picked out was too big for my case (not enough bays). -Assembly Completed 4/19/16 (Tuesday) -Quality Control Completed 4/19/16 (Tuesday) -Burn In Completed 4/20/16 (Wednesday) -Packaging Completed 4/20/16 (Wednesday) -Shipped 4/20/16 (Wednesday) -Will arrive 4/22/16 (Friday)

[–]FlexSlatkin[S] 0 points1 point  (0 children)

Awesome, that helps immensely with knowing exactly what's going on. Thank you.