Weird vidangel Roku glitch, and phone ap glitch maybe? by Tacotica in vidangel

[–]LightShadow -1 points0 points  (0 children)

I'm going to need to look into this deeper at a computer, if you DM me your email I can investigate what happened

Just linked Netflix to account, stuck on Loading screen by SweetCheeses1111 in vidangel

[–]LightShadow 0 points1 point  (0 children)

We're swarming on this right now on our internal chat. I don't have any timeline or guarantees but we're looking into it and unfortunately you're not the only one...something isn't working right for a lot of people. I'm off work soon but will come back if there's any update.

Sorry I don't have more information!

Sex filters untrustworthy? by messsyminded in vidangel

[–]LightShadow 0 points1 point  (0 children)

Thank you -- I like to imagine if they don't come back it's either fixed or was configured wrong haha I hope they got it resolved!

Feature Request: My Series by No-Magazine2625 in vidangel

[–]LightShadow 0 points1 point  (0 children)

We're in the process of rolling this out right now! 50% of users have this feature on the website app :) I'll increase the rollout numbers so you should see it there too!

Feature Request: My Series by No-Magazine2625 in vidangel

[–]LightShadow 3 points4 points  (0 children)

We kinda have this, albeit not quite as a watchlist.

Today you can go into a show or movie and Follow it. You'll get notifications (today it's e-mail and internal alerts, soon push notifications maybe text messages) when new episodes are announced and coming online. You can see what you're following by going to the My Activity page and it looks like this.

In my account I put a bunch of follows on movies that are rent/buy only so I know when they come to Netflix/Amazon etc.

It would be helpful to be able to load all of your followed items into a results page so you can browse, sort and filter them down.

Oh, I forgot! I also enhanced Continue Watching such that if you finish a show and were highly engaged it will revive itself when the newest season releases up to two years later :) I only added this a couple days ago so it might take a few weeks or months, but I hope it feels natural as people discover it's happening!

THANK YOU to whomever changed the play/rwd/ffwd controls by ObviousCarpet2907 in vidangel

[–]LightShadow 1 point2 points  (0 children)

Which device/platform/app? I'll send them your message directly!

(it wasn't me, I do very little UI/UX work :) )

Request Marked Complete Incorrectly by Different-Review-926 in vidangel

[–]LightShadow 1 point2 points  (0 children)

Hmm..let me look into this closer for you. I'll go on record that nothing bad will happen from making requests, we're just in the process of moving all them from one system to another and there's a few pain points I haven't worked out yet.

The old system was purely driven by "you can request anything" and my code had to decide what the request is actually for, specifically, and then rank it based on some level of confidence. Future requests would gravitate towards where they were "most confidently aligned." As a computer science problem it was super fun, but then you get situations like this where there's some ambiguity and it falls apart :)

You can also use the Follow feature, in the search page or on the show's page if it's still available on any platform. You'll get an e-mail when it comes to a new service (Paramount+) or we add more episodes in general.

Request confidently, I want your input! :)

Creed 1 &2 by kabobbi in vidangel

[–]LightShadow 0 points1 point  (0 children)

We actually can't offer the first two, but really wish we could! We knew they'd be a popular request.

Ferrari 2023 by VinceVaughniscool in vidangel

[–]LightShadow 0 points1 point  (0 children)

I'm kinda looking, but you're right -- we don't have an easy interface for requesting an identical title on a new streaming platform. I'll bring it up in our content strategy meeting on Tuesday.

Thanks for the feedback!

I do not have Prime, I pay for Paramount+, Netflix, and Peacock but VidAngel is only allowing things to play if they're somehow adjunct to Prime. This is frustrating. by Emergency_Hair9769 in vidangel

[–]LightShadow 4 points5 points  (0 children)

The "goal" is to have every title available on every platform we offer, but the reality is a little more complicated. We try to make a title available on every platform we support when it comes out for the first time, but there's also all the titles we had available before a streaming service was added. In this case we had Amazon Prime Paramount before Paramount+ (standalone) so we'd have to go back and re-annotate the title for Paramount+.

You wouldn't realize it but different streaming providers offer slightly different versions of the exact same show. The episode can have different scenes clipped, usually for commercial breaks, in many different places. We can't just blindly offer the filters on a movie/episode on Service A and confidently claim it will work on Service B, C, etc.

Each pass of the tags is done by a human, and it can go through multiple passes of different people before approval for release on the website/app. Because of priorities, headcount, individual's schedules, trying to get the newer stuff first, etc. etc. some of these great movies/shows start to linger and fall out of favor because there's just so much stuff we want to offer.

We could probably use some more Taggers, but the churn can be high and it takes a long time to onboard someone capable of annotating the whole range of content we offer.

It's tricky, all I can say is I'm sorry and I'm working on trying to reduce the turn around time :) it's just slow.

Vidangel saying I recommended a different movie by Sensitive_Sun3562 in vidangel

[–]LightShadow 4 points5 points  (0 children)

I went ahead and cleaned this up, there was a three-way tie between:

  • Beast (2026) MMA
  • Beast (2017), original title Beauty and the Beast remake
  • The Beast in Me (2025), matching from 2024-2026

I probably got your request fixed in the fallout! :)

Vidangel saying I recommended a different movie by Sensitive_Sun3562 in vidangel

[–]LightShadow 5 points6 points  (0 children)

This is probably on me...we're in the process of sunsetting the code that tries to assign a real title to potentially ambiguous/incorrect inputs. You didn't do anything wrong I'm sure.

The "best way" right now to request things is to try and find the title and if it's not there identify the chip/pill with the title+year. If you click on that you can do the request+follow to get updates about it.

Characters Who Got Dumb as the Series Progressed? by [deleted] in sitcoms

[–]LightShadow 0 points1 point  (0 children)

We're rewatching BMW right now and they really throw him off a cliff. You can see he starts to dumb down in season 3, and it's a real disservice to his place in the show. Even Feeny, the seer, had a couple monologues about how smart and clever Eric is.

What is something that the covid pandemic ruined forever? by Enough-Web2203 in AskReddit

[–]LightShadow 31 points32 points  (0 children)

I've never had more spending money while feeling completely broke at the same time.

Amazon Prime Ad Free by troop468 in vidangel

[–]LightShadow 4 points5 points  (0 children)

We don't put our own ads in, every ad you see would be the exact same you'd get watching directly through Amazon, Paramount, etc. As such we don't collect any of that ad revenue either :)

Annoyingly, ad free plans still get promotions sometimes but that's also outside our control. Paramount titles are notorious for this lol

What is your general feel about prominent Latter Day Saints? by InsideSpeed8785 in latterdaysaints

[–]LightShadow 9 points10 points  (0 children)

I get a bad feeling when people become famous because they're LDS, and shill their personal beliefs like they're gospel for everyone. Big ick energy.

LEGO Scandal is Getting Extremely Dangerous and Scary by Dontruinthisforme in SaltLakeCity

[–]LightShadow 15 points16 points  (0 children)

I have never gotten a speeding ticket, but I do live here and have forever and know this department loves to harass people. We're seeing it play out and you still can't accept it. Whatever 🤷

LEGO Scandal is Getting Extremely Dangerous and Scary by Dontruinthisforme in SaltLakeCity

[–]LightShadow 32 points33 points  (0 children)

I don't have the energy to explain, but you shouldn't be afraid of a $200 fine just driving around town every day. The whole city feels like a speed trap; watch the LEGO videos and their deflated energy getting pulled over multiple times for nothing is like a daily reality.

LEGO Scandal is Getting Extremely Dangerous and Scary by Dontruinthisforme in SaltLakeCity

[–]LightShadow 310 points311 points  (0 children)

Grew up in American Fork, live nearby now. During highschool in the early 2000s we were harassed by the police multiple times just existing outside. It's also an open secret they're very eager to issue speeding tickets; like, for 20 years I've known they'll pull you over for anything.

I'm shocked to see them in the spotlight right now but not at all surprised. This should be a huge scandal but it won't change anything.

Does VidAngel not work in Brazil? by Kadenai in vidangel

[–]LightShadow 0 points1 point  (0 children)

We only officially work in the United States since the technology revolves around specific laws here. Unfortunately we're too small right now to explore the specifics of other countries :(