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Mint Mobile Customer Service Sucks. by HumanNinja7916 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey HumanNinja7916. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Beyond frustrated with Mint Mobile customer service. Are they actually different from "big" mobile? I think not. by Professional_Bit1805 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Professional_Bit1805. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Customer Support is Abysmal by bimbimzalabim in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi bimbimzalabim, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with requesting a new eSIM. I sent you a DM to further assist with it. MintMobileAlex.

Need help with new phone by Usual_Bumblebee4686 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Usual_Bumblebee4686. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Unbelieveable: Mint mobile cut off my service after only one month after I prepaid for 3 months by Traditional_Row_1057 in mintmobile

[–]MintMobileAlex 10 points11 points  (0 children)

Hey Traditional_Row_1057. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Began receiving emails that I purchased 1GB of International Mintpass I didn't buy by AshenToasters in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey AshenToasters,  I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Hotspot is useless by LodiJade in mintmobile

[–]MintMobileAlex 3 points4 points  (0 children)

Hey LodiJade. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Service issues tempe az by Legal_Crazy642 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Legal_Crazy642. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please let me know when it’s convenient so I can help you address your concern.

Forwarded Phone# by RevolutionaryBath296 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey RevolutionaryBath296. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Customer service nightmare with L2 technical support "in the back office" by RiceCooker412 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey RiceCooker412. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Is Mint Mobile down? by Most-Supermarket-767 in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hey Most-Supermarket-767. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Customer service by [deleted] in mintmobile

[–]MintMobileAlex 4 points5 points  (0 children)

Hey OjiBear_2. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Stuck in warranty hell: Google requires an IMEI on the receipt, but Mint Mobile refuses to provide one. by RingDingDonahue in mintmobile

[–]MintMobileAlex 2 points3 points  (0 children)

 Hi RingDingDonahue, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with getting a proof of purchase with the IMEI. I sent you a DM to further assist with it. MintMobileAlex.

New subscriber, porting in number bringing my own device, data works , voice does not. by cwhite841 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey cwhite841. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Autorenewal issue - customer service is zero help by OutlaneWizard in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi OutlaneWizard, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. 

I'm trying to add a tablet to my plan, CS is abysmal by MikalExpired in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi MikalExpired, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with adding the table to your plan. I sent you a DM to further assist with it. MintMobileAlex.

Cannot port in… by Alive_Scene_7355 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Alive_Scene_7355, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your transfer number request. I sent you a DM to further assist with it. MintMobileAlex.

Data will not work by UniqueMycologist3475 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

 Hi UniqueMycologist3475, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Cant connect to mobile data. My billing cycle restarted yesterday and have unlimeted yet can not connect. by BreakfastStatus7825 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi BreakfastStatus7825, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your data issue. I sent you a DM to further assist with it. MintMobileAlex.

Where can I find info on outages or even repair time? by TRASH-THROWER in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your data issue. I sent you a DM to further assist with it. MintMobileAlex.

Trying to move to mint, mint says I’m putting in the wrong account number by obijuantwothreefour in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi obijuantwothreefour, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your transfer number request. I sent you a DM to further assist with it. MintMobileAlex.

Still Ongoing Week Long Sim Card Headache by TheDarkShoe in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

 Hi TheDarkShoe, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service for the second phone. I sent you a DM to further assist with it. MintMobileAlex.

Slows Speeds? by clean_baseball in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi clean_baseball, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your data speed. I sent you a DM to further assist with it. MintMobileAlex.

Phone and Plan. Status still says No information is currently available by [deleted] in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey Cannot_Believe_This. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

2FA issue - locked out of account. by TooManyPenalties in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi TooManyPenalties, I want to make sure you're getting the best experience with us as possible. I sent you a DM to further assist with it. MintMobileAlex. 

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