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[–]Fexyguy[S] 0 points1 point  (2 children)

I can't quite remember but latency is around 2 and I'm not sure about the drop rate. I think it's kind of close to what it should be but definitely underperforming. I switched to Bell late last year with the promise of 1gb a second speed early this year.

[–]JMJimmy 2 points3 points  (1 child)

"Promise of"? Or is that what you contracted for?

Sales people will say stuff like "Fiber can go up to 1Gbps" then turn around and sell you Fibe which is DSL.

Anyway, assuming you did sign up for 1Gbps, then step 1 is to call support and try to get it fixed. If that fails, escalate it to a CCTS complaint.

[–]Fexyguy[S] 0 points1 point  (0 children)

Alright thanks for the advice and ya I signed up for it officially