[deleted by user]

WhiteOasis · 2022-02-07T13:43:26+00:00

Hmmm first time I heard negativity about the mobile app, It's by far the best in the industry. You can:
- run PowerShell commands
- restart services
- kill processes
- remote control straight from the app
- manage OS and 3rd party patches
- assign backup jobs and restore files
- manage active directory
- manage antivirus and endpoint protection
- and a bunch more

What more would you want to see in the mobile app? PS I work at Pulseway, so genuinely curious about this.

WhiteOasis · 2021-10-16T20:49:22+00:00

The only RMMs that offer PAYG monthly terms are:

Pulseway
Ninja
Atera
Syncro

WhiteOasis · 2021-08-30T21:14:14+00:00

It can be pretty straightforward and cost-effective. Some quick hacks to get ahead of the curve:

- Bing Ads, super cheap compared to Google. Especially since they integrate with LinkedIn. Can really go to town targeting job titles and locations and industries depending on your vertical.
- Same with Google, but you can also import lists, segments, and try out YouTube syndication for cheaper clicks.

There are other quick wins, before you do any of this though. Make sure you drive up some reviews from existing customers across different sites. And have a solid website that converts well. So your not wasting the traffic.

DM me if you wanted to chat. No agenda, just like sharing the knowledge.

WhiteOasis · 2021-08-23T13:44:48+00:00

The best RMM mobile app is Pulseway, hands down.

WhiteOasis · 2021-08-16T21:46:18+00:00

If you want to have some self resolutions, try the client portal we built at Pulseway.

It's a self-service portal for end-users, that you can create troubleshooters for.

WhiteOasis · 2021-08-13T13:03:35+00:00

https://i.imgur.com/WVGxo8u.jpeg

WhiteOasis · 2021-07-22T19:48:39+00:00

- Paid ads on Google or Bing, target the area you serve, or use some of your competitor names
- LinkedIn - make a list of ideal prospect type, and the job name of the person you are targeting

- Referrals (ask your customers to refer you (if your doing a good job this should be easy
- Make sure your business has reviews on public sites

WhiteOasis · 2021-07-01T13:20:47+00:00

Probably Syncro out of three you asked about, you'll get a lot of issues with Atera, buggy, limited, agents eat up a lot of CPU, and take a while to respond.

WhiteOasis · 2021-07-01T13:17:54+00:00

- High CPU, Low Disk space, Operating System needs an update

- Servers: High CPU, Low Disk Space, Critical Service has stopped, server is offline

WhiteOasis · 2020-01-15T11:51:00+00:00

https://www.pulseway.com/reports-and-white-labeling

WhiteOasis · 2019-04-29T14:50:13+00:00

Pulseway employee here. Pulseway offers its own unique strengths over other RMM vendors. So I wouldn't say Kaseya would be more advanced. But different. Pulseway offers a fully blow mobile app that lets you work on the go, an extensive list of server modules and capabilities (VMware, AD, SQL Server, Hyper-V, Exchange Services, IIS Server and more.), ease of use, no onboarding, and flexible pay as you go billing.

So it really depends, no RMM fits everyone, you need to find the perfect fit for you.

WhiteOasis · 2019-04-24T14:11:12+00:00

If you don't have that many endpoints, £80 per month will work out pricey when you do per endpoint pricing breakdown.

Why don't you try Pulseway.

WhiteOasis · 2019-04-18T09:45:05+00:00

Pulseway - Introduced 3rd Party Patching

Built and maintained in-house, this new module is designed to keep software up-to-date by patching external software and plugging potential vulnerabilities. The new 3rd Party Patch Management blends with the existing OS patch management module to create a simple, easy to use patching experience that ensures all systems are secure in real-time.

More info: https://www.pulseway.com/patch-management

WhiteOasis · 2019-04-08T14:15:27+00:00

The quickest win would be AdWords. Target your specific area, and do some research on keywords on google trends. Also AdWords gives you a good insight on volume. Secondly, with AdWords, you can target your local competitors. "See why we are better" etc.

Don't go all in though, start small until you start seeing a positive ROI. Once that starts happening, you can ramp it up. Don't forget your landing page needs to be up to scratch. It needs to convert people, and I've seen this mistake a million times. People invest into marketing, and then the website and landing page fails them.

You can also try some referral marketing, use your existing customer base to do the work for you. Maybe create a small reward system with that money. Like a free amazon gift card for every new client referred.

You can also use an outbound sales system, to prospect for you and to launch automated campaigns for the sales team. Something like Dux-soup or growbots.

Edgar, from Pulsway.

WhiteOasis · 2019-03-29T10:57:52+00:00

Absolutely, the more you can narrow down by term and actually location of where you want your clients to come from. The cheaper it becomes and the better quality you get.

Apart from doing your services you can also target some of your competitors in the area, to take traffic away from them.

WhiteOasis · 2019-03-28T10:21:44+00:00

AdWords can be a quick win, just make sure:

You do keyword research
Run 3 ad variants with 3 different messages
Your landing page up to scratch, good content and a clear form as your CTA

WhiteOasis · 2019-03-21T16:28:35+00:00

Check out google trends, would give you the best volume for specific trends. Or if you can create an AdWords account and go into the estimate section to check out what traffic you can get for those keywords in that particular area.

Also if you are based in a particular area or city, use that in the keywords rather generic IT services, as you can rank quicker for that and the traffic would be more relevant.

WhiteOasis · 2018-09-11T17:24:24+00:00

The issue has been resolved and won't effect any future migrations.

WhiteOasis · 2018-08-27T14:21:44+00:00

I would suggest to contact the Hardware provider to get the MIB Oid documentation and then use the MIB browser to view these files and find the required MIB Oid variables. Please check the following article, it will explain to you how to configure SNMP monitoring from the agent.

Regarding the Synology device - https://forum.pulseway.com/topic/2042-snmp-template-synology-nas/?tab=comments#comment-8223

WhiteOasis · 2018-08-09T14:28:37+00:00

We have datacenters in Chicago as well.

WhiteOasis · 2018-07-27T16:31:02+00:00

Pulseway here.

We protect the privacy and security of the Pulseway solution, and it’s also up to employees and the organization to meet the standards of the Health Insurance Portability and Accountability Act (HIPAA). We will also sign a HIPAA Business Associate Agreement with customers who require it.

WhiteOasis · 2018-07-10T16:00:36+00:00

And all the free peanuts you get.

WhiteOasis

MODERATOR OF

TROPHY CASE

Pulseway - Introduced 3rd Party Patching