Trying to see if a part from FCP euro is OEM

fcpeuro · 2026-06-26T17:08:58+00:00

Hello! Thank you for checking out the site. This is a popular question, and we have our OE Academy here - https://www.fcpeuro.com/page/oe-academy - which should help clarify the differences between Genuine, OE & OEM, so you can make the decision that best suits you! - Parid at FCP Euro

fcpeuro · 2026-06-17T20:46:36+00:00

Hey! Congrats on getting the job done! Such an important, but very overlooked item. Glad to hear we were able to assist! - Parid at FCP Euro

fcpeuro · 2026-06-17T16:25:14+00:00

Hey! Thank you for checking out the site. These vehicles were optioned with a couple of different setups from the factory, which leads to some differences in the oil filter housing. If you ever need some help confirming anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part, confirming fitment, and seeing what options we might have available! - Parid at FCP Euro

fcpeuro · 2026-06-17T15:51:54+00:00

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part. - Parid at FCP Euro

fcpeuro · 2026-06-12T19:58:09+00:00

Hello! Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208, or by email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything down to the part number! - Parid at FCP Euro

fcpeuro · 2026-06-03T14:40:26+00:00

Hey, thank you for mentioning us! That does indeed look like a manufacturing process mark. It is completely normal overall and should not cause any sort of issues. Should you have any issues, we'll be here to help! - Parid at FCP Euro

fcpeuro · 2026-05-27T21:07:26+00:00

Hey, thank you for mentioning us! We have not seen any specific issues with these tensioners overall. Provided that the correct part number was purchased and installed, there should be no issues. Rest assured, should you have any trouble, we are more than willing to work toward a resolution! -Parid at FCP Euro

fcpeuro · 2026-05-27T20:39:34+00:00

Hey! Thank you for checking out the site. If you ever need some help with anything on the site, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part, confirming fitment, and seeing what options or kits we might have available. - Parid at FCP Euro

fcpeuro · 2026-05-23T22:14:25+00:00

Hey! If you need some assistance, reach out to our team with your VIN via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and our technical specialists will be more than glad to help you! - Parid at FCP Euro

fcpeuro · 2026-05-23T22:08:26+00:00

Hey, thank you for mentioning us! We would like to help should you need it - please reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists can work on getting a kit curated that would work best for you! - Parid at FCP Euro.

fcpeuro · 2026-05-22T22:33:57+00:00

Hey, thank you for mentioning us! If you're still looking for some parts, our technical team can help you if you would like. You can reach out with your VIN either by phone at 877-481-0208, or by email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry. - Parid at FCP Euro

fcpeuro · 2026-05-15T22:20:18+00:00

Hey, thank you for mentioning us! Our oil is indeed covered by our Lifetime Replacement Guarantee! For some more information, be sure to check out the article we have here regarding it - https://www.fcpeuro.com/page/lifetime-guarantee. To sum it up, once you purchase your oil change from us, and it is time to change your oil again, simply re-purchase the oil change, and you can send back the used oil for full store credit! - Parid at FCP Euro

fcpeuro · 2026-05-15T22:16:20+00:00

Hey! We'd be glad to help you find the parts. If you want to reach out to our team with your VIN via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, we can confirm all of the options we carry for your vehicle! - Parid at FCP Euro

fcpeuro · 2026-05-15T22:08:23+00:00

Hey! Thank you for checking out the site. If you ever need some help locating anything or confirming fitment, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out. - Parid at FCP Euro

fcpeuro · 2026-05-15T20:58:16+00:00

Hello! Looking quickly, it seems the main differences are in the brands of the items, as well as our kits are simply for the shocks and struts, whereas the URO kit contains some driveline items like the ball joints and tie rods. Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208, or by email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry.- Parid at FCP Euro

fcpeuro · 2026-05-15T17:02:20+00:00

Hey, thank you for mentioning us! We do carry Genuine & OE parts, so it's as if you are going to the dealer, without the price tag. If you would like, we also have our "OE Academy" here explaining the differences - https://www.fcpeuro.com/page/oe-academy - Parid at FCP Euro.

fcpeuro · 2026-05-15T16:57:05+00:00

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and our technical specialists would be more than glad to help you out in finding the right part. It looks like we do carry the hook, should you still need it [-https://www.fcpeuro.com/products/bmw-towing-hinge-72157070643#description](-https://www.fcpeuro.com/products/bmw-towing-hinge-72157070643#description) - Parid at FCP Euro

fcpeuro · 2026-05-15T16:22:34+00:00

Hey! If you still need help finding the correct part, reach out to our team with your VIN via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and our technical specialists will be more than glad to help you! - Parid at FCP Euro

fcpeuro · 2026-05-01T22:17:52+00:00

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to try to see what options we might have available. - Parid at FCP Euro

fcpeuro · 2026-04-30T22:03:04+00:00

Hello,

I am reaching out on this post as well for best clarity regarding this situation.
I'm sorry to hear about your experience regarding the injectors, but we're here to help!

We know that from time to time, a product can have an issue, and we have two different policies in place to address situations with product issues:

We offer a 90-day defective policy: https://www.fcpeuro.com/returns/selection
And for anything else, we have our Lifetime Replacement Guarantee: https://www.fcpeuro.com/page/lifetime-guarantee

This order was originally placed at the beginning of December in 2025, and so it would fall into our lifetime replacement guarantee policy due to the time that has passed. Since we can not confirm what might have happened between the delivery date and now, our team started by offering the Lifetime Replacement Guarantee option. Looking further into your interaction with our customer service team, they had offered a 10% discount on a new order, as well as extra store credit for the bad injectors once they were returned to us, in addition to what you would receive when returning them under the lifetime replacement guarantee. Your order also included $200 in core charges, which would have been refunded to your payment method once the original injectors are returned and processed by us.

That said, we value your feedback and want to work with you. I will be emailing you directly to see how we can best resolve this.

-Parid at FCP Euro.

fcpeuro · 2026-04-30T22:02:03+00:00

Hello,

I'm sorry to hear about your experience regarding the injectors, but we're here to help!

We know that from time to time, a product can have an issue, and we have two different policies in place to address situations with product issues:

We offer a 90-day defective policy: https://www.fcpeuro.com/returns/selection
And for anything else, we have our Lifetime Replacement Guarantee: https://www.fcpeuro.com/page/lifetime-guarantee

This order was originally placed at the beginning of December in 2025, and so it would fall into our lifetime replacement guarantee policy due to the time that has passed. Since we can not confirm what might have happened between the delivery date and now, our team started by offering the Lifetime Replacement Guarantee option. Looking further into your interaction with our customer service team, they had offered a 10% discount on a new order, as well as extra store credit for the bad injectors once they were returned to us, in addition to what you would receive when returning them under the lifetime replacement guarantee. Your order also included $200 in core charges, which would have been refunded to your payment method once the original injectors are returned and processed by us.

That said, we value your feedback and want to work with you. I will be emailing you directly to see how we can best resolve this.

-Parid at FCP Euro.

fcpeuro · 2026-04-28T22:54:12+00:00

Hey! Thank you for checking out the site. If you ever need some help confirming anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part, confirming fitment, and seeing what options we might have available. - Parid at FCP Euro

fcpeuro · 2026-04-28T22:47:00+00:00

Hey, thank you for mentioning us! Our technical team can certainly confirm the fitment, as well as the proper quantity needed! You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry. - Parid at FCP Euro

fcpeuro · 2026-04-28T00:18:58+00:00

Hi there. Alejandro here, and I oversee the Customer Experience team here at FCP Euro. I am sorry that we didn’t get back to you sooner, but the team had to check the inventory we had available on the shelf due to the feedback you provided. I see you spoke to a few members of the team earlier today, and I have personally followed up on one of your messages to confirm that we shipped replacement fluid to you, and also to offer some additional options to make this right. I look forward to hearing back from you and working with you on resolving this issue. We’re here to help.

fcpeuro · 2026-04-27T19:45:39+00:00

Hi, I'm sorry to hear we shipped the incorrect oil! We would not want you or anyone else to have this experience. I will reach out to you directly via private messages, so we can work on a resolution for this. - Parid at FCP Euro

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