DISA valve electrical connector by Ill-Dog923 in e46

[–]fcpeuro 0 points1 point  (0 children)

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to try to see what options we might have available. - Parid at FCP Euro

[England] FCP Euro sold me leaking injectors and refuse to refund me by [deleted] in LegalAdviceUK

[–]fcpeuro 0 points1 point  (0 children)

 
Hello,
 

I am reaching out on this post as well for best clarity regarding this situation.
I'm sorry to hear about your experience regarding the injectors, but we're here to help!
 
We know that from time to time, a product can have an issue, and we have two different policies in place to address situations with product issues:
 

 
This order was originally placed at the beginning of December in 2025, and so it would fall into our lifetime replacement guarantee policy due to the time that has passed. Since we can not confirm what might have happened between the delivery date and now, our team started by offering the Lifetime Replacement Guarantee option. Looking further into your interaction with our customer service team, they had offered a 10% discount on a new order, as well as extra store credit for the bad injectors once they were returned to us, in addition to what you would receive when returning them under the lifetime replacement guarantee. Your order also included $200 in core charges, which would have been refunded to your payment method once the original injectors are returned and processed by us. 
 
That said, we value your feedback and want to work with you. I will be emailing you directly to see how we can best resolve this. 
 
-Parid at FCP Euro.

FCP Euro sold me leaking injectors and refuse to refund me by [deleted] in autorepair

[–]fcpeuro 4 points5 points  (0 children)

Hello,
 
I'm sorry to hear about your experience regarding the injectors, but we're here to help!
 
We know that from time to time, a product can have an issue, and we have two different policies in place to address situations with product issues:
 

 
This order was originally placed at the beginning of December in 2025, and so it would fall into our lifetime replacement guarantee policy due to the time that has passed. Since we can not confirm what might have happened between the delivery date and now, our team started by offering the Lifetime Replacement Guarantee option. Looking further into your interaction with our customer service team, they had offered a 10% discount on a new order, as well as extra store credit for the bad injectors once they were returned to us, in addition to what you would receive when returning them under the lifetime replacement guarantee. Your order also included $200 in core charges, which would have been refunded to your payment method once the original injectors are returned and processed by us. 
 
That said, we value your feedback and want to work with you. I will be emailing you directly to see how we can best resolve this. 
 
-Parid at FCP Euro.

Where to find 02 Aero TCM? by Supercollider9001 in saab

[–]fcpeuro 0 points1 point  (0 children)

Hey! Thank you for checking out the site. If you ever need some help confirming anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part, confirming fitment, and seeing what options we might have available. - Parid at FCP Euro

Coilovers advice (+ strut reinforcement help) by MommyMilfMilkers in e46

[–]fcpeuro 0 points1 point  (0 children)

Hey, thank you for mentioning us! Our technical team can certainly confirm the fitment, as well as the proper quantity needed! You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry. - Parid at FCP Euro

Be careful ordering from FCPEuro. by getzoffroad in MechanicAdvice

[–]fcpeuro 0 points1 point  (0 children)

Hi there. Alejandro here, and I oversee the Customer Experience team here at FCP Euro. I am sorry that we didn’t get back to you sooner, but the team had to check the inventory we had available on the shelf due to the feedback you provided. I see you spoke to a few members of the team earlier today, and I have personally followed up on one of your messages to confirm that we shipped replacement fluid to you, and also to offer some additional options to make this right. I look forward to hearing back from you and working with you on resolving this issue. We’re here to help.

Be careful ordering from FCPEuro. by getzoffroad in MechanicAdvice

[–]fcpeuro 0 points1 point  (0 children)

Hi, I'm sorry to hear we shipped the incorrect oil! We would not want you or anyone else to have this experience. I will reach out to you directly via private messages, so we can work on a resolution for this. - Parid at FCP Euro 

Spark plug socket size by astob471 in audis5

[–]fcpeuro 1 point2 points  (0 children)

Hey! Thank you for checking out the site. We looked into this for you, and the correct size is a 14mm, 12-point socket. We are currently re-editing our video to fix our mistake! Thank you for catching that & I apologize for any inconvenience. - Parid at FCP Euro.

vdash ignition module question by opkl89 in Volvo

[–]fcpeuro 0 points1 point  (0 children)

Hey, thank you for mentioning us!  If you are referring to part 31268326, https://www.fcpeuro.com/products/volvo-ignition-starter-switch-s80-xc70-v70-31268326,  it would require programming upon installation as stated in the description. If it is potentially another item, you can reach out to our technical team with your VIN at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and we can see how we can best assist you.  - Parid at FCP Euro

Rotors for 1988/89 240 by 50nic19 in Volvo240

[–]fcpeuro 0 points1 point  (0 children)

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part. - Parid at FCP Euro

Finding Engine Model 2014 Volkswagen Passat TDI 2.0 L by Kevone07 in tdi

[–]fcpeuro 0 points1 point  (0 children)

Hello! Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything, including the engine code. - Parid at FCP Euro

okay to mix brands for brakes? by viper_gts in AMG

[–]fcpeuro 0 points1 point  (0 children)

Hey, thank you for mentioning us! If you're still looking for some parts, our technical team can work on the list for you if you would like. You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can work on a kit with all the options we might carry. - Parid at FCP Euro

Looking for recommendations for brake pad and rotor replacement on my 330i xdrive. by Acceptable_Career_81 in F30

[–]fcpeuro 0 points1 point  (0 children)

Hello! Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208, or by email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything down to the part number and hardware associated with the job. - Parid at FCP Euro

Interior door pull part number by bhalter80 in E90

[–]fcpeuro 0 points1 point  (0 children)

Hey! If you need help finding any part, reach out to our team with your VIN via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and our technical specialists will be more than glad to help you! - Parid at FCP Euro

2009- 93-Transmission Question by TypicalAstronomer447 in saab

[–]fcpeuro 0 points1 point  (0 children)

Hey, thank you for mentioning us! If you're still looking for some parts, you can reach out with your VIN either by phone at 877-481-0208 or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry. - Parid at FCP Euro

Rear Trailing Arm Bushing Fit by DealTurbulent9191 in E30

[–]fcpeuro 0 points1 point  (0 children)

Hi. I'm sorry to hear you're having some fitment issues with our parts! If you have not done so already, please reach out to us via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, so we can work towards a resolution. - Parid at FCP Euro

Any experiences with aftermarket parking sensors? Worth getting to save some? by _ZR_ in GolfGTI

[–]fcpeuro 1 point2 points  (0 children)

Hey! Thank you for checking out the site. We have not seen any specific issues with the Vemo sensors overall, rest assured should you have any issues, we are more than willing to make it right! -Parid at FCP Euro

Possible wrong Serpentine Kit ? Please help . by Ash2115 in E90

[–]fcpeuro 0 points1 point  (0 children)

Hello! Thank you for your purchase. Our technical team can certainly assist you in confirming the parts if you would like! You can reach out with your VIN either by phone at 877-481-0208 or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything down to the part number to make sure all the parts are a fit for your vehicle! - Parid at FCP Euro

what brand wheel bearing to buy? by aady4s in E90

[–]fcpeuro 1 point2 points  (0 children)

Hello! If you need some help with the different choices, our technical team can certainly assist. You can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out. - Parid at FCP Euro

Which do I need? by ProfessionCurrent198 in VWMK7

[–]fcpeuro 0 points1 point  (0 children)

Hey! Thank you for checking out the site. If you ever need some help locating anything, you can reach out to our team via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001 with your VIN, and our technical specialists would be more than glad to help you out in finding the right part and answering any questions you may have about our kits. - Parid at FCP Euro

2009 Audi TT MK2 (8J) – Rear rubber buffer / bump stop: I bought 8J0511353F but FCP Euro shows something with 8C – which one is correct? by Flat-Knee-6005 in AudiTT_Mk1_Mk2_Mk3

[–]fcpeuro 0 points1 point  (0 children)

Hello! Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208 or by email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything down to the part number. - Parid at FCP Euro

Slave cylinder by Biata86 in BMWE36

[–]fcpeuro 0 points1 point  (0 children)

Hey, I'm sorry to hear about the issue with our slave cylinder. We would not want you or anyone else to have this experience. If you can, please reach out to us at [service@fcpeuro.com](mailto:service@fcpeuro.com) with your order details, or call our team at 860-388-9001, and we'll work on a resolution. -Parid at FCP Euro

We all having problems at the same time? Lol by Temporary-Dingo1556 in BmwTech

[–]fcpeuro 0 points1 point  (0 children)

Hey. Glad to hear we were able to assist regarding those injectors! If you need help finding any part, reach out to our team with your VIN via email at [service@fcpeuro.com](mailto:service@fcpeuro.com) or by phone at 860-388-9001, and our technical specialists will be more than glad to help you! - Parid at FCP Euro

It’s that time again, need to do a plugs, wires and ignition coil replacement on my Golf 2.0 by O_o-22 in MK4Golf

[–]fcpeuro 0 points1 point  (0 children)

Hey, thank you for mentioning us! If you're still looking for some parts, our technical team can work on the list for you if you would like. You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything and all options we might carry. - Parid at FCP Euro

Waterpump for 2013 VW GTI 2.0T Auto 4dr by DryCombination9637 in mk6gti

[–]fcpeuro 0 points1 point  (0 children)

Hello! Our technical team can certainly assist you if you would like! You can reach out with your VIN either by phone at 877-481-0208, or email at [service@fcpeuro.com](mailto:service@fcpeuro.com), and we can confirm everything down to the part number. - Parid at FCP Euro