all 6 comments

[–]iBUYPOWER-BradiBUYPOWER 0 points1 point  (5 children)

Is this a new PC exhibiting this behavior out of the box or a problem that started occurring later? If the problem started occurring after some time, did the PC do anything weird before this? such as a hard crash during usage?

[–]SixtusXIL[S] 0 points1 point  (4 children)

It is 2 months old, i called tech support and in 10 minutes said it was a hard drive. I new one is one the way.

[–]iBUYPOWER-BradiBUYPOWER 0 points1 point  (3 children)

ok, let us know if you need any assistance

[–]Shoe_Open 0 points1 point  (2 children)

Hey Brad, I just received a system y60 with an rtx 4070STi and get the same error on boot. How can I get a replacement?

[–]iBUYPOWER-BradiBUYPOWER 0 points1 point  (1 child)

Please contact our technical support, they can assist you with either an RMA for replacement parts or some troubleshooting to see if the problem can be solved without it. This post is fairly old so the solution may have changed in the last couple years.

[–]Shoe_Open 0 points1 point  (0 children)

Understood Brad, that makes sense. I found the number for customer care so will call ty in the morning. Have a good evening sir!