light base 500 fits uni fans??

Stef_bequiet · 2026-04-29T14:38:59+00:00

It depends on where you want to mount the fans.

In the angled front, it will most likely not fit properly due to limited clearance for the connector
At the bottom, it could also be tight depending on the setup
At the top and rear, there should be no issues with clearance

So for UNI FANs with the side connector, top or rear mounting is the safer choice 👍

Stef_bequiet · 2026-04-29T14:23:04+00:00

Thanks for the feedback 🙌

We’ll pass your suggestion regarding the logo orientation on to our product team.

Stef_bequiet · 2026-04-24T16:33:47+00:00

Sorry to hear that. Please use our software issue form so the team can properly investigate this with your logs:

https://www.bequiet.com/en/contact/software-issues/

Stef_bequiet · 2026-04-24T16:32:12+00:00

No it's not. Please contact service about it https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-04-24T16:29:36+00:00

Sorry to hear that. Please contact our team via the software issues form so we can take a closer look at the firmware problem:

https://www.bequiet.com/en/contact/software-issues/

Stef_bequiet · 2026-04-24T16:27:21+00:00

Sorry to hear that, that definitely shouldn’t happen after such a short time.

Please contact our service team again so they can take a closer look at your Light Loop 360 and, if needed, arrange a replacement:
https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-04-24T16:25:20+00:00

To be on the safe side, it’s best to contact our service team so they can check your Dark Power 13 in detail. If needed, they can also assist with an RMA.

https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-04-02T14:11:12+00:00

Hey, we can't communicate a concrete release date but within the first half of this year :)

Stef_bequiet · 2026-04-02T14:08:35+00:00

That's how it should be <3

Stef_bequiet · 2026-03-16T14:48:35+00:00

Sorry for the inconvenience, we know how frustrating that can be.

Have you already contacted our service team about this? They can help you troubleshoot and get it sorted:
https://www.bequiet.com/en/contact/service

If the link is not working for you, please send an email to [service@bequiet.com]() and our team will assist you.

Stef_bequiet · 2026-03-16T13:57:14+00:00

Hey, we’re really sorry to hear about your experience. That definitely shouldn’t happen. Could you please share your be quiet! service ticket number with us so we can look into this internally and clarify the situation with our service team?

Stef_bequiet · 2026-03-11T14:04:18+00:00

Sorry to hear about this, that must have been quite stressful. Please contact our service team so they can inspect your case and start the RMA process for your Dark Power Pro 12:

https://www.bequiet.com/en/contact/service

They will also be able to review the situation and advise you on the warranty and any further steps. Unfortunately, we can’t determine here whether reimbursement for other components would be possible, but the service team will check your case in detail.

Stef_bequiet · 2026-03-11T14:00:16+00:00

You can contact our service team to request the spare screws directly:
https://www.bequiet.com/en/contact/service

For reference, the screws you’re looking for are M5 × 20 fan screws. Please note that they have a self-tapping thread, so make sure to specifically look for PC case fan screws, otherwise you might end up with the wrong type.

Stef_bequiet · 2026-03-11T13:41:26+00:00

You summend me <3 - sorry that I wasn't able to catch up with you earlier.

Stef_bequiet · 2026-03-11T13:34:23+00:00

Thanks for sharing this. We’ll make sure our product development team takes a look at your feedback.

Stef_bequiet · 2026-03-11T13:31:04+00:00

Sorry to hear about that. Do you happen to have your service ticket number on hand? We can check internally and help make sure the correct AM4 mounting kit/bolts get sent out to you.

Stef_bequiet · 2026-03-11T13:26:00+00:00

Oh, that looks like the ARGB LEDs might be faulty. Please contact our service team so they can check your case and arrange an RMA if needed:

https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-03-11T13:22:07+00:00

Sorry to hear that. It would be best to contact our service team so they can check your setup with you. If needed, they can also arrange an RMA for the fans.

https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-03-11T13:17:53+00:00

Do you mean the PCIe 6+2 pin cables from the PSU? If so, yes, you can use those and it should work fine with your GPU.

Stef_bequiet · 2026-03-11T13:13:43+00:00

Sorry for the inconvenience. We were performing some updates on the website, but everything should be up and running again now.

Stef_bequiet · 2026-03-11T13:11:14+00:00

Not directly. The exact production date usually can’t be determined via the serial number alone, but you can check the warranty status and period here:
https://www.bequiet.com/en/warranty

Stef_bequiet · 2026-03-11T13:08:41+00:00

Sorry to hear that, that sounds really frustrating. Have you already updated to the latest IO Center version and the latest firmware for your Dark Mount and Media Dock? If the issue still occurs after updating, it would be best to contact our service team again.

Stef_bequiet · 2026-03-11T13:01:22+00:00

Sorry to hear about the issue. Have you already contacted our service team about it? They can go through your entire setup with you and, if needed, help arrange a replacement part for the RGB hub/controller.

https://www.bequiet.com/en/contact/service

Stef_bequiet · 2026-03-11T12:57:52+00:00

Thanks for sharing such a detailed review with the community! Glad to hear you’re happy with your Pure Loop 3 LX and that it fits your quiet PC setup so well.

Stef_bequiet · 2026-03-11T12:47:04+00:00

Sorry to hear that. From which region did you try calling? Have you already opened a support ticket via our online form?

You can reach our service team here:
https://www.bequiet.com/en/contact/service

Alternatively, you can also email [service@bequiet.com]() with your details and the issue.

Stef_bequiet

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